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Manager Rider Acquisition and Partnership

4 weeks ago

Doha, Qatar Delivery Hero Full time

About the opportunity

As our Rider Acquisition and Partnership Manager, you will be responsible for developing and growing strategic 3pl partnerships and scaling the fleet as per country needs while ensuring 100% legal compliance.

**What’s On Your Plate?**
- Scale up the fleet while ensuring 100% compliance
- Develop and implement best practices for rider acquisition via various acquisition & marketing channels.
- Achieving monthly hiring targets which align with the country supply plan
- Develop a strong community within the local rider management teams, to ensure the quality of standards, experience, and adherence to regional and local processes.
- Build, maintain and partially own strong relationships with all 3PL partners across the country.
- Develop the infrastructure, technology, and processes required for large-scale onboarding of riders.
- Create the right incentives and/or penalties for 3rd parties to achieve their hiring targets
- Be the voice of the 3rd party to Talabat: Listen to the challenges and find solutions within the internal team.

What you need to be successful

**What Did We Order?**
- You have successfully completed a Bachelor’s or Master’s degree.
- Preferably a minimum of 2+ years of work experience in high-growth start-ups, tech companies, or consulting.
- Proficient in Excel and acquires strong data management skills.
- You demonstrate ability to take initiatives. You thrive in an Agile Environment adaptable to new situations and embrace change
- Willingness to challenge the status quo when necessary
- Team player. We are looking for someone who fits into the team and talabat’s culture.
- Make it happen attitude, where results are ensured to be achieved regardless of all the obstacles
- Experience in contracting and compliance management of service providers
- Great at networking, relationship building, and developing winning partnerships
- Affinity with (labor) law and liaison with authorities is a plus
- Strong commitment to enforcing standards and compliance
- Can demonstrate leadership and authority with our partners
- Hands-on, enjoys fact-finding and going beyond theoretical frameworks
- Extremely organized and process-driven
- Can manage a heavy workload effectively by setting priorities and managing expectations well
- Excellent command of English and Arabic.

Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide