Front Desk Supervisor
3 weeks ago
**Additional Information**
**Job Number**24160180
**Job Category**Rooms & Guest Services Operations
**Location**Element City Center Doha, Zone 61, Bulmasan Street, Doha, 0, Qatar
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Front Desk Supervisor
7 months ago
Doha, Qatar Hilton Full timeA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
-
Front Desk Supervisor
6 months ago
Doha, Qatar Millennium Plaza Doha Full timeAs a Front Desk Supervisor at Millennium Plaza Doha, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs...
-
Front Desk Manager
5 months ago
Doha, Qatar Tivoli Full time**Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Responsibilities...
-
Front Desk
5 months ago
Doha, Qatar Diet Market Full timeA front desk job involves greeting and assisting visitors, answering calls, managing reservations, providing information, and handling administrative tasks. Excellent communication and organizational skills are crucial for this role. In addition to reception duties, a front desk role with sales skills requires promoting services or products, upselling when...
-
Front Office Supervisor Hilton Salwa
7 months ago
Doha, Qatar Hilton Full timeFront Office Supervisor| Hilton Salwa A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and...
-
Front Desk Supervisor
5 months ago
Doha, Qatar Qatar Airways Full time**About the role** Ensures all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to details and continuous customer focus. Handles all systems and procedures connected with Front desk - check in, check out, cashiering, night reception functions,...
-
Front Desk Supervisor
5 months ago
Doha, Qatar Rosewood Hotel Group Full time**General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Front Office- Job Type- Full-time Permanent**WHO ARE WE?** **About Rosewood Doha** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury...
-
Assistant Front Desk Manager
5 months ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24016524 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assistant Front Desk Manager is...
-
Front Desk- Assistant Manager
2 days ago
Doha, Qatar Marriott International, Inc Full time**Additional Information** **Job Number**24200052 **Job Category**Rooms & Guest Services Operations **Location**Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading...
-
Assistant Front Desk Manager
5 months ago
Doha, Qatar Marriott International, Inc Full time**Additional Information** (Arabic Speaker preferred) **Job Number** 24034854 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...
-
Front Office Supervisor
2 weeks ago
Doha, Qatar The Ned London Full time**FRONT OFFICE SUPERVISOR**: The Ned Doha - Doha- 0- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. Job Purpose: We are seeking...
-
Front Office Supervisor
7 months ago
Doha, Qatar Hilton Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
-
Front Office Supervisor
2 months ago
Doha, Qatar Gold Bay Hotels Full time**Join Our Team as a Hotel Front Office Supervisor!** Are you passionate about hospitality and leadership? We are seeking a dedicated and experienced Front Office Supervisor to join our dynamic team. **Responsibilities**: - Supervise daily operations of the front desk and guest services team. - Ensure exceptional guest experiences through effective...
-
Front Desk Manager
5 months ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24052597 **Job Category** Rooms & Guest Services Operations **Location** Element West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...
-
Front Desk Manager
6 months ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 24025803 **Job Category** Rooms & Guest Services Operations **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...
-
Senior Front Office Supervisor
1 month ago
Doha, Qatar Plaza Inn Hotel Full timeJob Summary: The Senior Front Office Supervisor will oversee the daily operations of the front desk, ensuring smooth check-ins/outs, exceptional guest services, and the efficient handling of guest queries and concerns. This role is key to maintaining the highest standards of hospitality, mentoring junior staff, and supporting the Front Office Manager in...
-
Senior Front Office Supervisor
1 month ago
Doha, Qatar Plaza Inn Hotel Full timeJob Summary: The Senior Front Office Supervisor will oversee the daily operations of the front desk, ensuring smooth check-ins/outs, exceptional guest services, and the efficient handling of guest queries and concerns. This role is key to maintaining the highest standards of hospitality, mentoring junior staff, and supporting the Front Office Manager in...
-
Fron Desk Supervisor
2 weeks ago
Doha, Qatar Bin Al Sheikh Real Estate Brokerage Full timeOversee daily front desk operations, ensuring a smooth and efficient check-in and check-out process. - Lead, train, and motivate front desk staff to deliver outstanding customer service. - Handle guest inquiries, complaints, and requests with professionalism and a positive attitude. - Maintain accurate records of room availability, reservations, and guest...
-
Front Desk Agent
5 months ago
Doha, Qatar CANDIDZONE Technologies Full timeWe are hiring Front Desk Agent to work under our reputed client in Qatar. **Minimum requirements**: - 1 to 2 years of relevant experience - Between 20 - 30 years old - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC - Salary plus duty meal, accommodation and transporation. **Interested applicants**:forward the CV's through WhatsApp...
-
Front Desk Associate
5 months ago
Doha, Qatar Ultra Cosmetic Medical Center Full timeSmart Experienced Front Desk staff needed for a reputed Dermatology and Dental Clinic in Doha. Arabic and english language is a must Transferable visa only Good sales skill. Sales incentive apart from regular salary **Salary**: QAR5,500.00 - QAR6,000.00 per month