Online Account Manager

2 weeks ago


Doha, Qatar Talabat Full time

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

**Role Summary**

Responsible for developing the business through partner restaurants via phone calls and maintaining long term relationships by regular calls and mails. Manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.

**What’s On Your Plate?**
- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
- Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.
- Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.
- Make sure that the menus of the clients are up to date at all times.
- Optimize the restaurant content (MOA, delivery time).
- Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
- Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
- Generate food coupons, promotions and vouchers from existing restaurants.
- Convince clients / restaurants for brand promotion of Talabat pictures.
- Transmission method optimization: Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.
- Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
- Encourage restaurants to subscribe for the online payment gateway.
- Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.
- Maintain accurate records of all sales and prospecting activities including:

- Closed sales
- Follow-up activities
- Sales expense report
- Increased sales report after placing promotion, voucher and coupons
- Restaurant analysis sheet
- Account management report

**What Did We Order?**
- Bachelor’s Degree within Business Administration or any other related field
- Minimum of 3+ years’ experience within Sales
- Negotiation Skills
- Ability to meet deadlines and be flexible in working
- Fluent in both languages Arabic and English
- Communication skills (Written and Verbal)
- Excel Skills



  • Doha, Qatar Talabat Full time

    Who are we? As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are just getting started. Role...


  • Doha, Qatar talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...


  • Doha, Qatar Delivery Hero Full time

    About the opportunity - Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share. - Provide excellent service and support by regular calling to build strong relationships and resolve operational issues between vendors and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Online Engagement SpecialistWe are seeking a highly skilled Online Engagement Specialist to join our team at lxbfYeaa. In this role, you will be responsible for managing and maintaining social media accounts, creating engaging content, and building relationships with followers.Responsibilities include:Managing and responding to comments, messages, and...

  • Online Shop Manager

    6 days ago


    Doha, Qatar NHG Co. Full time

    **Knowledge and Skills Requirements**: An online store manager needs to be organized and have good computer and SEO skills. She must be hard working and available for customer service especially during store hours. She must be results-oriented with a good eye for details. **Job Types**: Full-time, Contract Ability to commute/relocate: - Doha: Reliably...


  • Doha, Baladīyat ad Dawḩah, Qatar Invest Qatar Full time

    As an Online Presence Builder at Invest Qatar, you will be responsible for creating and implementing a comprehensive social media strategy that drives engagement, website traffic, and community growth.About the JobThe ideal candidate will have experience in developing and executing social media strategies that drive engagement, website traffic, and community...


  • Doha, Baladīyat ad Dawḩah, Qatar PrecisionHire Solutions Full time

    • *Job Description:**We are seeking a motivated and creative Online Digital Marketing Associate to join our dynamic marketing team. This entry-level position will focus on supporting various online marketing initiatives that promote Meddy's brand, attract and engage target audiences, and drive conversions. The ideal candidate is resilient, hardworking, and...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Red Crescent Full time

    We are looking for an Online Experience Lead to join our team at Qatar Red Crescent. As an Online Experience Lead, you will be responsible for developing and maintaining Audi's online presence touchpoints, including brand websites and e-commerce portals.Develop, maintain, and rollout projects for Audi's current online presence touchpoints.Work closely with...

  • Accountant

    3 days ago


    Doha, Qatar Luxodor Fragrance WLL Full time

    **General Accountant** **Education **:Any Finance / Business Management / Accounting related degree **Tasks**: - Performing duties related to Accounts Payables and Accounts Receivable - Day-to-day Accounting reports - Posting of Journal Entries and monthly closing of books - General Accounting data processing and reporting **Other Requirements**: -...

  • Accountant

    1 week ago


    Doha, Qatar Maintenace Full time

    Job Roles and Responsibilities: - Conduct day-to-day accounting of financial transactions. - Generate invoices, bills, and journal entries. - Maintain accurate bookkeeping records. - Manage cash and petty cash, ensuring accuracy by cross-checking cash collections and deposits with bank transactions. - Monitor online payments, update statements, and resolve...

  • Accountant

    2 weeks ago


    Doha, Qatar itialuS Full time

    **Responsibilities**: - Operating printers and scanners, POS, cash registers, and other electronics online platforms. - Balancing the cash register and generating reports for credit and debit sales. - Handle Third-Party services such as and not limited to Food Delivery services, suppliers and accounting firms. - Manage all accounting transactions - Prepare...


  • Doha, Qatar Lingua learn Full time

    Want to operate your own online Language School covering Qatar ? Lingua Learn is a Virtual online training school with over 20 hubs in Uk, Europe, Middle East & Asia that currently offer over 20 languages to the public and corporate clients. We are offering the opportunity to own and operate a virtual language school covering Qatar with full support from a...


  • Doha, Baladīyat ad Dawḩah, Qatar LAMINATE Full time

    LAMINATE is seeking an exceptional Brand Online Presence Specialist to join our team in Dubai.Job OverviewThis is an exciting opportunity to work on high-impact projects that drive business growth through digital transformation.Drive strategic initiatives to enhance customer engagement and boost sales through targeted online campaigns.Oversee the...

  • Accountant

    1 week ago


    Doha, Qatar Delta Corporation Full time

    Retrieve the required data for book keeping - Validate the retrieved data and make it ready for book keeping Validate the required prior processes of book keeping - Record the accounting transactions on the ERP system - Verify data through the ERP standard reports - Initiate the process and update direct manager with the achieved progress - Report with any...

  • Account Manager

    3 weeks ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Account Manager

    2 weeks ago


    Doha, Qatar Talabat Full time

    What’s On Your Plate? - Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share - Maintain continuous business relationship with clients/ restaurants - Provide excellent service and support in order to build strong...

  • Accountant/admin

    6 days ago


    Doha, Qatar Artisans Full time

    **ACCOUNTANT**: - Manage all accounting transactions - Manage balance sheets and profit/loss statements - assist in the preparation of financial reports such as financial statements and budget performance - Provide accurate, timely, and relevant recording, reporting, and analysis of financial information - Identify areas for improvement and implement...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Role DescriptionThis is a challenging and rewarding role that requires a unique blend of technical and business skills.About the JobThe E-commerce Specialist will be responsible for developing and implementing online marketing campaigns, managing online inventory, analyzing e-commerce data, optimizing website performance, collaborating with cross-functional...


  • Doha, Qatar Al Waha for Cars Full time

    We are looking for a talented Social Media Account Manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. As a Social Media Account Manager, we expect you to be...

  • Assistant Manager

    1 week ago


    Doha, Qatar Samsung Electronics Full time

    Position Summary The successful applicant will be responsible for achieving sales targets (Weekly, Monthly, Quarterly and Yearly) across different Qatar channels and respective accounts that he will be responsible for, through improved Channel management, forecasting (Sell-out and Sell-in), PSI, Marketing inititatives and consequently improving...