HR Operations Officer

3 days ago


Doha, Qatar Floward Full time

**Job Title**

HR Operations Officer

**Location & Workplace**

**About Us**

Founded in 2017, Floward is an online flowers and gifts company; we pride ourselves on creating a seamless experience for our clients and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one-of-a-kind stunning arrangements and plants that fit every occasion. We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes, and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.

**Role Summary**

As a HR Ops. Officer, you will be responsible but not limited to; for assisting the HR Asst. Manager / Human Resources Manager in managing all the respective Human Resources functions in order to provide the best customer service to our people and meet the strategic business objectives.

**Responsibilities**:

- Support on process administration of employee life-cycle events (onboarding - departure).
- Assist orientation program for all newly joined employees as per the company standards.
- Maintain an up-to-date computerized database of all employees.
- Prepare Payroll administration for timely processing e.g. salaries; OT and to ensure deadlines are met effectively.
- Participate in the preparation of Human Resources budget.
- Support a variety of projects with the HR Manager to support business needs.
- Assist in planning, organizing, and implementing employee sports, social and welfare activities.
- Prepare hiring dashboards.
- Coordinate with all departments with regard to Human Resources related activities.
- Coordinate and prepare Learning & Development materials for employee performance improvements.
- Enquiry resolution and escalation as appropriate.
- Receive employee complaints, suggestions and queries and make sure they have been handled properly.

**Qualification & Experience**
- Batcheler Degree in business Administration or relevant field.
- Minimum 3-4 years within a structured HR Department.
- Experience on people-related practices and procedures.
- Experience in GCC is required.
- Able to effectively gather and interpret information.
- Ability to manage sensitive information appropriately and confidentially.
- Ability to meet deadlines and deliverables with minimum supervision.
- Able to collaborate with the team and wider business.
- Able to adapt to change.
- Effective time management.

**Skills**
- Able to effectively gather and interpret information.
- Ability to manage sensitive information appropriately and confidentially.
- Ability to meet deadlines and deliverables with minimum supervision.
- Able to collaborate with the team and wider business.
- Able to adapt to change.
- Effective time management.
- High attention to details.
- Solid knowledge of basic computer operations.
- Excellent communication skills.
- Ambitious for learning and growing.
- Being creative.
- Competitive attitude.



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