Operations Manager
5 months ago
We are looking for a Operations Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.
What’s On Your Plate?- Manage and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams.-
- Accountable for local NFV operational performance including both commercial & operational KPI's-
- Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation-
- Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities-
- Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives-
- Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights-
- Scope and deliver local initiatives to improve ops metrics quantified with data analysis-
- Drives the team to deliver consistent results & improvements across all NFV verticals-
- Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan-
- Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance-
- Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working-
- Leads by example and provides in depth training to team-
- Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency-
- Share best practices, successful initiatives with our markets to supportWhat Did We Order?- 3 plus years operational experience in Grocery operations or food/tech business-
- Strong operational experience, local expertise desirable-
- Direct Line management experience - Ability to build relationships, motivate peers and manage upwards-
- Ability to build relationships, motivate peers and manage upwards
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