Desktop Support Technician

4 months ago

Doha, Qatar City University College - Ulster University Full time

**Purpose Statement**

The Desktop Support Technician is responsible for providing day-to-day professional desktop support to students, **lectures and other non-academic staff**

**Duties and Responsibilities**
- Assist in the planning and implementation of IT projects and initiatives
- Set up and maintain user accounts and permissions
- Maintain accurate documentation of IT assets, configurations, and procedures
- Collaborate with other IT staff to ensure smooth operation of IT systems
- Stay up-to-date with new technologies and trends in the IT field
- Troubleshoot and perform routine hardware/software testing, configuration and installations.
- Identity user training needs and develop and deliver desktop-related training.
- Perform routine maintenance related to all hardware and software in the school.
- Resolve PC (desktop/laptop), server, network and software problems with timely resolutions
- Provide user support to the I.P. telephone system.
- Package, test, deploy and update software.
- Create and maintain desktop images.
- Perform routine network and PC installations, troubleshoot, maintain and resolve any IT related problems
- Provide support for devices such as printers, projectors, interactive whiteboards, audio/visual and access control devices

**Required Skills**:

- Strong customer service and problem solving skills, including the ability to provide diligent, prompt and courteous responses to users’ and questions and technical issues.
- Administration knowledge of Windows Server and desktop operating systems (Windows & MAC).
- PC hardware configuration including peripherals.
- Thorough knowledge of Microsoft Office 365 including Teams
- Knowledge of Google Workspace.
- Knowledge of devices such as smart boards, tablets, mobiles (both Android and iOS).
- Knowledge of Citrix Xen Server, Xen App/Desktop and VMWare would be an advantage.

**PERSONAL ATTRIBUTES**
- Ability to follow instructions.
- Prioritization and scheduling of assigned tasks and duties.
- Flexible and adaptable.
- Energetic and enthusiastic.

**QUALIFICATIONS**
- Bachelor’s Degree in Computing or an IT related field.
- A+ or MCSE certification or equivalent would be preferred.
- Minimum two years’ experience in similar role is required. (More than two years would be preferred).
- Experience of working in an educational environment (e.g. school, college or university) would be preferred.

**Job Types**: Full-time, Permanent

**Education**:

- Diploma (preferred)

**Experience**:

- Desktop Support: 2 years (required)
- Educational environment (School, College or University): 3 years (preferred)

**Language**:

- English (preferred)
- Arabic (preferred)

License/Certification:

- CCNE or MCSE (preferred)

Expected Start Date: 18/07/2021

  • IT Desktop Support

    7 days ago

    Doha, Qatar GTS Corporate Full time

    Desktop support is **a type of technical support where a technician is called to fix a desktop system, or its supporting hardware, software in an organization or at a designated field site**. The desktop support technician helps in troubleshooting the issue to ensure that systems are maintained in line with business goals. **Salary**: QAR3,000.00 -...

  • Desktop Support Technician

    1 day ago

    Doha, Qatar Swan Global WLL Full time

    We are Swan Global looking for Desktop Support Technician for Doha Location. Please find job details below: Experience: Min 5 Yrs Duty Hours: 10 Hrs / 6 Days Project Duration: 1+ Year Location: Industrial Area **Qualification/Experience**: - Minimum 5 years’ experience in relevant areas. - Good interpersonal skills and must have experience of working...

  • Desktop Support Engineer

    5 days ago

    Doha, Qatar Nair System Full time

    Nair Systems is currently looking for Desktop Support Engineer for our Qatar operations with the following terms & conditions. should have good communications and coordination skills. Technical support to cover desktop and Application L1 support, (L2 support for windows platform) Good knowledge of Windows platform and Networking. Joining time frame: 2...

  • IT Administrator

    7 months ago

    Doha, Qatar fpm qatar Full time

    We are looking for a Minimum 2+ years of experience as a Technical Support, Desktop Support, IT Help Desk Technician or similar role. Education: Degree/Diploma in Computer Science or equivalent. Fluent in English speaking is a must. Good at communication and presentation. REQUIRED QUALIFICATIONS AND SKILLS - Hands-on experience with Windows client and...

  • Desktop and User Support

    7 months ago

    Doha, Qatar People Dynamics Full time

    Support covers staff desktops and laptops on a break / fix basis. - **The covered user / desktop support components are**: - **Hardware issues**: - **Microsoft Windows operating system (versions 7 and above) o**: - **MAC operating system (10.6 and above)**: - **Printers and peripherals**: - **Antivirus software o Microsoft Office installation and...

  • IT Support Technician

    3 months ago

    Doha, Qatar PSC Full time

    We are currently looking for A Male Help Desk Support / User Support Technicians. Required education and prior experience: Mandatory - Diploma or bachelor degree in similar field Mandatory - At least 1 years of experience in Qatar Mandatory - Good English communication skill needed, Arabic is advantage Below Experience Required - Setting up and...

  • IT Support Technician

    9 months ago

    Doha, Qatar Technolojbd Consulting Full time

    As an IT Support Technician, you will be responsible for providing technical assistance and support to our employees. Your role will involve troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a reliable and efficient IT environment. If you are a proactive problem solver with excellent communication skills, we want to...

