Call Center/customer Service Agent(Arabic)
2 months ago
We are currently looking for **Call Center agent-Arabic Speaker** who is having experience in Maintenence to join our Call Center team in Economic Group.
**As a Call Center agent you will**:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Pay: QAR3,000.00 - QAR4,000.00 per month
**Experience**:
- Call Center Agenet: 2 years (preferred)
**Language**:
- Arabic (preferred)
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