Restaurant Floor Manager
3 weeks ago
**Job Title: Floor Manager**
**Duties and Responsibilities**:
- Manage day-to-day operations, improvement, and execution of the shops.
- Responsible for overall operations, events, strategy, and customer service in the shop.
- Follow health, safety, and sanitation guidelines with care.
- Prepare duty roster for staff.
- Provide inspired leadership for the organization.
- Provide practical support for employees, such as training, upselling, personal care, and paperwork.
- Make important policy, planning, and strategy decisions.
- Develop, implement, and review operational policies and procedures.
- Assist HR when necessary.
- Help promote a company culture that encourages top performance and high morale.
- Oversee budgeting, P&L, reporting, planning, and auditing with accountants.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Work with the board of directors to determine values and mission, and plan for short and long-term goals.
- Identify and address problems and opportunities for the company.
- Build alliances and partnerships with other organizations.
- Support worker communication with the management team.
**Requirements**:
- Bachelor’s degree in operations management or a related field.
- Experience in management, operations, and leadership.
- Understanding of general finance and budgeting, including profit and loss, P&L, balance sheet, and cash-flow management.
- Ability to build consensus and relationships among managers, partners, and employees.
- Excellent communication skills.
- Solid understanding of financial management.
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