Senior Project Assistant

1 week ago

Doha, Qatar International Organization for Migration Full time

Position Title**:Senior Project Assistant (Inclusion and AAP)**

Duty Station**:IOM Doha, Qatar**

Classification**:General Service Staff, G-6**

Type of Appointment**:One Year Fixed Term, 12 months with possibility of extension**

Estimated Start Date**:As soon as possible**

Closing Date**:21 February 2024**

Reference Number**:QA 2024 09**

**JOB DESCRIPTION**

**RESPONSIBILITIES**

1. Undertake inclusion and accountability to affected populations (AAP) activities in relation to RSC activities in RSC MENA, including ensuring protection, inclusion and AAP standards and guidelines are implemented and upheld; spearheading and managing initiatives that promote meaningful and sustained inclusion of all relevant populations; regularly reviewing and advising on the accessibility of facilities and activities; enhancing accountability mechanisms including complaints and feedback mechanisms (CFMs); and providing relevant training as needed.

2. In close coordination with relevant USRAP Global, RMM and Protection division colleagues and taking a whole-of-organisation approach towards diversity, intersectionality, and the inclusion of marginalised groups, implement and support the continued use of the Protection Mainstreaming in Resettlement and Movement Management principles and MAAP minimum standards and their associated tools in RSC MENA. Monitor, collect and report feedback on their implementation, integrating new tools as needed. Ensure all personnel understand the principles and minimum standards, have access to relevant trainings and guidance, understand the use of the principles and guidelines in decision-making, and can explain how they are relevant and applicable to their work. As needed, help design new guidance and tools.

3. Liaise with RSC colleagues on the support provided to vulnerable individuals, including those related to children, older people, people with disabilities and people with diverse SOGIESC, and provide updates to management on that support regularly. Ensure visual materials, case management materials (such as the scripts utilised by personnel), and other materials and tools are fit for purpose for regional needs, appropriate for a diverse range of individuals, and suited to meet the needs of vulnerable cases. Liaise with the Senior Programme Coordinator (Inclusion & AAP) on these materials as well as on topics as data collection, management, and protection. As needed, provide advice on vulnerability and protection in relation to humanitarian exception requests.

4. Oversee the efficient and effective management of protection-related refugee case expedites, including monitoring RSC MENA expedite cases in START, drafting and updating SOPs related to expedite processing, monitoring the implementation of expedite-related SOPs, maintaining an expedite database, acting as the primary liaison with partners on expedite cases, working with other units and departments to ensure expedite cases are processed efficiently and drafting regular reports related to expedite cases in RSC MENA.

5. Support the coordination of Best Interest Assessments (BIA) on children and completing documentation related to refugee minors counselling and arranging the expedition of at-risk cases as needed. In this capacity, support screening processes, training such as Best Interest Assessments (BIAs) and Best Interest Determinations (BIDs), guide staff interactions with beneficiaries, provide guidance on working with minors, produce practical tools and liaise as needed on child protection and other inclusion issues.

6. Utilising relevant guidance and institutional AAP and protection tools, assess the accessibility of IOM facilities and other spaces in which RSC personnel are operating in RSC MENA. Work closely with the Project Officer
- IAAP, Senior Program Coordinator (Inclusion and AAP) and the RMM Programme Officer (MAAP) on resolving any accessibility issues that need to be addressed. Ensure all Standard Operating Procedures (SOPs) take accessibility and inclusion into account when directing personnel how to implement their work.

8. In line with RSC guidance, and guidance published by the IOM AAP team, improve the performance of community feedback mechanisms (CFMs) in RSC offices in the region. Ensure the CFM has multiple channels; that community feedback is recorded in a structured manner; and that individuals who raise feedback receive a meaningful reply within a specified timeframe. Ensure there is a structured system for recording feedback, so it can be processed in an orderly, transparent manner. Improve outreach efforts, organise regular group feedback sessions, and work to record CFM metrics. Provide capacity building on CFMs, work with other IOM units to harmonise feedback mechanisms and collaborate with management to address the issues raised.

9. Assist in increasing staff’s knowledge of protection, inclusion and AAP topics through regular, accurate, accessible, and inclusive information sharing that a

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