Front Desk Receptionist
6 months ago
**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
To assist the Front Office team with all reception related tasks while focusing on personalized service to the guests. Playing a key role in VIP procedures. Making sure all guests are satisfied with their stay through follow ups and providing the highest level of service while adhering to all MGallery standards.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and worldwide
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- To be present in the reception or lobby during check-in and check-out time or any event and to socialize with guests.
- To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
- To ensure that the privacy of the guests and the confidentiality of the information is respected.
- To go through all guest arrivals on a daily basis and make sure that all VIPs are properly flagged with the right category and that their preferences are updated.
- To prepare an amenities sheet daily and coordinate with F&B to make sure all amenities are sent on time and to the right place.
- Coordinate with FOM on all special VIP cards and ensuring they are placed in the room along with amenities before arrival.
- To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
- To call the AFOM or FOM for advice in serious cases or if an approval is required.
- To be fully aware of and to report all guest comments or complaints.
- Assist in any other duties when required by the Front Office Manager.
- Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.
**Qualifications**
- Experience as a Receptionist, Front Office Representative or similar role preferred.
- 0-2 years related experience.
- Strong customer service skills required
- Strong organizational skills required
**Additional Information**
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.
-
Front Desk Receptionist
2 months ago
Doha, Qatar Recovery Lab Wellness Center Full timeSpa Front Desk Receptionist. Arabic and English speaker Greet and welcome visitors with a warm and professional demeanor Answer incoming phone calls Handle enquiries from clients Provide accurate information about spa treatments, products, and services Handle client check-in and check-out Maintain a clean, organized, and calming reception area,...
-
Front Desk Receptionist
4 weeks ago
Doha, Qatar Corp Executive Hotel Doha Suites Full timeWe are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. **Responsibilities for Receptionist**: - Checking guests in and out. -...
-
Female Front Desk Receptionist
1 month ago
Doha, Qatar Recovery Lab Wellness Center Full timeFemale Spa Front Desk Receptionist. Arabic and English speaker Greet and welcome visitors with a warm and professional demeanor Answer incoming phone calls Handle enquiries from clients Provide accurate information about spa treatments, products, and services Handle client check-in and check-out Maintain a clean, organized, and calming reception area,...
-
Male Front Desk Receptionist
1 month ago
Doha, Qatar Recovery Lab Wellness Center Full timeMale Spa Front Desk Receptionist. Arabic and English speaker Greet and welcome visitors with a warm and professional demeanor Answer incoming phone calls Handle enquiries from clients Provide accurate information about spa treatments, products, and services Handle client check-in and check-out Maintain a clean, organized, and calming reception area,...
-
Female Front Desk Receptionist Customer Service
3 weeks ago
Doha, Qatar Recovery Lab Wellness Center Full time*Job Offer: Female Spa Front Desk Receptionist** Location: Doha, Qatar We are excited to announce an opening for a Female Spa Front Desk Receptionist at our wellness center in Doha. We are looking for a dedicated and professional individual who is fluent in both Arabic and English to join our team. *Key Responsibilities**: - Greet and welcome visitors...
-
Front Desk Receptionist
6 months ago
Doha, Qatar Friends Human Resources and Consultancy Full timeFront Desk Receptionist would be responsible for greeting and assisting hotel guests, providing exceptional customer service, answering phone calls, making reservations, and handling guest inquiries. **Qualifications**: - 2 years hotel experience and customer service or a related field is a must - Excellent communication and interpersonal skills - Fluency...
-
Receptionist/front Desk Executive
4 months ago
Doha, Qatar Ernest Talent Full time**Key Responsibilities**: - Greet clients and their pets as they enter the clinic, ensuring a friendly and welcoming atmosphere. - Schedule and confirm appointments, manage the clinic’s calendar, and ensure smooth coordination between clients and the veterinary team. - Maintain up-to-date and accurate client and patient records, ensuring confidentiality...
