Assistant Manager
2 weeks ago
**Job Summary**
**Key Responsibilities**
**Client Relationship Management**
- Act as the primary point of contact for key clients, ensuring their needs are met with high-quality service.
- Develop and maintain strong client relationships to enhance customer satisfaction and retention.
- Address and resolve client concerns promptly and professionally.
**Operational Oversight**
- Develop and implement operational strategies to improve service efficiency and reduce costs.
- Oversee route optimization, resource utilization, and waste collection/disposal schedules to maximize operational effectiveness.
- Supervise and coordinate work plans for field teams, ensuring compliance with project requirements and company standards.
- Monitor and report on project performance, identifying areas for improvement and implementing corrective actions where needed.
**Team Leadership**
- Organize, distribute, and supervise tasks among team members to ensure timely and efficient operations.
- Conduct regular performance assessments of team members and identify training needs to enhance skills and productivity.
- Foster a positive and collaborative work environment, motivating the team to achieve organizational goals.
**Reporting and Documentation**
- Prepare and submit weekly and monthly reports on operational metrics, incidents, and resource usage.
- Maintain accurate records of employee time sheets, material requests, and operational expenses.
- Ensure compliance with health, safety, and environmental regulations and report incidents promptly.
**Budget and Resource Management**
- Manage and control operational budgets, including petty cash, ensuring expenditures are within approved limits.
- Prepare material and equipment requests in advance and coordinate with procurement teams for timely availability.
**Requirements**:
**Education and Certifications**
- Bachelor's degree in operations management, Environmental Science, Business Administration, or a related field.
- Diploma or certifications in waste management, health & safety, or transport operations are an advantage.
**Experience**
- Minimum of 8-12 years of experience in waste management operations or a similar industry, with at least 3 years in a leadership role.
- Proven expertise in client management, route optimization, and resource planning.
**Skills**
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in route planning, scheduling, and operational reporting tools.
- Knowledge of health, safety, and environmental regulations in the waste management sector.
- Ability to work under pressure, manage multiple priorities, and meet deadlines.
**Other Requirements**
- Valid driving license for Qatar.
- Fluency in English and Arabic, Hindi.
**What We Offer**
- Competitive salary.
- Opportunities for career development.
- A collaborative and supportive work environment.
**APPLICANTS SHALL BE AVAILABLE IN QATAR WITH NOC AND READY TO JOIN IMMEDIATELY**
**Job Types**: Full-time, Permanent
Pay: Up to QAR9,000.00 per month
Application Question(s):
- How much your Salary Expectations?
- Are you Available to join immediately?
- Do you possess these qualifications and skills?
**Education**:
- Bachelor's (required)
**Experience**:
- assistant manager for waste management company: 7 years (required)
**Language**:
- Bilingual (Arabic and English) (required)
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