Customer Experience

Job Title: Director of Customer ExperienceLocation: Doha, Qatar.To drive the optimization of our customer experience by leading and managing a team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the customer experience, and influence future projects to support and...

Job OverviewWe are seeking an experienced Customer Experience Leader to join our team at lxbfYeaa. As a key member of our organization, you will play a crucial role in leading and overseeing all aspects of our customer service operation.Key ResponsibilitiesDevelop and implement comprehensive customer service strategies that align with the company's goals and...

Join our team as a Customer Experience Manager and take your career to the next level. In this role, you will be responsible for managing customer interactions and resolving any issues that may arise.You will work closely with our marketing team to develop strategies that drive customer engagement and loyalty. Your goal will be to create memorable...

About UsBFL Group is a dynamic and growing international retailer of fashion and homeware. We operate multiple stores across the region and in Europe, serving a diverse range of customers.Our goal is to provide an exceptional customer experience, delivering high-quality products at affordable prices. We strive to create a welcoming and inclusive environment,...

About the Position:We are looking for a talented individual to join our team as a Customer Experience Strategist. In this role, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.Main Objectives:Develop and implement customer experience strategiesWork closely with cross-functional teams to achieve...

About Us:Company OverviewHamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We operate with the highest standards of efficiency, quality, and customer satisfaction.Role DescriptionThis role involves managing the service level of all customer service aspects of the HIA Customer...

Job OverviewWe are seeking a highly experienced Customer Experience Manager to lead our social media engagement and customer support strategies. The ideal candidate will have a proven track record of delivering exceptional customer experiences and leading high-performing teams.The Customer Experience Manager will be responsible for overseeing Qatar Living's...

Job DescriptionThe new Customer Experience Renewals Manager role is a highly transparent, strategic position to empower key customers to continue transforming their business and meeting their objectives through Cisco solutions. This individual will be accountable for owning and driving a portfolio of renewal contracts of Cisco products and services across...

**Job Summary**The Customer Service Supervisor will be responsible for managing a team of customer service representatives, providing coaching and training, and ensuring that the team delivers exceptional customer service.**Responsibilities**Team Management: Manage the day-to-day activities of the customer service team, including staff scheduling,...

**Job Overview**The Customer Support Lead plays a pivotal role in elevating the customer experience of our subscription service across all service and support channels. This position is accountable for setting and delivering KPIs related to support and CX, ensuring that customer queries are resolved efficiently and effectively.

Key ResponsibilitiesGreet customers warmly and ascertain their needs and preferences.Provide product knowledge and recommendations to customers based on their individual requirements.Assist customers in finding the right products by demonstrating features and benefits.Effectively communicate promotions, sales, and special events to customers.Process...

We are looking for a highly skilled Customer Experience Supervisor to join our team at Minor Hotels. This key role involves overseeing the delivery of exceptional guest experiences through effective leadership and guidance.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction ratings.Train and mentor Front Desk staff to...

We are looking for a highly skilled and motivated Customer Experience Specialist to join our team at lxbfYeaa. As a key member of our support operations, you will play a crucial role in delivering exceptional customer service and driving business growth.Job Description:The Main Purpose Of Your Role Is ToManage a large number of incoming calls and...

About Ooredoo:Ooredoo is a renowned telecommunications company operating in 10 countries, serving over 138 million customers. Our company values innovation, excellence, and customer satisfaction.About the Position:We are seeking a highly motivated individual to fill the position of Digital Enablement Analyst. As a key member of our team, you will be...

Welcome to lxbfYeaaWe are a dynamic Qatari company committed to excellence in trading and construction services.Job RoleThis is a full-time on-site position for a Retail Sales Manager in Doha, Qatar. The successful candidate will be responsible for managing sales operations, driving customer satisfaction, increasing sales, and achieving targets....

Product Insight & Research ManagerWe are seeking a highly motivated Product Insight & Research Manager to join our team. As a key member of our organization, you will play a crucial role in driving business growth through data-driven decision making.In this role, you will conduct market research and analyze data to provide actionable insights. You will also...

About the Role:We are seeking an experienced Customer Experience Manager to lead our Digi care team. The successful candidate will be responsible for ensuring exceptional customer service, driving digital care presence and penetration, and motivating a team of 40 members.Key responsibilities include:Developing and implementing strategies to improve customer...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our hravailable team. As a key member of our contact center operations, you will be responsible for overseeing the overall performance and efficiency of our call center.Key ResponsibilitiesDevelop and implement strategies to enhance customer satisfaction and loyalty, ensuring...

Job OverviewWe are seeking a highly skilled Customer Experience Leader to join our team at lxbfYeaa. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.

Job SummaryQatar Airways is seeking a highly skilled individual to join our Loyalty team as a Senior Member Service Agent.The role involves delivering exceptional customer experiences, resolving member queries, and providing timely assistance with award bookings and ticketing.Responsibilities:Deliver high-quality customer experiences through effective...