Client Support Administration

2 weeks ago

Al Udeid Air Base, Qatar Xator Corporation Full time

Why Xator Corporation? Xator Corporation is a privately owned company established in 2005 to provide services to the US Government and its support contractors. We implement cost-effective solutions that enable our customers to successfully execute their mission and are dedicated to delivering best-value services and solutions that support our national security. At Xator, we maintain a work environment that fosters new ideas, challenges the status quo and rewards success. We strive to supply the best people using proven processes and industry-leading technologies to deliver solutions that exceed expectations. We do not just provide products and services — we stand behind them. Exceed your expectations today... Join the XATOR team

**POSITION OVERVIEW**

Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

**DUTIES AND RESPONSIBILITIES**
- Conduct backing up and restoring of hard drives, and perform system crash recoveries.
- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.
- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.
- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.
- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.
- Train unit personnel on the operations of secure voice communications equipment.
- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communications Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.
- Request and coordinate installation and support of communications equipment. Request network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.
- Act as unit information technology technical advisor and provide support to the Purchasing Agent when new equipment is required for force mission enhancement.
- Perform Information Assurance (IA) trainer and program manager duties.
- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.

**JOB REQUIREMENTS AND QUALIFICATIONS**
- And maintain DoDD 8570 Technical Compliant IAT Level II certification.
- Proficiency in SharePoint Administration functions.
- Proficiency in DoD Network Account creation process.
- Proficiency in non-secure and secure internet protocol network and equipment operations.
- A current state and Government Driver’s License.
- ** Secret Clearance**

**PHYSICAL REQUIRMENTS/WORKING CONDITIONS**
- No special physical demands for this position.

**On September 24, 2021, the U.S. Government’s Safer Federal Workforce Task Force issued “2021 Guidance for Federal Contractors and Subcontractors” mandating that Covered federal contractors, including Xator Corporation, and their employees shall be fully vaccinated for COVID-19. Therefore, this position may require individuals to be fully vaccinated (2 weeks past final dose) or have been granted a religious or medical accommodation by December 8, 2021 or shortly thereafter.**

Equal Opportunity Statement
Xator Corporation, and its Subsidiaries, provides equal opportunity to all applicants for employment as required by and/or consistent with applicable country law and company policy. Consistent with the foregoing, Xator Corporation provides qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veterans’ status, citizenship, sexual orientation, gender identity or any other status(s) protected by law. In the United States, Xator Corporation ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.

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