Operation Manager
1 week ago
**Operation Manager**
**Tasks**:
- Direct and managing the activities of the operations staff within the company on duties like dispatching and tracking/monitoring of transportation vehicles.
- Monitor the general operations of staff of the transportation department to make sure that their operations are within the guidelines, safety measures, government orders, and administrative policies.
- Keep track of vehicle allocated to drivers, maintain income & expenses of each vehicle.
- Develop, maintain and adhere to disciplinary procedures, driver orientation program. Introduce a staff training program to ensure personnel are adequately trained for the tasks they are due to perform.
- Ensure the fleet conforms to all health and safety regulations to minimize any danger or accidents and the satisfaction of riders.
- Develop important indicators that measure and show the effectiveness of the company’s transportation operations
- Develop transportation policies across appropriate units within the firm
- Conduct necessary investigation(s) to determine the cause of problems like accidents (if any arises) and to set up safety measures to avoid recurrence of such issues
- Develop and implement plans that will lead to improvement in company profit
- Implement management recommendations, like proposed fees and change in movement schedule
- Maintain open dialogue with other units’ managers so as to organize activities that will enhance company’s general performance
- Take charge of investigations that look into customer complaints with regards to product delivery and other transportation-associated issues
- Make recommendation for the acquisition of new equipment or the replacement of old ones. Requirements:
- 4 years working experience in a similar role or capacity.
- Bachelor's degree in logistics, business management, engineering, or related field
- Must possess good communication skills and excellent decision-making ability
- Good leadership qualities
- Ability to work effectively as part of a team and also to lead a team
- Good time management abilities
- Good customer service skills
- Knowledge of the procedures and modes of transportation
**Salary**: QAR1.00 - QAR2.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
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