Senior Technical Support Manager- Wellbore

4 months ago

Doha, Qatar Baker Hughes Full time

**Would you like to take ownership of delivering an exceptional service to our customers?**

**Are you passionate about building relationships and ensuring customer success?**

**Join our world class Oilfield Services Team**

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team produces advanced technology tools and measuring devices for downhole drilling. We play an integral part in delivery of products to exceed our customer requirements and expectations.

**Partner with the best**

Baker Hughes Offers the opportunity as an experienced Senior Technical Support Manager to join the team in Doha, Qatar. The role is based in customer office (QatarGas headquarters)


As a Senior Technical Support Manager, you will be responsible for:

- Working with assigned Service Delivery Coordinator/Salesman to understand the client's well construction or production objectives as well as the commercial terms for Baker Hughes(i.e. outcome based contract, line item contract)
- Designing a Job program, including risk mitigation plans and contingency plans, that can meet the client's objective and maximize revenue potential and future job assignments for Baker Hughes.
- Working with the Service Delivery Coordinator/Salesman to ensure any risk of meeting the client's objective is communicated to the client using the appropriate channels
- Comparing job as-planned versus job as-executed and document any lessons learned to ensure opportunity for continuous improvement
- Participating in incident investigation when required, ensuring end to end process, from job planning, preparation and execution is considered to determine the incident root cause and drive appropriate corrective actions

**Fuel your passion**

To be successful in this role you will:

- Have Bachelor’s Degree in Engineering and 10+ year’s in wellbore construction
- Have 3-4 years experience in customer facing role
- Have Exceptional knowledge in Wellbore Construction products, including but not limited to: Open Hole Fishing, Wellbore Clean Out, Remedial and Simulation, Through Tubing Inflatables, Wellbore Intervention, Casing Exits
- Have Knowledge of open hole and cased hole completions system
- Have Able to work with little supervision and to work well with the team.
- Have Good Time management skills.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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