Claims Officer

6 months ago

Doha, Qatar Nakilat Full time

**Job Summary and Purpose**:
Monitor and timely process claims related to Nakilat’s commercially managed fleet, collaborate and align with all related stakeholders internally to get the best possible outcomes via the charterparty terms and/or support in negotiations with the relevant counterparties.

**Accountabilities**:
**Core Accountabilities**:
1. Build a well-established knowledge of charter parties and their commercial implications in any regard that may result in exposure to claims.
2. Monitor the performance of the vessels against the charter parties and highlight any areas that may result in any demurrage and off-hire claims, as necessary.
3. Monitor the performance of the vessels in line with charter party warranties and generate a monthly summary report highlighting any areas of over/underperformance (actual and potential). Further, follow-up immediately with the vessels’ technical manager to address any underperformance observations or concerns.
4. Recommend actions to resolve performance issues and continuously work towards the performance and efficiency of the fleet of ships.
5. Monitor, track, and execute relevant cost reimbursement claims to charterers while liaising with the relevant internal stakeholders, i.e. Insurance, Finance, Fleet, etc.
6. Provide relevant documents and information to successfully address any audit (internal and/or external) requirements.
7. Support post fixture operators by ensuring compliance with charter party terms.
8. Ensure compliance with proper procedures regarding management and approval of claims with refence to the respective and relevant internal lines of approval.
9. Monitor and track the Charterers’ accounts, in collaboration with Finance, from a financial perspective to highlight any areas of concern where transactions would need attention. i.e. Hire, claims, cost reimbursement, etc.
10. Facilitate regular meetings with Charterers for business discussions on the topic of claims, as required.

**Legal and Insurance**:
11. Review terms of Charter Party with Legal and Insurance functions and ensure that company’s interests are protected by ensuring necessary insurance coverage is in place, proper defense is arranged through vessels’ P&I Club and finally seek reimbursement of relevant expenses from charterers as per charter party clauses.
12. Negotiate TCP claims, seek legal advice and provide recommendation to Head of Chartering.

**Planning**:
13. Use all possible means for voyage planning including the use of software tools to monitor and coordinate all activities related to voyage. Also, analyze variance between the voyage plans versus the actual plan, while generating report for the Head of Chartering.
14. Support the team in coordinating the periodical meetings with vessels’ technical manager to address any technical/operational issues which could have a commercial impact as well as address any customers’ concerns.
15. Support the team in in coordinating timely between Charterers and vessels’ technical manager to conduct any Owners’ related matters (e.g., SIRE, Crew change, spares delivery, lube oil supply) with minimum deviation and minimum (target zero) off-hire.

**Accountabilities - 2**:
**Generic Accountabilities**:
**Quality, Health, Safety, & Environment (QHSE)**:
16. Adhere to all relevant SHEQ policies, procedures, instructions, and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.

**Policies, Systems, Processes & Procedures**:
17. Implement approved policies, processes, and procedures, and provide instructions to subordinates to ensure their proper implementation.
18. Recommend updates for the division’s relevant P&Ps for claims, as deemed appropriate to cope with evolving business needs.
Others
19. Support the Senior Chartering Officers operators by ensuring compliance with charter party terms.
20. Support in collecting data to prepare relevant board packages (for each JV/Operator in Nakilat fleet).
21. Carry out any other duties as directed by the immediate supervisor.

**Accountabilities - 3**:
**Accountabilities - 4**:
**Competencies**:

- Achievement Oriented - Intermediate
Collaboration & Team Work - Intermediate
Customer Centricity - Intermediate
Drive Vision - Intermediate
Empower & Nurture Talent - Intermediate
Interactive Communication - Intermediate
Solution Oriented - Intermediate
Analytics and Reporting - Practitioner
Business Development - Practitioner
Business Impact Analysis - Practitioner
Business Risk - Practitioner
Chartering and Commercial Management - Practitioner
JV Stakeholders Management - Practitioner

**Key Result Areas**:

- Proper utilization of commercially managed fleet by identification minimizing claims exposure.
- Policies and procedures compliance and timely processing of charterer account items.
- Management of deviations in the vessels’ voyages or performances in coordinate with Charterer

  • Claims Officer

    7 months ago

    Doha, Qatar Allianz Full time

    Claims Officer **JOB DETAILS / ROLE PURPOSE** The role of Claims Officer involves processing medical claims for clients worldwide. We ensure a high level of client service while processing claims within an industry leading 48 hours. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of...

  • Claims Officer

    7 months ago

    Doha, Qatar Allianz Partners Full time

    **JOB DETAILS / ROLE PURPOSE** The role of Claims Officer involves processing medical claims for clients worldwide. We ensure a high level of client service while processing claims within an industry leading 48 hours. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures. **KEY...

  • Cargo Claims Officer

    4 months ago

    Doha, Qatar Qatar Airways Full time

    The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our vision, we...

  • Lead Cargo Claims Officer

    4 months ago

    Doha, Qatar Qatar Airways Full time

    The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our vision, we...

  • Claims Management Coordinator

    7 months ago

    Doha, Qatar Allianz Full time

    Claims Management Coordinator **SUMMARY** Claims Management - Coordinator is responsible for tracking of Direct received from healthcare providers from various claim sources (Physical Documents from courier/messenger, FTP, E-mail, etc.) according to NEXtCARE standards. Claims Management Coordinator tasks include Intimation of received claims statement of...

