Operations Manager-supermarket

7 days ago


Doha, Qatar Integral Group Holding Full time

**Job description - Operations Manager - Supermarkets**

Hands-on operational controls of all outlets and ensure smooth operation of entire supermarket division, to achieve customer satisfaction and a good reputation in the local market. Take necessary corrective action to improve the operational performance.

Meet the retail financial objectives by estimating requirements, prepare strategic and annual forecast and budgets analyze variances, initiate corrective actions; establish and monitor financial controls; develop and implement strategies to increase sales; improve profits

Establish the retail outlet business plan by surveying the demand; conferring with people in the community; identify and evaluate competitors; prepare financial, marketing and sales projections and estimates.

Achieve the budgeted Sales Revenues and profitability by developing and implementing sales promotions and marketing programs.

Planning, coordinating, and mobilizing new Retail projects. Assist Business Head in identifying the new locations for retail / concepts for new projects

Prepare and submit weekly / monthly progress reports on Retail Operation

Carry out quarterly inventory and stock control, review and evaluate usage reports. Analyse variances and take corrective actions.

Accomplish human resources objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures

Labor cost control, staffing requirements plan, staff recruitment, staff allocation and staff control. Staff training and briefing to perform their duties in conformity with health and safety requirements and to get best performance and productivity. Take necessary disciplinary action as and when required to manage the staff efficiently to achieve the budgeted labor cost,

Achieve and maintain high standards of operational performance while maintaining the budgeted cost factors.

Maintain a safe, secure, and a healthy environment by establishing, following, and enforcing HSE standards and procedures by complying with the health and legal regulations,

Quality control and improve standards of the retail items and to take immediate corrective action as required for improving the standard and quality of the retail products

Coordinate with the HR Department to ensure all staff under retail operations on the regulations and work requirements

Coordinate with H.O personnel, Departmental Heads & concerned personnel for smooth and effective functioning of the Retail operations

Preparing policies and standard operating procedures. Implementing production, productivity, quality, and patron-service standards, determining, and implementing system improvements, taking necessary disciplinary action as and when required.

Carry out all internal and external written communication independently with managers, supervisors, staff & contractor and with our customers and clients.

Create a good teamwork by staff motivation and implementation of the performance-based staff incentives, promotions/ increments, and staff welfare program

Ensure that requirements related to Food Safety (ISO 22000:2018), Quality Management (9001:2015) and HSE (ISO 14001:2015 & ISO 45001:2018) are implemented and maintained within the department

All documents/records related to Food Safety & HSE (where applicable) shall be kept up to date

Food safety/HSE Policy and objectives (as applicable to the department) to be followed and updated.

**Job Types**: Full-time, Permanent

**Salary**: QAR13,000.00 - QAR14,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- NOC and Joining Period

**Education**:

- Bachelor's (preferred)

**Experience**:

- Supermarket & Hypermarket: 10 years (required)
- GCC: 8 years (preferred)

License/Certification:

- Qatar Driving License (preferred)



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