Call Center/customer Service Agent
7 months ago
We are currently looking for Customer service agent who is having experience in E Commerce to join our customer service team in Economic Group.
**As a customer service agent you will**:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
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Call Center/customer Service Agent(Arabic)
2 weeks ago
Doha, Qatar Economic Group Full timeWe are currently looking for **Call Center agent-Arabic Speaker** who is having experience in Maintenence to join our Call Center team in Economic Group. **As a Call Center agent you will**: Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers...
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Call Center Agent
3 months ago
Doha, Qatar Iyanli Full timeWe are looking for an enthusiastic Call Center Agent to handle customer inquiries and provide support over the phone. The Call Center Agent will answer questions, resolve issues, and ensure customer satisfaction. **Responsibilities**: - Handle inbound and outbound calls professionally. - Respond to customer inquiries and provide accurate information. -...
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Call Center Agent
3 months ago
Doha, Qatar Iyanli Full timeJob Description:We are looking for an enthusiastic Call Center Agent to handle customer inquiries and provide support over the phone. The Call Center Agent will answer questions, resolve issues, and ensure customer satisfaction.Responsibilities:• Handle inbound and outbound calls professionally.• Respond to customer inquiries and provide accurate...
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Call Center Agent
6 months ago
Doha, Qatar Gardenia Medical Centre Full timeCall Center Agent - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering questions; providing information. -...
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Call Center Agent Position
5 months ago
Doha, Qatar Ajwan Group Full time**Call Center Agent Position** Exciting Opportunity for Experienced Call Center Agent in Food and Beverage Industry! Join our team as a Call Center Agent with specialized experience in the food and beverage sector. If you have a passion for providing excellent customer service and possess a background in F&B call center operations, we want to hear from...
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Call Center Agent
5 months ago
Doha, Qatar Ruby Qatar Full time**CALL CENTER AGENT** **Responsibilities**: - Conduct outbound calls to potential customers to promote our products/services and secure sales. - Meet and exceed individual and team sales targets to contribute significantly to the company's revenue growth. - Develop and maintain a strong understanding of our products/services to effectively address customer...
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Call Center Agent
1 month ago
Doha, Qatar ABH Real Estate Qatar Full time**Job description** **Title**: Call Center Agent **Location**: Qatar **Company**:ABH Real Estate **Company Description**:A leading Real Estate agency based in Dubai & Qatar, focused on Luxury properties, awarded best luxury Real estate brokerage for 2022 & 2023 and most lead generated winner on Property Finder for 2021. We are seeking experienced and...
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Call Center Agent
2 weeks ago
Doha, Qatar Danat Qatar LLC Full timeShall be responsible for answering the queries of the customers in case of maintenance calls. - With minimum of 3 years of work experience as an Administrative Assistant and Maintenance Coordinator is an advantage. - Provide information, handle complaints, satisfy customer and maintain good image for the company. - Answer inbound calls as well as assist...
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Call Center Supervisor
7 months ago
Doha, Qatar Ajwan Group Full time**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...
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Call Center Agent
5 months ago
Doha, Qatar amitsqatar.com Full timeCall center agent - 3 years experience in IT support ITL certification is must Bilingual -Arabic and English
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Call Center Agent
2 months ago
Doha, Qatar Gulf Overseas HR Consultancy Full timeCall Center Representative responsibilities include: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Manage large amounts of inbound and outbound calls in a...
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Call Center Agent
5 months ago
Doha, Qatar amitsqatar.com Full timecall center agent (immediately) 3 year experience Female Bilingual(Arabic and English) نوع الوظيفة: دوام كامل Ability to Commute: - Doha (مطلوب) Ability to Relocate: - Doha: Relocate before starting work (مطلوب)
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Customer Service Representatives and Tls
5 months ago
Doha, Qatar Starlink ME Full timeWe are looking for Bilingual Call center agents/Team leaders: Team leaders: English/Arabic Call center agents: English/Arabic or English/Tagalog Experience in customer service Available locally in Qatar The salary package for Agents ranges from 3700 to 4200 QAR The salary package for Team Leaders is 6500 - 7000 QAR Application Question(s): - Visa type...
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Call Center Supervisor
5 months ago
Doha, Qatar Ajwan Group Full time**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...
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Call Center Manager
5 months ago
Doha, Qatar Ajwan Group Full time**Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...
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Call Center Agent
5 months ago
Doha, Qatar SHK Careers Full timeQualifications: - At least 2 years of related proven experience - Excellent English communications skills - Locally available and transferable visa - Presentable with a pleasant personality - **Salary Package: 2,200 QAR + housing and transportation provided by the company**_ **Job Types**: Full-time, Permanent **Salary**: QAR2,200.00 per...
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Call Center Agent
5 months ago
Doha, Qatar Softje Full time**Job Overview**: **Responsibilities**: - Handle inbound and outbound customer calls in a professional manner. - Resolve customer inquiries, complaints, and issues promptly. - Provide accurate information about products and services. - Document customer interactions and maintain detailed records. - Escalate complex issues to the appropriate department or...
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Call Center Agent
5 months ago
Doha, Qatar Al Abdulghani Motors Full time**Key Responsibilities**: - Answer incoming calls and respond to customer queries in a timely and professional manner. - Make outbound calls to follow up on customer issues or to inform them of new products and services. - Record details of customer interactions, transactions, and complaints. - Provide accurate information to customers regarding products,...
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Call Center Supervisor
5 months ago
Doha, Qatar Healthcare Services Group Full time**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...
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Call Center Supervisor
5 months ago
Doha, Qatar Healthcare Services Group Full time**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...