IT Help Desk Officer
1 week ago
We are looking for Female **IT** **Help Desk Officer.** As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions.
**Responsibilities**:
- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
**Qualifications**:
- Bachelor’s degree in computer science, information technology, or a similar field.
- **2 years working as a help desk specialist.**:
- Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors.
- Excellent Customer Service Skills
- Philippines Nationalities
- Female
- Local Hire (Qatar)
Application Question(s):
- Are you currently residing in Qatar?
- Nationality
**Experience**:
- Helpdesk Officer: 2 years (required)
**Language**:
- English (required)
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