-
Receptionist
3 months ago
Doha, Qatar Venture Gulf Engineering W.L.L Full time**Position Overview**:We are seeking a professional, organized, and friendly receptionist to join our team. The Receptionist will serve as the first point of contact for our clients, visitors, and staff. This is responsible for managing the front desk operations, including answering phone calls, greeting visitors, and performing various administrative...
-
Receptionist (Arabic Speaker)
7 months ago
Doha, Qatar Play Center Full timeWe are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet...
-
Receptionist
6 months ago
Doha, Qatar Green Garden Hotel Full timeFront Desk Receptionists are the face of the company. - Greeting clients and visitors with a welcoming smile. - They manage the reception area, - handle incoming calls, - and provide general administrative support to ensure a smooth operation of the front office. **Salary**: QAR1,500.00 - QAR2,200.00 per month **Language**: - English (preferred)
-
Front Desk Receptionist
3 months ago
Doha, Qatar Target Fit out Full timeJob Responsibilities: - Answers phone calls courteously - Guides guests - Handles client complaints - Files documents - Maintains schedules - Receives deliveries. - Responds to customer inquiries. **Front Desk Officer Job Requirements** - Excellent communication skills - Proficiency in computer programs - Planning and organizing abilities - Exceptional...
-
Front Desk Supervisor
3 weeks ago
Doha, Qatar Bin Al Sheikh Real Estate Brokerage Full time**To follow and complete any instructions given by the Facility Manager.**: - **Lead, monitor, motivate and inspire the team; serving as a focal point for their concerns, providing guidance and support to achieve preparedness and readiness in the daily operation of the property.**: - **Responsible for the implementation of cleanliness, hygiene, correct...
-
Front Desk Receptionist Intern
6 months ago
Doha, Qatar AccorHotel Full time**Company Description** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging...
-
Receptionist
7 months ago
Doha, Qatar avaasbuilder Full timeFull Time - Doha - Posted 4 hours ago We are looking for a skilled Receptionist to manage our front desk and perform a variety of administrative and clerical tasks. As the first point of contact for visitors and clients, the Receptionist plays a crucial role in creating a positive and welcoming impression of Avaas Builder. **Key Responsibilities**: -...
-
Front Desk Receptionist
4 months ago
Doha, Qatar The Road Real Estate Full timeJob Responsibilities: - Answers phone calls courteously - Guides guests and issues guest badges - Handles client complaints - Files documents - Maintains schedules - Plans business travel - Refills office supplies - Receives deliveries. - Responds to customer inquiries. **Front Desk Officer Job Requirements** - Excellent communication skills - Proficiency...
-
Receptionist
4 months ago
Doha, Qatar Iyanli Full timeWe are seeking a welcoming Receptionist to manage our front desk and handle administrative tasks. The Receptionist will be the first point of contact for visitors and will provide general support to the office. **Responsibilities**: - Greet and direct visitors in a friendly and professional manner. - Answer and direct phone calls, taking messages as...
-
Receptionist (Arabic Speaker)
4 months ago
Doha, Qatar City Medical Center Full timeWe are looking for a bilingual ( Arabic and English) Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome...
-
Receptionist
6 months ago
Doha, Qatar Park House English School Full time**Description** ISP- PHES Receptionist Role Profile Purpose of Role The Receptionist is the first point of contact for the school. They assist in the successful administration of the school and provide excellent administrative support and highly confidential secretarial services. The role requires the incumbent to promote an efficient and excellent...
-
Receptionist
6 months ago
Doha, Qatar Cayam Hotel Full timeTheir duties may include **greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk**. The hotel receptionist must be trustworthy and able to work well with little direct supervision. **Salary**: QAR1,800.00 - QAR2,800.00 per...
-
Male Receptionist with Experience
6 months ago
Doha, Qatar Green Garden Hotel Full timeFront Desk Receptionists are the face of the company. - Greeting clients and visitors with a welcoming smile. - They manage the reception area, - handle incoming calls, - and provide general administrative support to ensure a smooth operation of the front office. - Minimum 1 year experience. * Pay: QAR1,800.00 - QAR2,000.00 per month **Language**: -...