Technical IT Representative
8 months ago
Contact customers and relevant parties with the knowledge of the Technician when necessary.
- Maintain tools and materials according to SOP and perform preventive maintenance.
Help the Technician team with installations
Interpret various documents, such as work orders and site maps, and use technical expertise to ensure accurate and efficient installation of services.
- Ensure that all installation documents, such as completed work orders, material consumption records, customer feedback forms, completion photos, and technical issue reports, are filled out and signed by the customer, and submitted to the office on a daily basis.
- Support the team in installations, including cable laying, labelling, splicing, socket fixing, CPE installation, and service activation.
- Keep the vehicle and work premises clean and tidy.
- Attend periodic training and assessments to enhance technical knowledge.
- If in possession of a driving license, drive/maintain/service the vehicle on time.
- Ensure that cable laying method is followed on variety location like Pole, external DP and Underground with proper safety precautions.
- Ensure that all passive and active components are tested and labelled.
- This involves analyzing and managing the network structure and block wiring of the building, which includes materials like racks, patch panels, distribution boxes, and similar components.
Application Question(s):
- Visa type (company, Family, hayya, others)?
- Do you have NOC from your sponsor?
- How long is your Notice Period?
- What is your CURRENT/LAST salary range?
- What is your EXPECTED salary range?
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