Help Desk Agent

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

**With customer service experience**: - **With at least facilities or engineering industry experience** A Call Desk Agent is in charge of answering customer calls, listening to their concerns, and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. **Job Types**:...

Job Overview:We are seeking an IT Help Desk Specialist to provide technical support and assistance to our clients. The ideal candidate will have a strong understanding of computer systems, software applications, and networking fundamentals.Key Responsibilities:Respond to help desk tickets and resolve technical issues for hardware, software, and network...

Job DescriptionThe Front Desk Agent plays a vital role in representing the hotel to our guests throughout their stay. This position involves handling all front desk duties, including check-in and check-out procedures, cash handling, taking reservations, answering phone calls, and assisting guests with their inquiries.

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their stay. Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry,...

**QUALIFICATION**: - BACHELOR OF COMPUTER / IT - ARABIC CANDIDATE - CUSTOMER SERVICE - EXPERIENCE WITH IT TICKETING SYSTEMS IS PREFERED - ITIL V4 ONLY IN DOHA - **ONLY ARAB**_ **JOB DESCRIPTION**: - Primary duties will be to provide 24/7/365 Tier 1 Phone support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements...

Nair Systems is currently looking for Help Desk Engineer for our Qatar operations with the following terms & conditions. Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Duration: 4 months Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required)

We are hiring Front Desk Agent to work under our reputed client in Qatar. **Minimum requirements**: - 1 to 2 years of relevant experience - Between 20 - 30 years old - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC - Salary plus duty meal, accommodation and transporation. **Interested applicants**:forward the CV's through WhatsApp...

HELP DESK ENGINEERS - Bachelor’s degree in any IT field. - 5+ years’ experience in IT helpdesk field. - Male, Bilingual (Arabic & English), native Arabic speaker. - Good Communication and soft skills - Available in Qatar with valid QID - Location: Westbay For interested and qualified applicants, please send your CV at: Whatsapp: +97430788811 Ability...

**Nair Systems **is currently looking for **Help Desk Support Engineer **for our **Qatar o**perations with the following terms & conditions. **Joining time frame: 2 weeks (maximum 1 month)** **Salary**: QAR2,703.53 - QAR7,553.12 per month Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work...

We are excited to announce an opportunity for a recent graduate to join our Service Desk Team as a Graduate Service Desk Agent.Job Overview:The successful candidate will be responsible for providing excellent customer service and technical support for our clients in the oil and gas industry.Responsibilities:Technical Support: Respond to customer inquiries...

We are hiring Help Desk Engineers for one of our clients in Doha. **Requirements**: - Minimum 5+ years of experience - Able to use the support service using MoEHE ticketing system (BMC Remedy) - Bilingual is required - With a valid visa and QID - Residing in Qatar **Job Types**: Full-time, Contract Contract length: 6 months Ability to...

1)Network Engineer(CCNA/CCNP) with 2 Years of Experience 2)Service desk Agent (ITIL 3 or 4) Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)

Service Desk Analyst Job Description:As a Service Desk Analyst at ABC Consultants, you will play a critical role in delivering exceptional customer service to our clients. Your primary responsibility will be to receive, evaluate, and respond to technical inquiries and issues from our clients.Key Duties:Assist clients with technical queries and problems via...

We have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Front Desk Agent. The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. As a Front Desk Agent, you are responsible in providing...

As a Front Desk Agent for Millennium Central Doha, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...

Guest Experience Expert (Front Desk Agent)Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

**L1 Service Desk Agents** **Key Requirements**: **. 2-3 year of exp in Technical support or L1 Support role.** - High school diploma or equivalent (bachelor’s degree in IT or related field is a plus - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and...

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll...

Front Desk Agent / Receptionist (having an experience in Oprah system). Job Responsibilities: - Answers phone calls courteously - Guides guests and issues guest badges - Handles client complaints - Files documents - Maintains schedules - Plans business travel - Refills office supplies - Receives deliveries. - Responds to customer inquiries. **Front Desk...