  • IT User Support Technicians

    3 months ago

    Doha, Qatar PSC Full time

    We are currently looking for A Male IT Help Desk Support / IT User Support Technicians. Required education and prior experience: Mandatory - Diploma or bachelor degree in similar field Mandatory - At least 1 years of experience in Qatar Mandatory - Good English communication skill needed, Arabic is advantage Below Experience Required - Setting up and...

  • Desktop Publisher

    1 week ago

    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring a Desktop Publisher to work under our reputed client in Qatar. - Contract Duration - 6 months extendable_ **Main Duty** - Provide desktop publishing and general digital artwork support **Minimum Requirements**: - Relevant College or University qualification to min Bachelor's level - 3 years relevant working experience, Knowledge in UI...

  • Sb: IT Support Technician

    2 months ago

    Doha, Qatar Nakilat Full time

    Start**Please wait...** **SB: IT Support Technician**: - Job Requisition No.: 21607- Category: Shore-Based**Key Responsibilities**: - **Support Request Management**: - Prioritize and manage multiple support requests to ensure timely resolutions. - **Troubleshooting and Issue Resolution**: - Diagnose and troubleshoot hardware and software issues for end...

  • Desktop Publisher

    1 week ago

    Doha, Qatar Candidzone Full time

    We are Hiring! DESKTOP PUBLISHER Qualification: University Qualification to minimum Bachelor level. Experience : Minimum 3 years relevant working experience. Contract Period: 06 Months contract (Extendible) **Salary**: 5000 QAR to 6000 QAR Language Skill: Excellent command over English is a must. Nationality: Any Nationality Gender: Any...

  • Service Center Technician

    4 months ago

    Doha, Qatar EPRO Full time

    Apple devices support (OSX, iOS) - Technicians should be able to manage complex, multi-platform environments that include macOS and iOS Operat - ing Systems and Desktop deployment - Ability to support Mobile Device Management Solutions (MDM) such as Microsoft Intune - Experience supporting iPad and iOS app Deployment - Ability to automate tasks using Apple...

  • IT Helpdesk Support Engineer

    7 months ago

    Doha, Qatar VAM Systems Full time

    We are currently looking for IT Helpdesk and Endpoint Technician for our Qatar operations with the following terms & conditions. Required education and prior experience: Mandatory: B.Sc. in Computer Science, Information Technology or Similar field Mandatory: 2+ years’ experience working with Microsoft Client and server platforms as a helpdesk...

  • Desktop & Network Engineer

    1 day ago

    Doha, Qatar THASAAMAH TECHNOLOGIES Full time

    Desktop Support Engineer minimum 3-5 Years of proven experience in Qatar Degree / Diploma in Computer science Location: Qatar Sal:2500 + accommodation and transportation With Driving Licence will be an added advantage Good in communication **Salary**: QAR2,000.00 - QAR3,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or...

  • IT Helpdesk and Endpoint Technician

    7 months ago

    Doha, Qatar Nair System Full time

    **Nair Systems **is currently looking for **IT Helpdesk and Endpoint Technician **for our **Qatar o**perations with the following terms & conditions. **Required education and prior experience**: - Mandatory: B.Sc. in Computer Science, Information Technology or Similar field - Mandatory: 2+ years’ experience working with Microsoft Client and server...

  • IT Helpdesk and Endpoint Technician for QAtar

    7 months ago

    Doha, Qatar Cartafella Analytics Full time

    We are Looking IT Helpdesk and Endpoint Technician for Qatar. Bilingual(Arabic & English) **Scope of Work** - **Required education and prior experience**:_ - Mandatory: B.Sc. in Computer Science, Information Technology or Similar field - Mandatory: 2+ years’ experience working with Microsoft Client and server platforms as a helpdesk technician. -...

  • Systems Technician

    7 months ago

    Doha, Qatar Swan Global WLL Full time

    **Systems Technician** Duration: Long Term Job Location **:Mesaieed/Ras Laffan/ Doha** Duty Hours **:8 Hrs/5 days** **Bachelor’s degree in Information Technology, Computer Engineering,** or related field. Must have a valid **Qatar Driver’s license** Qualification, Knowledge, Skills, and Experience - Must have excellent Windows desktop support...

  • IT Helpdesk and Endpoint Technician

    2 days ago

    Doha, Qatar Nair System Full time

    **Nair Systems **is currently looking for **IT Helpdesk and Endpoint Technician **for our **Qatar o**perations with the following terms & conditions. **Required education and prior experience**: - Mandatory: B.Sc. in Computer Science, Information Technology or Similar field - Mandatory: 2+ years’ experience working with Microsoft Client and server...

  • IT Support

    1 month ago

    Doha, Qatar PSC Full time

    We are currently looking for **A Male IT User Support Technicians Cum Store Keeper** Required education and prior experience: Mandatory: diploma or bachelor degree in similar field Mandatory: At least 1 year of experience Mandatory: Good English communication skills are needed; Arabic is advantage Below Experience Required Setting up and troubleshooting...

  • IT Desktop Support-network Engineer-system Admin

    1 week ago

    Doha, Qatar Spectrum Solution Full time

    **IT Support Officer** 3—4-year experience in desktop level support. Windows 10 OS and POS experience and troubleshooting knowledge. Install, configure, and maintain POS. Maintain survey tabs to up and running all the time.Wi-Fi troubleshooting for Guests and staffs.Support for systems, Printers, T&A system, and basic network issue troubleshooting with the...