Presales Engineer, Sophos

6 months ago

Qatar Logicom Group Full time

**Job Overview**
The Presales Engineer will handle functions related to the company’s strategic products lines and provide solution presales support (throughout the available presales tools and resources) of company’s cybersecurity products/solutions. The Presales Engineer will manage and develop the knowledge of existing and new clients, responding to customer requirements whilst achieving revenue & margin targets, and ensuring high levels of customer satisfaction.

**Duties & Responsibilities**
- Working closely with the sales Team on proposals and pitches for business.
- Working closely with customers to understand and capture requirements and devise effective solutions.
- Replying to customers following requests for information and proposal requests.
- Preparing presentations and presenting to customers products or services with all their values and advantages.
- Coordinating and organizing of demand generating activities like tradeshows, events or customer workshops.
- Ensuring that customers are aware, informed and trained on Vendor technologies and products.
- Ensuring that the assigned products meet the sales, profitability, stock and other KPIs of both the company and the related Vendors.
- Designing and suggesting bundles to be promoted.
- Aligning with the Vendors to create and realize pricing and marketing activities. In alignment with Vendor, understanding targets and planning short term and long-term budgets.
- Creating, leading and driving related marketing, sales and educational activities both physical and digital on a regular basis.
- Ensuring that pricing of related products within the company, including the company’s e-commerce is correct.
- Obtaining market information to identify market needs and opportunities. Obtaining market share information by communicating with partners, Vendors and other sources.
- Providing presales support following a “solution approach” to reseller channel with primary focus on Security.
- Training the reseller’s presales/ sales Team on product and services of the brand.
- Supporting with any other related tasks that would be assigned or deemed necessary by the Company's Management.
- Keeping up with Vendor technological trends and products as well as sales and presales certifications to ensure a high level of technological awareness and understanding. This includes holding and maintaining the necessary certificates for Logicom to meet Vendor requirements.

**Skills & Qualifications**
- Computer Science, Computer Engineering, Software Engineering, Electronics Engineering, Cybersecurity or other similar degree
- 3+ years’ experience.
- IT certifications, especially in IT security to be considered a strong additional advantage.
- Dynamic personality, well spoken, with customer facing characteristics - as they will work on sales and presales.
- Organized and professional attitude.
- Able to adapt to various requirements of the job.

**Preferred certificates**
- CCNA / CCNA Security or CCDA.
- Any relevant Certifications in computer networks and Cybersecurity.

**Remuneration**

**Equal Employment Opportunity**

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

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