Corporate - Customer Service Officer (Opportunity

4 weeks ago


Doha, Qatar Qatar National Bank Full time

Role Summary

The role of the Customer Service Officer is mainly responsible to provide consistent, timely and accurate service support to help maintain customer service levels to GCIB clients

Role Description

Provide consistent, timely and accurate customer service response to corporate clients' routine inquiries or transaction instructions to help maintain positive relationships with clients.

Ensure the existence, validity and legality of all requisite account opening documentation (Power Files) deemed necessary to secure/protect the bank's position. Directly responsible for obtaining, correcting deficiencies and maintaining the highest possible documentation quality standards.

Prepare, check, update/ input and timely monitor the maturity and pricing of customer deposits in compliance with ALCO directives.

Coordinate with concerned departments the resolution of routine corporate customer problems or inquiry responses and promptly update customer and RM status to minimize negative impact of it.

Prepare transaction forms/tickets, obtain necessary approvals and ensure timely execution of transaction in responses to CB customers' requests to provide timely service to customers.

Prepare CB MIS reports as and when required by RM, Sector managers or senior manager CB to ensure they have timely and accurate information available.

Update and input customer information/data to ensure customer's status on System is currentHelp to identify opportunities and resolve problems with client relationships and coordinate appropriate measures with concerned departments to ensure consistent, timely and accurate delivery of products and services to assigned CB clients.

**Qualifications**:
University graduate with at least 2 years experience in financial services



  • Doha, Qatar Qatar National Bank (QNB) Full time

    -Qatar National Bank (QNB) Doha, Qatar Posted 3 hours ago In-Office Permanent Competitive - Corporate - Customer Service Officer (Opportunity for Qatari National Only )**About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. -...


  • Doha, Qatar Qatar National Bank Full time

    Job Purpose Summary Assist to provide consistent, timely and accurate service support to help maintain customer service levels to GCIB clients. Essential Duties & Responsibilities by Dimensions **Shareholder & Financial**: **Internal (Processes, Products, Regulatory)**: - Provide consistent, timely and accurate customer service response to corporate...


  • Doha, Qatar Emprego QA Full time

    **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced...


  • Doha, Qatar Qatar National Bank Full time

    Role Summary The role of the Customer Service Officer is mainly responsible to provide consistent, timely and accurate service support to help maintain customer service levels to GCIB clients Role Description Provide consistent, timely and accurate customer service response to corporate clients' routine inquiries or transaction instructions to help...


  • Doha, Qatar Qatar National Bank (QNB) Full time

    Customer Service Officer (Opportunity for Qatari National Only ) **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries...


  • Doha, Qatar QNB Full time

    Business Unit: QNB - Qatar Division: Corporate Banking Department: Corporate Banking & Financial Institutions Country: Qatar Closing Date: 15-Apr-2025 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced...

  • Senior Corporate

    2 weeks ago


    Doha, Qatar Qatar National Bank Full time

    Role Summary Assist to provide consistent, timely and accurate service support to help maintain customer service levels to GCIB clients. Will be replacing the Head CSO during his/her absence. Role Description Provide consistent, timely and accurate customer service response to corporate clients' routine inquiries or transaction instructions to help...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    Hospitality Career OpportunitiesHyatt Hotels Corporation is a leading hospitality company offering exciting career opportunities in the hospitality industry. As a Guest Service Officer, you will have the opportunity to work in a dynamic and supportive team environment, delivering exceptional customer service to our guests. This role requires strong...


  • Doha, Qatar Qatar Airways Full time

    As the Customer Service Officer, you would be responsible to liaise with Business Customers, communicate all updates and information and their special requirements to all relevant stakeholders and to support in ensuring that the Customers’ specifications are achieved through proper management while making sure that the highest standard of corporate values...


  • Doha, Qatar Qatar Airways Full time

    About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...


  • Doha, Qatar QNB Full time

    Business Unit: QNB - Qatar Division: Corporate Banking Department: Corporate Banking & Financial Institutions Country: Qatar Closing Date: 05-Apr-2025 About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s...


  • Doha, Qatar Skydove hr Service Full time

    Minimum 3 years' experience in a freight forwarding role is required; preferably in a customer service or operations role. - Previous experience using the ERP system, CargoWise One, is required. - Previous experience updating or negotiating client rates is preferred. - Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel. - Clear and...


  • Doha, Qatar Ruby Information Technology Solutions Full time

    **ORPORATE SALES OFFICER** **Corporate Sales Officer** are responsible for directing and supervising sales operations to ensure profit maximization and realization of sales targets. They usually visit clients or arrange meetings with customers to discuss how their products can effectively meet the needs of the customer. Their role also involves delivering...


  • Doha, Qatar Qatar Airways Full time

    Lead Customer Service Officer, a role similar to a Customer Service Account Manager, is responsible for managing, facilitating and coordinating all enquiries related to your designated Airline Customers. You will ensure Customer needs are met at all times whilst promoting and maintaining the highest standard of corporate values. Contribute towards and assist...


  • Doha, Qatar Qatar National Bank (QNB) Full time

    -Qatar National Bank (QNB) Doha, Qatar Posted 3 hours ago In-Office Permanent Competitive - Regional Client Service Officer (Opportunity for Qatari National only)**About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. - QNB...


  • Doha, Qatar Driving Academy Full time

    To act as an ambassador and the ‘face of the academy and help to promote our brand and products to corporate clients. - Communicate with companies and customers to facilitate access to services provided by the Academy. - Building and sustaining long-lasting relationships with new and existing corporate customers. - Traveling to conduct face-to-face...


  • Doha, Qatar CANDIDZONE Full time

    **Position: Officer - Customer Service** **Location: Doha, Qatar** **Industry: Supply Chain / Logistics / Freight Forwarding** **Qualifications and Experience** - **Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.**: - **Minimum of 3 years of experience in customer service within the freight forwarding or logistics...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    **About Us:**We are a highly regarded international law firm based in Qatar, dedicated to delivering exceptional legal services to our clients. Our firm offers a dynamic and progressive work environment, with opportunities for professional growth and development.As a Senior Corporate Lawyer, you will be part of a talented team that shares your passion for...