Senior Ta Operations Assistant

4 months ago


Doha, Qatar Qatar Airways Full time

About the Role

Responsible for supporting project implementation, maintenance and support all the Talent Acquisition Services ensuring quality services is provided to the end user. Allocated tasks based on business needs and workload distribution and expected to be able to perform any of the tasks with mínimal handover in order to ensure the highest level of flexibility for the operation.
- Responsible for user profile management, access control to ensure data security and data compliances are in line with company policies.
- Ensuring all the system incidents reported by users are tracked, addressed within stipulated SLAs and documented in timely manner.
- Supporting in creating reports, import and export data from system for any bulk data migration/ updates.
- Responding to user queries through all modes of communication channels.
- Identifying and documenting common system user issues and creating knowledge base to help users in resolving similar issues in the future.
- Keeping abreast of new developments in TA and HR Applications and systems to improve support capabilities.
- Perform other department duties related to his/her position as directed by the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.

**Qualifications**:
About You

We are looking for a a passionate and experienced professional to join the HR Talent Acquisition Operations Team.

Qualifications and Experience
- Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience
- Experience in a multi-cultural environment.

Preferred
- Experience in a large scale shared services, corporate environment or a high volume customer service environment.
- Middle East work experience.
- Experience managing own tasks, priorities and workload without heavy oversight.
- Degree in Computer Science / Information Systems related field preferred.

Essential
- Strong and confident communication skills in spoken and written English.
- Ability to pay attention to details in a fast paced environment.
- Team Player.
- Strong working knowledge of Microsoft Office, especially MS-Excel.
- Strong attention to detail and ability to follow SoP.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply


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