Digital Content Specialist

2 weeks ago

Doha, Qatar Qatar Airways Full time

**About the role**

**Other duties would include**
- Collaborate and provide support to the product development teams on projects by creating content for all online digital touchpoints including but not limited to the online booking flow, online check in, flight status, manage booking, profiles and all other transactional pages on the website.
- Quality assurance of content produced which includes proof-reading and checking written as well as other forms of content for clarity and to ensure compliance with brand communication guidelines.
- Create content for campaigns while personalizing the copy according to the channel & audience using the best practices and guidelines for each specific online channel which adhering to character limitations and ensuring the relevance of the content once used on visuals.
- Create an editorial calendar of content and campaign content to be developed each month.
- Collaborate with the Design team to develop innovative and creative campaigns and content ideas that are share-worthy and can be hosted on the website as well as promoted on a multitude of E -marketing channels.
- Create content for targeted experiences on the website to give customers a personalized experience.
- Create or review destination content hosted on the website to promote Qatar Airways' destinations worldwide. This will include content that is destination based as well as content that is generic to the type of destination (beaches/outdoor) or on a regional basis.
- Enhance the off-the-shelf campaign library by adding more content and copy that is themed around seasons/occasions/trends and customer interests to enhance the 'ready for use' library that is available to stations for a quick time to market.
- Create and maintain the FAQ database of questions and answers.
- Create documentation on the guidelines and the Do's and Don'ts for web content
- Perform other department duties related to his/her position as directed b the Head of the Department

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**About You**

We are looking for a passionate and experienced professional to join the Digital Enablement Team.
- Minimum qualification of bachelor’s degree or equivalent is essential.
- Bachelors Degree or Equivalent with Minimum 4 years of job-related experience
- Degree in Marketing, Communication, or Arts (English Language) is preferred.
- Professional qualifications in Advertising/Copywriting and Creative writing.
- Experience as a copywriter or writer creating content for various media, blogs, online sales channels or advertising agency.
- Proven track record (Portfolio) of producing high-quality content.
- Command of English language.
- Demonstrate a high level of communication skills.
- Demonstrated ability to stay current with technology trends.
- Must be team-oriented and able to work in a fast-paced environment.
- Ability to communicate and work towards delivering project deadlines.
- Demonstrate core understanding of the Ecommerce and digital environment and customer touchpoints is a must.
- Understanding of social media and considerations.
- Command of Classical Arabic is a plus.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to Apply

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