Corporate - Customer Service Officer (Opportunity

6 months ago


Doha, Qatar Qatar National Bank Full time

Role Summary

The role of the Customer Service Officer is mainly responsible to provide consistent, timely and accurate service support to help maintain customer service levels to GCIB clients

Role Description

Provide consistent, timely and accurate customer service response to corporate clients' routine inquiries or transaction instructions to help maintain positive relationships with clients.

Ensure the existence, validity and legality of all requisite account opening documentation (Power Files) deemed necessary to secure/protect the bank's position. Directly responsible for obtaining, correcting deficiencies and maintaining the highest possible documentation quality standards.

Prepare, check, update/ input and timely monitor the maturity and pricing of customer deposits in compliance with ALCO directives.

Coordinate with concerned departments the resolution of routine corporate customer problems or inquiry responses and promptly update customer and RM status to minimize negative impact of it.

Prepare transaction forms/tickets, obtain necessary approvals and ensure timely execution of transaction in responses to CB customers' requests to provide timely service to customers.

Prepare CB MIS reports as and when required by RM, Sector managers or senior manager CB to ensure they have timely and accurate information available.

Update and input customer information/data to ensure customer's status on System is currentHelp to identify opportunities and resolve problems with client relationships and coordinate appropriate measures with concerned departments to ensure consistent, timely and accurate delivery of products and services to assigned CB clients.

**Qualifications**:
University graduate with at least 2 years experience in financial services



  • Doha, Qatar Qatar National Bank (QNB) Full time

    Qatar National Bank (QNB) Doha, QatarPosted 1 day ago In-Office Permanent Competitive - Corporate - Customer Service Officer (Opportunity for Qatari National only) **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. - QNB...


  • Doha, Qatar Qatar National Bank (QNB) Full time

    Corporate - Customer Service Officer (Opportunity for Qatari National only) **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31...


  • Doha, Qatar Qatar National Bank Full time

    Job Purpose Summary Assist to provide consistent, timely and accurate service support to help maintain customer service levels to GCIB clients. Essential Duties & Responsibilities by Dimensions **Shareholder & Financial**: **Internal (Processes, Products, Regulatory)**: - Provide consistent, timely and accurate customer service response to corporate...


  • Doha, Qatar Qatar National Bank (QNB) Full time

    Qatar National Bank (QNB) Doha, QatarPosted 1 day ago In-Office Permanent Competitive - Corporate - Customer Service Officer **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. - QNB Group's presence through its subsidiaries...


  • Doha, Qatar Qatar National Bank Full time

    Role Summary The role of the Customer Service Officer is mainly responsible to provide consistent, timely and accurate service support to help maintain customer service levels to GCIB clients Role Description Provide consistent, timely and accurate customer service response to corporate clients' routine inquiries or transaction instructions to help...


  • Doha, Qatar Qatar National Bank (QNB) Full time

    Customer Service Officer (Opportunity for Qatari National Only ) **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries...


  • Doha, Qatar QNB Full time

    Business Unit: QNB - Qatar Division: Corporate Banking Department: Corporate Banking & Financial Institutions Country: Qatar Closing Date: 15-Apr-2025 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s...


  • Doha, Qatar Qatar Airways Full time

    As Customer Service Officer within Qatar Aircraft Catering Company, you will be responsible to liaise with Business Customers, communicate all updates and information and their special requirements to all relevant stakeholders and to support in ensuring that the Customers' specifications are achieved through proper management while making sure that the...


  • Doha, Qatar Qatar Airways Full time

    About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...


  • Doha, Qatar Qatar Airways Full time

    **About the role** We are currently recruiting for Lead Corporate Services Officer for Corporate Services - Management. The role is responsible to support the line manager by leading the day-to-day functions of Corporate Services by overseeing corporate services inventory and stores management. You will act as an owner and support operations by avoiding...


  • Doha, Qatar QNB Full time

    Business Unit: QNB - Qatar Division: Corporate Banking Department: Corporate Banking & Financial Institutions Country: Qatar Closing Date: 05-Apr-2025 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s...


  • Doha, Qatar Qatar National Bank (QNB) Full time

    Qatar National Bank (QNB) Doha, QatarPosted 1 day ago In-Office Permanent Competitive - Corporate - Teller (Opportunity for Qatari National only ) **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. - QNB Group's presence...


  • Doha, Qatar Qatar Airways Full time

    Lead Customer Service Officer, a role similar to a Customer Service Account Manager, is responsible for managing, facilitating and coordinating all enquiries related to your designated Airline Customers. You will ensure Customer needs are met at all times whilst promoting and maintaining the highest standard of corporate values. Contribute towards and assist...

  • Corporate

    5 months ago


    Doha, Qatar QNB Full time

    Business Unit: QNB - Qatar Division: Corporate Banking Department: Corporate Banking & Financial Institutions Country: Qatar Closing Date: 25-Nov-2026 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s...


  • Doha, Qatar Qatar Airways Full time

    About the role As a Corporate Services Support Assistant, you will be responsible to liaise, coordinate and manage various administrative functions within Corporate Services, providing administration support for the smooth functioning on a daily basis for the team. You will ensure that Facilities Management System (FMS) is updated. Accountabilities - Act...


  • Doha, Qatar QH Human Resources Consultancy Full time

    QHire Human Resources Consultancy is urgently hiring for a Customer Service Officer **Responsibilities**: - Should possess a Bachelor’s Degree or equivalent from a reputed institute. - Must have a minimum 2-3 years of experience in a similar role (customer facing or administrative roles preferred.) - Answer to customer queries and work for solutions...

  • Lead Aeropolitical

    5 months ago


    Doha, Qatar Qatar Airways Full time

    We are pleased to announce an exciting opportunity to be part of our Aeropolitical and Corporate Affairs Department as Lead Aeropolitical & Corporate Affairs Officer in the head office in Doha. About the Role Key responsibilities are: - Responsible for drafting, writing, editing, designing, and coordinating related publications. This includes, but is not...


  • Doha, Qatar Qatar Airways Full time

    About the role As a Corporate Services Coordinator, you will provide coordination support for the smooth functioning of the divisions’ operations. Represents the department through the management of correspondence, telephone, and personal contacts. Undertakes projects as directed by the Corporate Services management to support Departmental/Corporate...


  • Doha, Qatar Foreign & Commonwealth Office Full time

    Job Description (Roles and Responsibilities) The British Embassy in Doha is part of a worldwide network that represents the UK’s political, economic, security, and consular interests overseas. We are looking for a **Finance Manager & Deputy Corporate Services Manager **under Corporate Services Team, job grade Executive Officer (EO). Finance and HR...


  • Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...