Customer Experience Specialist

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

Job Summary

Qatar Airways is seeking a highly skilled individual to join our Loyalty team as a Senior Member Service Agent.

The role involves delivering exceptional customer experiences, resolving member queries, and providing timely assistance with award bookings and ticketing.

Responsibilities:

  1. Deliver high-quality customer experiences through effective communication and problem-solving.
  2. Resolve member queries and provide timely assistance with award bookings and ticketing.
  3. Process redemption requests and provide alternative solutions when necessary.

About the Ideal Candidate

To succeed in this role, you will need relevant vocational, tertiary, or trade qualifications, minimum 2-3 years of Customer Service experience, and excellent communication and problem-solving skills.



  • Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf Majorel Qatar Full time

    Job Title: Quality Assurance SpecialistAbout Us:ECCO Gulf Majorel Qatar is a trusted business partner for companies in the Middle East.Job Summary:We are seeking a detail-oriented and analytical Quality Assurance Specialist to oversee the quality of our telesales operations.Key Responsibilities:Develop and implement quality control processes to ensure...


  • Doha, Baladīyat ad Dawḩah, Qatar Valence Group Full time

    Valence Group is dedicated to providing exceptional dining experiences to our guests. As a Customer Experience Specialist, you will play a key role in delivering outstanding service and exceeding guest expectations.Key Responsibilities:Monitor tables and attend to guests' needs throughout their dining experience, providing attentive and courteous...


  • Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Full time

    About Ooredoo Qatar Ooredoo Qatar is a dynamic organization that operates in a rapidly evolving market. Our Consumer business unit is a critical component of our success, driving revenue growth and customer satisfaction through innovative product offerings and exceptional customer experiences. The Opportunity We are seeking an experienced professional to...


  • Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full time

    Company Overview:Crew Life at Sea operates at the forefront of hospitality excellence, driven by our commitment to delivering unforgettable experiences for our guests.Job Description:We are seeking a Customer Experience Specialist who embodies our core values: personalized attention, genuine care, and a passion for creating lifelong memories.About the...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job OverviewWe are seeking a highly experienced Customer Experience Manager to lead our social media engagement and customer support strategies. The ideal candidate will have a proven track record of delivering exceptional customer experiences and leading high-performing teams.The Customer Experience Manager will be responsible for overseeing Qatar Living's...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    What We Need from YouProven work experience as a Waiter/Waitress, demonstrating attentiveness and patience for customers.Excellent presentation skills, strong organizational and multitasking abilities, and active listening and effective communication skills.You will also need flexibility to work in shifts and follow all relevant health department...


  • Doha, Baladīyat ad Dawḩah, Qatar BFL Group Full time

    We are BFL Group, a leading off-price retailer of fashion and homeware, serving over markets across the region and Southeast Asia from our headquarters in the United Arab Emirates.We are currently seeking Sales Associates to join our team in Qatar. The ideal candidate will have 1-2 years of experience in a retail environment or have relevant customer service...


  • Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full time

    Job OverviewThe Waiter plays a vital role in ensuring the success of our establishment by providing exceptional customer service and maintaining a clean and safe restaurant environment.Main Responsibilities:Provide attentive and personalized service to guests.Maintain a thorough knowledge of menu items, including ingredients and preparation...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleWe're seeking a skilled Guest Experience Specialist to join our team at Crowne Plaza. This role is perfect for individuals who enjoy delivering exceptional customer service and creating memorable experiences for our guests.Key ResponsibilitiesDeliver warm and welcoming interactions with guests, setting the tone for a seamless stayAcknowledge...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    About UsTivoli Hotels & Resorts, a part of Minor International, has been delivering exceptional experiences to its guests since 1933.With a growing global portfolio, we curate unique hideaways, seaside paradises, and properties that reflect our distinct charismatic character and elegant personality.Job RoleThis role requires an individual who can provide...


  • Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time

    At QNB Group, we are committed to delivering exceptional customer service and experience. As a key member of our team, you will play a vital role in achieving this goal. We are currently seeking a highly motivated and results-driven individual to join our Customer Care Call Center team as an Officer.Job DescriptionThe successful candidate will be responsible...


  • Doha, Baladīyat ad Dawḩah, Qatar Style by Asma Full time

    We are looking for a highly skilled Design Thinking Professional to join our team in Qatar.This role requires someone with extensive experience in design thinking, having successfully led design-centric projects and managed senior stakeholder relationships. The ideal candidate will possess strong collaboration skills, be able to drive innovative results, and...


  • Doha, Baladīyat ad Dawḩah, Qatar The Ritz-Carlton Full time

    As a Customer Engagement Specialist, you will be responsible for building strong relationships with our guests, understanding their needs, and delivering personalized experiences. You will be empowered to take a proactive approach, addressing guest requests and concerns in a timely and professional manner.This role requires excellent communication skills,...


  • Doha, Baladīyat ad Dawḩah, Qatar AFRICASHORE Full time

    Company OverviewCXG is a global customer experience agency servicing premium and luxury brands.We help these brands turn transactional moments into relationships and emotional experiences, leading to profitable growth.


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleThe Customer Engagement Specialist is responsible for developing and executing strategies to improve customer engagement and retention. This role requires a strong understanding of customer behavior and preferences.Key AccountabilitiesDesign and implement customer engagement strategies that drive loyalty and retention.Analyze customer data to...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleWe are looking for a Customer Journey Specialist who can deliver an exceptional experience for our customers. As an Experiences Curator / Customer Services representative, you will be responsible for managing tour bookings and inquiries, providing customer service, and collaborating with the operations team.You will play a vital role in...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are currently looking for a Customer Retention Specialist to manage our loyalty program at lxbfYeaa. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer retention and loyalty.Responsibilities:Loyalty Program Strategy: Develop and execute an annual loyalty marketing plan to drive customer...


  • Doha, Baladīyat ad Dawḩah, Qatar Tandemsearch Full time

    Job Title: Director of Customer ExperienceLocation: Doha, Qatar.To drive the optimization of our customer experience by leading and managing a team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the customer experience, and influence future projects to support and...


  • Doha, Baladīyat ad Dawḩah, Qatar Arabnews Full time

    Customer Experience CoordinatorWe are looking for a talented Customer Experience Coordinator to join our team at Arabnews. In this role, you will be responsible for delivering exceptional customer experiences by providing top-notch service and support.Key Responsibilities:Prepare and serve a range of beverages to customers in a timely and efficient...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job OverviewWe are seeking an experienced Customer Experience Leader to join our team at lxbfYeaa. As a key member of our organization, you will play a crucial role in leading and overseeing all aspects of our customer service operation.Key ResponsibilitiesDevelop and implement comprehensive customer service strategies that align with the company's goals and...