Quality Monitoring Agents

Job Summary:The role holder is responsible for monitoring calls and customer interactions to ensure quality and adherence to standards.Responsibilities: Monitor the accuracy and quality of information provided by call center agents against predefined quality standards to enhance customer satisfaction. Implement Call Center Quality Assurance policies and...

RESPONSIBILITIES Monitors the accuracy and quality of information provided to the customers by the call center agents, against the predefined quality standards and targets, with a view to enhance customer satisfaction. Ensures effective implementation of the Call Center Quality Assurance policies and procedures internally in the section and across all...

**Job Summary**: The role holder is responsible for monitoring calls and customer interactions to ensure quality and adherence to standards. **Responsibilities**: - Monitor the accuracy and quality of information provided by call center agents against predefined quality standards to enhance customer satisfaction. - Implement Call Center Quality Assurance...

EMFI Qatar Group is looking for a QUALITY MONITORS with the following qualifications:Qualification: Diploma in Civil Engineering ISO 9001 Lead Assessor CertificationExperience: Must have "Material Inspection" and/or "Material Laboratory" experience Should have minimum 20 years demonstrable postgraduate experience Minimum 15 years directly related experience...

EMFI Qatar Group is looking for a QUALITY MONITORS with the following qualifications: Qualification: - Diploma in Civil Engineering - ISO 9001 Lead Assessor Certification **Experience**: - Should have minimum 20 years demonstrable postgraduate experience - Minimum 15 years directly related experience - Preferably, have experience in the gulf...

Coordinates deficiencies corrections andprocess improvements identified with supervisors and management andacts as the quality liaison to quality representatives (as needed),ensuring that the BMS quality system complements and complies withprogram, government, regulatory, and contractualrequirementsResponsible for program support to establish andimplement a...

Coordinates deficiencies corrections and process improvements identified with supervisors and management and acts as the quality liaison to quality representatives (as needed), ensuring that the BMS quality system complements and complies with program, government, regulatory, and contractual requirementsResponsible for program support to establish and...

Coordinates deficiencies corrections and process improvements identified with supervisors and management and acts as the quality liaison to quality representatives (as needed), ensuring that the BMS quality system complements and complies with program, government, regulatory, and contractual requirementsResponsible for program support to establish and...

EMFI Qatar Group is looking for a QUALITY MONITORS with the following qualifications: Qualification: - Diploma in Civil Engineering - ISO 9001 Lead Assessor Certification **Experience**: - Must have "Material Inspection" and/or "Material Laboratory" experience - Should have minimum 20 years demonstrable postgraduate experience - Minimum 15 years directly...

**Job Summary and Purpose**: Liaise with Customs as a representative of the Shipping Agency and guarantee compliance with Government rules and Port regulations while conducting Customs’ formalities. **Accountabilities**: **Key Accountabilities**: **Document Preparation & Submission**: 1. Coordinate with Agents and, if necessary, advice on completion of...

Call Center Agent - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering questions; providing information. -...

**Live Operations Agent Responsibilities**: - Performing administrative duties including answering phones, scheduling appointments, etc. - Assisting human resources with recruitment activities and creating work schedules. - Supporting the operations manager with the enforcement of company policies and standards. - Assisting accounting and payroll as...

**Looking for a motivated Experience Sales Car Agent with great customer service.** - Sells used vehicles at a profit to the dealership, while ensuring customer satisfaction - Meets dealership sales goals - Greets customer and determines make, type, and quality of vehicle desired - Explains features and demonstrates operation of vehicle in showroom or on...

We are specialized nutrition company, we're dedicated to transforming lives through tailored nutrition and meal planning. Our mission is to empower individuals to achieve their health and wellness goals by providing nutritious, chef-prepared meals delivered straight to their doorsteps. As we continue to grow, we're looking for a Customer Care Service Agent...

An Inbound/Outbound Call Center Agent is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. The primary duties of this role involve answering customer inquiries, resolving issues, providing product or service information, and promoting sales. The agent may work in either an inbound or outbound call center,...

ACTS Qatar is currently looking to hire an Instrumentation and monitoring engineer with the below qualifications and skills - Overseeing geotechnical instrumentation and monitoring projects. - Directing field activities for instrument installation such as inclinometers, surface monitoring points, pressure cells, strain gauges, multi-point borehole...

Call Center Agent Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

Sell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques - Promote the Hotel’s products and services - Maintain a high level of product and service knowledge about voco® Doha West Bay Suites. - Prepare and execute action plans which increase reservation sales and associated business - Offer waitlist...

**Customer Service Agent** - The incumbent will be responsible to provide high quality customer services and ensure a smooth patient flow in the health centre - Treat patients courteously and with respect; and provide patients with accurate information. - Maintain smooth, organized, and orderly flow of patients moving in and out of hospital premises. - Guide...