Call Center IT Analyst

Key Responsibilities:Answer incoming calls and respond to customer inquiries.Make outbound calls to follow up with customers or provide support.Resolve customer complaints and escalate complex issues when necessary.Maintain accurate records of customer interactions in the system.Meet performance targets related to call handling, resolution time, and customer...

About the RoleWe are looking for a highly motivated and organized Call Center Support Specialist to handle customer inquiries and resolve issues efficiently.The ideal candidate will possess excellent communication skills, be able to multitask, and stay calm under pressure.

Job DescriptionCall Center Manager / Customer Experience Manager / Customer Support ManagerResponsibilitiesManage the overall operations of the call center, including inbound and outbound customer interactions.Develop and implement strategies to enhance customer follow-up, relationship management, and customer loyalty.Create and maintain a customer database,...

About the RoleWe are currently seeking a Call Center Agent to join our team at Ennismore. As a Call Center Agent, you will be responsible for handling phone calls from guests in a professional and courteous manner.Your key responsibilities will include receiving each guest call in a friendly and efficient manner, maintaining effective communication with all...

Job OverviewAt HR Available, we are committed to delivering exceptional customer experiences through our call center team. As a Call Center Team Lead, you will play a crucial role in managing the overall operations of the call center and leading a team of customer service representatives.Key ResponsibilitiesTeam Management: Supervise and develop a team of...

Call Center Operator Vacancy in Doha, QatarAttention This vacancy is temporarily suspendedOur company is looking for the following positions:FEMALE - CALL CENTER AGENTFEMALE - SALES AGENT (INBOUND AND OUTBOUND)Salary will be discussed upon interview.For interested applicants, please kindly submit your CV to:Email: pamelacamero29@gmail.comWhatsApp:...

Heroes of the Hotel, our Reservations Team have impeccable attention to detail and pride in the work they do. Our amazing Reservations team ensure our guests truly experience a luxurious, unforgettable 5* stay.We are looking for an experienced and passionate Call Center Manager (Rooms & F&B) to deliver exceptional guest experience. You will have exceptional...

About the Role:Determine the Call Centre operational strategy by conducting reviews, capacity planning, and cost/benefit analyses; evaluating state-of-the-art technologies; defining user requirements and customer-service standards, contributing to organizational strategic plans and reviews.Develop and improve customer interaction and voice response systems;...

RequirementsTo be successful as a Phone Call Operator at Voxig IT Solutions, you must have:A high school diploma or equivalent.Previous experience in a call center or customer service role is a plus.Strong verbal and written communication skills.The ability to multitask and stay calm under pressure.Basic computer literacy and familiarity with CRM tools.What...

Job DescriptionStarlink Qatar is seeking a skilled Call Center Application Consultant to join our team. The successful candidate will be responsible for ensuring the smooth operation, maintenance, and troubleshooting of IT applications used in call center environments.Key Responsibilities:Participate in incident response, root cause analysis (RCA), and...

Job DescriptionJoin ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support....

We are seeking an Outbound Call Center Agent to join our team at Abroad Work in Doha, Qatar. As an Outbound Call Center Agent, you will be responsible for reaching out to customers and promoting our services.About the RoleMaking outbound calls to potential customers.Providing product information and promotions to customers.RequirementsHigh school diploma or...

About the JobWe are seeking an IT Application Consultant to join our team at Starlink Qatar. The ideal candidate will have a strong background in IT application support, preferably in a call center or retail environment.Main TasksSupport and TroubleshootingProvide first-level and second-level support for call center applications, addressing software and...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

About the RoleAt Starlink Qatar, we are seeking a skilled IT Systems Analyst to join our team. As a key member of our IT team, you will be responsible for ensuring the smooth operation, maintenance, and troubleshooting of IT applications used in call center environments.Key Responsibilities:Provide technical guidance and training to call center agents on...

Must Haves:3+ years of outbound call center experience (ideally 5+ years)1+ year of remote work experience, preferably in a healthcare environmentExperience working in a fast-paced environment – OK with making on average 100+ calls each dayNeeds to be tech savvy: experience working with technology, computers, etc.A great communicator - both written and...

IKEA is one of the companies bearing Al Futtaim name, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics.Job OverviewWe are looking for a talented Call Center Agent to join our team at IKEA. As a key member of our customer service team, you will be responsible for...

TAT IT Technologies is looking for a skilled Quality Analyst to join our team. As a Quality Analyst, you will be responsible for ensuring the quality of Digital banking applications through thorough testing and analysis.Key Skills and QualificationsBi-Lingual ResourceStrong understanding of banking processesProficiency in JIRA as a test management...

We have an urgent requirement for a Quality Analyst -- Digital Banking application in the Banking Domain with our client based in Qatar.Experience: 4-9 yearsArab Nationals OnlyImmediate joiners onlyBanking Domain -- MustJob SummarySeeking a skilled Quality Analyst with expertise in the banking domain and proficiency in Jira. The candidate will be responsible...

QNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...