Call Center Supervisor

**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...

**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...

**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...

**We are looking to hire a qualified Call Center Agent to join our dynamic team.** - Management and resolve customer complaints - Sell products and place customer orders in the computer system - Identify and escalate issues to supervisors - Provide product and service information to customers - Research required information using available resources -...

**We are looking to hire qualified Call Center Agents in our dynamic team.** - Management and resolve customer complaints. - Sell products and place customer orders in the computer system - Identify and escalate issues to supervisors. - Provide product and service information to customers. - Research required information using available resources. -...

**Company** QatarEnergy is an integrated national oil corporation that stands at the forefront of efforts for the long term sustainable development, utilization and monetization of oil and gas resources in the State of Qatar. In its efforts to become one of the best national energy companies in the world, QatarEnergy's activities and those of its...

**Job Overview**: **Responsibilities**: - Handle inbound and outbound customer calls in a professional manner. - Resolve customer inquiries, complaints, and issues promptly. - Provide accurate information about products and services. - Document customer interactions and maintain detailed records. - Escalate complex issues to the appropriate department or...

Shall be responsible for answering the queries of the customers in case of maintenance calls. - With minimum of 3 years of work experience as an Administrative Assistant and Maintenance Coordinator is an advantage. - Provide information, handle complaints, satisfy customer and maintain good image for the company. - Answer inbound calls as well as assist...

**We are looking to hire a qualified Call Center Agent to join our dynamic team.** - Management and resolve customer complaints. - Sell products and place customer orders in the computer system. - Identify and escalate issues to supervisors. - Provide product and service information to customers. - Research required information using available resources. -...

Male Call Center/Customer Service Provider for a VIP Medical Center in Doha Must have experience in a call center Must have excellent customer service skills Must be proactive with sales and customer service MUST speak Arabic and English Preferred Arabic Nationality What's app ONLY 30771895 NO CALLS **Job Types**: Full-time, Permanent,...

**ROLES & RESPONSIBILITIES**: - Manage and resolve patients’ complaints - Place patients’ orders in the computer system - Identify and escalate issues to supervisors - Provide service information to patients - Research required information using available resources - Route calls to appropriate resources - Document all call information according to...

**Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...

We are looking for an enthusiastic Call Center Agent to handle customer inquiries and provide support over the phone. The Call Center Agent will answer questions, resolve issues, and ensure customer satisfaction. **Responsibilities**: - Handle inbound and outbound calls professionally. - Respond to customer inquiries and provide accurate information. -...

Hiring Call Center Agent - experience in electronics field is a benefit - experience as a Call Center Agent min 3 years - ability to work with multiple tasks - transferable (with NOC) - valid QID - available in Qatar **Job Type**: Contract **Experience**: - call center agent: 3 years (required)

Hiring Call Center Agent - experience in electronics field is a benefit - experience as a Call Center Agent min 3 years - ability to work with multiple tasks - transferable (with NOC) - valid QID - available in Qatar **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work...

**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...

We are looking for Call Center Managers with following requirements: - Must have at least 1 year of experience handling projects. - Must have at least 1 year of experience working as a Call Center Manager. - Must be able to communicate in fluent English and Arabic. - Must have valid Qatar ID. - Must be able to join immediately. **Experience**: - Project...

**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...

We are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...

We are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...