Head of Group Payment

7 months ago


Doha, Qatar Qatar Airways Full time

About the role

As the Head of Group Payment, you will be responsible for Qatar Airways' payment policies and strategy, collaborating closely with channel owners across all channels and optimising the overall payment performance.

Accountabilities:

- Ensure low payment processing costs company-wide (target set by the Payment Committee).
- Ensure a target payment transaction processing time (target set by the Payment Committee).
- Optimise payment acceptance across all channels (target set by HGP and validate by the Payment Committee).
- Rollout new payment operating model across all regions (to do so, the HGP should be interacting with digital managers from regional SVPs).
- Continuously evaluate innovations.
- Driving cost optimization and revenue generation related to payment processes.
- Improving payment operations efficiency.
- Implementing new payment technologies/methods that best serve Qatar Airways’ interests.
- Managing contractual relationships with payment vendors/partners (e.g., focus on agreements, strategic planning, risk management and SLAs - not managing day-to-day operation).
- Creating and monitoring key metrics to assess payment vendors performance (e.g., approval rates, downtimes, SLAs).
- Ensuring a smooth transition to the new payment factory model driven by the holistic payment strategy.
- Assessing talent, tools, and processes needed related to payment function for Qatar Airways’ best interest.
- Identifying and capturing working capital benefits from payment initiatives.
- Supporting the Payment Committee in creating a holistic payment strategy and its inherent roadmap.
- Coordinating with business units' payment managers to trigger payment related projects / changes.
- Deploying payment related initiatives decided by the payment committee.
- Establish the department or teams objectives and priorities to align with and support business objectives.
- Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.

Qualifications

About you

You will possess:

- Bachelor’s Degree or Equivalent with Minimum 10 years of job-related experience.
- 5 years in an airline management position.
- Strong background in finance roles of increasing managerial responsibility.
- Thorough knowledge of IATA / ICH / ICCS/CASS rules, regulations and procedures.
- Experience working to tight internal reporting timescales and managing responsibilities/work interruptions, while meeting deadlines.
- User level experience in any ERP.
- Experience working to tight internal reporting timescales.
- Strong developed “soft skills”, high level of integrity, open / transparent, team player.
- Must have excellent interpersonal skills.
- Customer centric driven approach.
- Excellent communication and presentation skills are a must, as is the ability to work effectively across the organization.
- Must have excellent organizational ability to be able to set priorities, handle multiple tasks.
- Strong analytical skills with the ability to review variances, understand business cycle and their impact on the profit and loss account.
- Knowledgeable in airline operations.
- Command of English language.
- Proficient in MS Office, especially Excel spread sheets. Good knowledge of internal finance systems.
- Should be able to analyse and explain financial accounts / Management accounts to finance and non-finance audiences.
- Must have the ability to analyse and interpret data. Must have excellent organizational ability to be able to set priorities, handle multiple responsibilities / work interruptions and meet deadlines.
- Must be self-starter and have the ability to work independently, with mínimal instructions.
- Must have the ability to maintain strict confidentiality of records and information.
- Strong analytical skills with the ability to review variances, understand business cycles and their impact on the profit and loss account.
- Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others



  • Doha, Qatar Qatar National Bank Full time

    Job Summary You will lead and manage the bank’s Group Custody function on a primary (solid-line) reporting basis where the Qatar-based Custody business is concerned, and on a secondary (dotted-line) basis in respect of the Group’s overseas-based Custody activity. As such, the Heads of Custody in the Group’s overseas subsidiaries will have secondary...


  • Doha, Qatar Al Jassim Group Full time

    Al Jassim Group is seeking a service-oriented and self-motivated professional to join our Real Estate & Hospitality team as Group Real Estate Head. **Requirement** Experience : 15+ Years Designation : Group - Real Estate Head Location : Qatar **Key Objectives** Solid experience in managing real estate business, products & services, facility & asset...

  • Groups Manager

    3 months ago


    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Sales & Marketing- Job Type- Full-time Permanent**Job summary** Manage the relationship, saturation, and penetration of a portfolio of accounts based on the allocated geographical market/segment. Practice total account management maintaining and...

  • Sales Executive

    15 hours ago


    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region - Qatar - Province/City - Doha - Location - Rosewood Doha - Department - Sales & Marketing - Job Type - Full-time Permanent **Job Summary** - Be an ambassador for our exceptional offerings as a Sales Executive (Groups) by proactively generating group leads, managing leads, and liaising between multiple departments...

  • Head of Group Classes

    7 months ago


    Doha, Qatar VO2 Gym Full time

    **Role Description & Responsibilities**: - Create specific VO2 blueprints for class standards & teaching guidelines - Plans, leads and executes VO2 Group classes: including theme & event classes - Leads by example; embodies & teaches ‘on brand’ VO2 group exercise classes & conducts regular trainings for VO2 trainer development - Maintains professional...

