QAt - Corporate Services Manager (Heo)

5 months ago

Doha, Qatar Foreign & Commonwealth Office Full time

Job Description (Roles and Responsibilities) 1

The British Embassy in Doha is part of a worldwide network that represents the UK’s political, economic, security, and consular interests overseas. We are looking for a **Corporate Services Manager**, job grade Higher Executive Officer (HEO).

**British Embassy Doha**

72 of us, of many different nationalities and backgrounds, work together at the British Embassy in Doha to make the United Kingdom more prosperous and more secure, and to give consular assistance to British citizens who need their Government’s help. The Corporate Services section is at the heart of the Embassy, responsible for many operations from recruitment, IT, finance, estates management and so on.

**Foreign, Commonwealth and Development Office (FCDO)**

We pursue our national interests and project the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK’s security, defend our values, reduce poverty and tackle global challenges with our international partners.

FCDO brings together the best of Britain’s international effort and demonstrates the UK acting as a force for good in the world. We employ around 17,300 staff in our diplomatic and development offices worldwide In 280 overseas embassies and high commissions.

**Main purpose of job**:
To provide leadership and motivation to the Corporate Services Team, developing an efficient and professional team that delivers high quality support services to all users of the Embassy platform.

You will be report directly to the Deputy Head of Mission and be responsible for recommending, and implementing cost-effective innovations to the Ambassador and Senior Leadership team, to achieve value for money and greater efficiency across your team and the wider Embassy.

You will lead on HR issues, and coordinate recruitment across the Embassy to ensure vacancies are filled in a timely manner. You will support cross Embassy work to promote wellbeing of all staff working at the British Embassy, promoting inclusivity, engagement and challenge.

**Roles and responsibilities**:
You will ensure the diverse needs of different UK government departments operating on the Embassy platform are met, and provide inspiring and inclusive leadership of the Corporate Services Team. You will use your strong interpersonal and management skills to support your team’s delivery of consistently high standards across finance, procurement, HR, estate management and logistics. Developing strong relationships with corporate services colleagues in the FCDO in London and in our service hubs, as well as with your counterparts in the region and across the FCDO global network.

You will be the senior lead on all things corporate supporting the Ambassador and Deputy Head of Mission and ensuring they have full visibility of all corporate delivery. You will lead to drive forward change, improving the effectiveness and efficiency of the Embassy’s operations, increasing output and improving financial and procedural compliance.

You will often be required to resolve complex technical and/or managerial problems and will have considerable discretion to take decisions on the direction of corporate services work across the Embassy.

Your main duties will include:

- ** Cross-Embassy Leadership**: working with the Ambassador and the Senior Leadership Team you will oversee implementation of centrally led Corporate priorities, engaging colleagues in the FCDO to ensure the Embassy has the staff, resources and policies in place to deliver changing political priorities. You will play a central role as member of a number of embassy-wide Committees, leading by example to ensure full participation from the Corporate Services Team and across the wider Embassy.
- ** Strategic Budget Management**: you will ensure all spend delivers value for money in support of Embassy objectives, with responsibility for overseeing all financial bids and returns and, where necessary, making recommendations on the most effective use of limited resources. You will provide strategic guidance to the Finance Manager to ensure accurate forecasting and spend (F/Y 23/24 budget of £2.4m); you will also support the Finance Manager to at the monthly budget review meetings with the Ambassador; and ensure financial compliance, including through spot checks and challenging suppliers.
- ** Estate Management**: you will provide leadership and strategic oversight to the Estates Team and Facilities Management Provider to ensure the embassy maximises the benefits of our buildings and wider estate, while also meeting health and safety standards. You will ensure all UK based staff are housed appropriately, in line with the Residential Accommodation Policy and provide senior oversight of the facilities management contract (FY 23/24 value of £2.4m) ensuring value for money and high service standards are maintained by the contractor.
- ** Human Resources Leadership**: you will provide evid

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