Front Office Manager
7 days ago
**Front Office Manager**
Under the general direction of the Hotel Manager and within the limits of established Rixos and Accor Hotel Policies and Procedures, you will oversee and direct the day to day operation of the Front Office Department and maintain the overall efficiency of the standards set. You will provide a personalized, courteous and punctual service and practice your up-selling techniques.
**What is in it for you**:
- Attractive Benefits
- Experience with fast growing international Hotel Chain
**What you will be doing**:
- Ensures prompt, courteous and accurate service to all guests, so as to maximize customer satisfaction.
- Responsible for the organization of work within the department including assignments, time schedules and vacations to ensure optimum utilization of manpower.
- Participates in the development, implementation and review of the policies, procedures, practices and standards.
- Optimizes the efficient usage of room inventory by monitoring, control and feedback to support the departments.
- Recommends changes in methods, equipment or Employees so as to improve departmental standards and productivity.
- Front Office Manager monitors key performance indicators for the department and takes corrective actions
**Your experience and skills include**:
- Experience in Branded Hotels on relevant position - at Managerial level for at least 3 years
- Pre-opening experience
- Excellent communication skills and interpersonal skills
- Highly organized
- Detail-oriented and good problem-solving skills
- Budget management experience
- Computer literacy
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS
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