  • Head of Primary School

    7 months ago


    Doha, Qatar Taleb Group of Schools Qatar Full time

    _Head of Primary School Vacancy at Taleb Group of Schools (British Cambridge Curriculum) in Doha, Qatar._ **PRIMARY HEAD for Cambridge Curriculum**: - Educational degree in Primary Classes is required. - Age limit: 50 years and less. **Salary**: Negotiable based on experience and qualifications The Taleb Group of School in Doha offer a tax free monthly...


  • Doha, Qatar Hilton Full time

    A Groups, Conference and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. **What will I be doing?** As a...


  • Doha, Qatar Ideal Solutions Full time

    WE’RE HIRING ACCOUNT MANAGER The Account Manager is responsible for serving as the primary relationship owner for the Electronic Payments department sales accounts for retention and growth. Ensure clients derive maximum value from our services. Work closely with clients to identify needs and consult on best practices for solutions. Prepare and deliver...

  • Group Head of Legal

    7 months ago


    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Group Head of Legal & Complianceto work under our reputed client in Qatar. **Minimum Requirements**: - Bachelor’s Degree in Law with specialization in corporate or commercial law - 10+ years of proven experience as Legal Counsel in a business environment - 5 years’ experience ideally in a leading organization with a proven track record in...


  • Doha, Qatar Hilton Full time

    Groups, Conference and Events Coordinator - Hilton Salwa A Groups, Conference and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to...


  • Doha, Qatar Hilton Full time

    A Groups and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. **What will I be doing?** As a Groups and...

  • Head of Investments

    15 hours ago


    Doha, Qatar Jaidah Group Full time

    Based in Doha, Qatar, Jaidah Group is a conglomerate that has been operating in a wide array of business sectors for over 100 years. Our focus on the future - and its limitless potential - has driven us to consistently evolve, making us market leaders in sectors as diverse as industrial supply, energy, automotive and heavy equipment. We are recruiting for a...

  • Head Chef

    7 months ago


    Doha, Qatar Rise Group Full time

    Position: Restaurant Head Chef Starting Monthly Salary: QAR 8,000 - QAR 10,000 (Full package / All in) - Experience as an Executive Chef or Head Chef from a reputable restaurant, hotel or patisserie in GCC, Europe or America **is required**: - Multi cuisine experienced - Knowledgeable in menu engineering, and food costing - Knowledge of Food Safety...


  • Doha, Qatar Ooredoo Group of Companies Full time

    Background Group Technology department drives technology innovation, coordination and expert support for the OpCos. The main role is to work closely with the business (i.e., Commercial, Sourcing, Finance, etc.) to provide efficient and timely solutions to business requirements. Information are the assets that Ooredoo group and its operating companies depend...


  • Doha, Qatar Qatar National Bank Full time

    Job Purpose Summary The primary responsibility of the incumbent will be to support Assistant Vice President International Cards and Retail Payment Acceptance for all business activities related to international card and payment products. The objective is to maximize volume and profits by increasing international market share for the bank. Need to maintain...

  • Financial Specialist

    9 months ago


    Doha, Qatar Jacobs Engineering Group Inc. Full time

    **Your Impact**: - Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the...


  • Doha, Qatar Rise Group Full time

    Position: Restaurant Head Chef Starting Monthly Salary: QAR 10,000 (Full package / All in; Negotiable after probationary period) - Experience as an Executive Chef or Head Chef from a reputable restaurant, hotel or patisserie in GCC, Europe or America **is required**: - Multi cuisine experienced - Knowledgeable in menu engineering, and food costing -...


  • Doha, Qatar Rise Group Full time

    Position: Restaurant Head Chef Starting Monthly Salary: QAR 10,000 (Full package / All in) - Experience as an Executive Chef or Head Chef from a reputable restaurant, hotel or patisserie in GCC, Europe or America **is required**: - Multi cuisine experienced - Knowledgeable in menu engineering, and food costing - Knowledge of Food Safety standards is a...

  • Payment Coordinator

    7 months ago


    Doha, Qatar Swan Global WLL Full time

    Degree/Diploma in Business Administration or equivalent. - Must have extensive knowledge and experience in Accounts Payable role. - Reports to Bio-Medical Engineering Manager and Head of Bio-Medical Engineering - Projects daily. Accurately performs all administrative and clerical tasks assigned to them. - Supports and contributes to the Biomedical Engineers...


  • Doha, Qatar Ooredoo Group of Companies Full time

    Role Overview The Group Strategy team is charged with leading strategy development for the Group and ensuring the proper cascade and coordination with the various teams (Group and OpCo). This role will be responsible for supporting the strategic development of the Group as well as supporting the strategic planning & performance management process, engaging...