  • Claims Management Coordinator

    7 months ago

    Doha, Qatar Allianz Partners Full time

    **SUMMARY** Claims Management - Coordinator is responsible for tracking of Direct received from healthcare providers from various claim sources (Physical Documents from courier/messenger, FTP, E-mail, etc.) according to NEXtCARE standards. Claims Management Coordinator tasks include Intimation of received claims statement of account versus processed claims...

  • Insurance Agent/officer

    2 weeks ago

    Doha, Qatar ELITE MEDICAL CENTER Full time

    Elite Medical Center 1. Insurance Officer This is an exciting opportunity for a Medical Coder/Insurance Agent to establish and manage insurance claims and reimbursement processes. - Setting up insurance with new insurers and managing reimbursement processes - Preparing documentation for new healthcare providers - Working with major insurance companies,...

  • System Support Officer

    6 months ago

    Doha, Qatar Qatar Airways Full time

    About the role As a system support officer, you will be responsible for assignments/re-assignments of cases that includes GCEO, Executive Management escalations, Social Media, Skytrax posts in a timely manner, also responsible for mediating between various claiming agencies, conducting MS Dynamics checks and procedural training for new joiners in Head...

  • Lead Insurance Officer

    1 month ago

    Doha, Qatar Qatar Airways Full time

    **About the role** As a Lead Insurance Officer you will be managing and overseeing all aspects of aviation and non aviation insurance claims within the organization. This includes analyzing, assessing, and resolving claims related to aircraft hull damage, liability, spares, passenger, baggage, and third-party incidents and non-aviation classes of insurance....

  • Accounts Officer

    1 month ago

    Doha, Qatar Healthcare Services Group Full time

    Job Summary: The Accounts officer will manage the financial and operational relationships with healthcare providers, policyholders, and internal stakeholders. This role ensures the accurate handling of accounts, timely processing of claims, reconciliation of payments, and fostering strategic partnerships to enhance service delivery and profitability. Key...

  • Safety Officer

    6 months ago

    Doha, Qatar Gulf Overseas HR Consultancy Full time

    **The safety officer in a company or an organization is the person who is responsible for the safety of the people who work or visit there. Organisers consulted with police and safety officers to ensure tight security.** - Support the development of OHS policies and programs - Advise and instruct on various safety-related topics (noise levels, use of...

  • Administration Officer

    7 months ago

    Doha, Qatar Rentokil Initial Full time

    The Administration Officer performs administrative tasks to support all departments in the branch, handles front desk operations, maintains proper facilities management at Boecker®, assist in all office supplies purchasing and manage all travel arrangements. - Administer and follow up on fleet management (car registrations, maintenance, traffic fines,...

  • Hse Officer

    7 months ago

    Doha, Qatar SMART Management Inc. Full time

    Job Name: HSE Officers Nebosh certificate is mandatory **Responsibilities** - Support the development of OHS policies and programs - Advise and instruct on various safety-related topics (noise levels, use of machinery etc.) - Conduct risk assessment and enforce preventative measures - Review existing policies and measures and update according to...

  • Safety Officer

    7 months ago

    Doha, Qatar GETP Group Full time

    **Safety Officer** - Work location : Qatar **Qualifcations**: - NEBOSH Certified - Min 2-5 Years of Oil & Gas experience in Qatar - Experience in Electrical / MEP works **Duties**: - Implement & Maintain Safety Standards - Practice Safe Working Technique - Compile Safety Programs - Conduct Risk Assessment & enforce Preventive measures - Review existing...

  • Safety Officer

    2 months ago

    Doha, Qatar star management consultancy Full time

    A Safety Officer is an individual responsible for ensuring compliance with occupational health and safety (OHS) guidelines in a workplace. They play a crucial role in promoting a safe working environment by advising on safety measures, conducting risk assessments, and enforcing preventative measures. **Responsibilities**: - Support the development of OHS...

  • Safety Officer

    6 months ago

    Doha, Qatar Star Management Consultancy Full time

    **Responsibilities**: - Support the development of OHS policies and programs - Advise and instruct on various safety-related topics (noise levels, use of machinery etc.) - Conduct risk assessment and enforce preventative measures - Review existing policies and measures and update according to legislation - Initiate and organize OHS training of employees and...

  • Hse Officer

    6 months ago

    Doha, Qatar Nabina Holding Full time

    We are looking for a responsible Safety Officer to ensure compliance with occupational health and safety (OHS) guidelines. Your primary role will be advising on measures to minimize hazards and maintain a safe working environment. Vigilance in identifying violations is crucial. Your objective is to establish a workplace that meets legal safety standards and...

  • Safety Officer

    7 months ago

    Doha, Qatar Darwish Interserve W.L.L Full time

    We are seeking a responsible Safety Officer to ensure compliance with occupational health and safety (OHS) guidelines. Your primary role will be advising on measures to minimize hazards and maintain a safe working environment. Vigilance in identifying violations is crucial. **Responsibilities** - Support the development of OHS policies and programs - Advise...

  • Legal Officer

    6 months ago

    Doha, Qatar Swan Global WLL Full time

    We are Swan Global looking for Legal Officer. Please find job details below **Experience**: Min 10 years **Education**: Bachelor's degree in Law or any related field. Must have professional training certificate related to law or legal. Proficiency in Arabic is mandatory. **Key Responsibilities** 1. Provide legal advice and guidance on a wide range of...

  • Administration Officer

    4 months ago

    Doha, Qatar Talent Pal Full time

    The Administration Officer performs administrative tasks to support all departments in the branch, handles front desk operations, maintains proper facilities management at Boecker, assist in all office supplies purchasing and manage all travel arrangements. - Administer and follow up on fleet management (car registrations, maintenance, traffic fines,...