Performance Control Manager

2 weeks ago

Doha, Qatar Qatar Airways Full time

**About the role**

Responsible for providing operational and administrative support in Ground Services for Regional Manager Airport Services, to enable them to continue manage an increasing number of stations effectively. The Performance Control Manager plays a leadership role in ensuring that Ground Services operates in accordance with operational best practices, and in compliance with the organization's policies and procedures, government regulations and any partnership agreements.

Working collaboratively with the Ground Services Management team, Airport Managers and other departments (Human Resources, Finance, Procurement, IT, Group Safety & Security, Flight Operations, Cargo, Etc.). Performance Control Manager oversees the coordination of all operational support activities, facilitating a process of ongoing improvement in organizational support systems. The role develops the capability of the team, supporting various programmes, research and operational support departments to work in an integrated manner through strengthening coordination and developing appropriate operational policies, procedures and tools. (KPls/SPls) The role fosters a culture of accountability and ensures organizational resources are used in a cost-effective manner to maximize performance.

**Key accountabilities include**:

- Support the Regional manager and Relief Manager in planning new station start-ups.
- Support outstation ASM in resolving operational issues, on need basis including station visit.
- Monitor outstations on any irregular operations, incidents, accidents, etc. Including customer care.
- Extend support in all manners to outstations on need basis in close co-ordination with IOC.
- Support and/or seek with exceptional approvals for outstations after due diligence, evaluation of business impact, safety and security and concurrence of other stake holders, as relevant.
- Evaluate strategies in conjunction with RMAS affecting to station's flight summer/winter schedules.
- Uphold QR Group Values, demonstrate and encourage outstation team on adherence at all times.
- Scrutinise outstation vendor/supplier/local claims, invoices/bills, etc. as when assigned by RMAS.
- Support direct reports in the delivery of annual plans, providing direction through prioritizing and organizing actions and resources to achieve operational objectives, as well as providing technical input and advice.
- Provide oversight to ensure that operational activities are implemented in line with organizational standards and best practices, and in accordance with internal and external commitments.
- Ensure that Qatar Airways complies with all national guidelines and laws in each country, relevant to its operational work.
- Support the Manager Customer Delivery to ensure adherence by all Ground Services staff to Qatar Airways organizational policies and procedures, ensuring all staff are oriented and capacitated to uphold these, and that proper reporting and disciplinary procedures are followed when a breach occurs.
- Support the Regional Manager and Business Finance Officer in the overall financial management of the Ground Services Department.
- Support the RMAS to develop integrated action plans and budgets, ensuring effective and efficient planning and allocation of operational resources to fulfil organizational objectives.

**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**Qualifications**:
**About you**
- Relevant College or University qualification to min Bachelor's level
- Minimum 7 years of relevant airport/airline Operational management within QR, and a good working knowledge of operational support departments and systems (administration, HR, finance, information technology and procurement) and facilitating integrated working relationships among departments.
- Excellent communication skills with fluency in English language.
- Experience in developing and implementing departmental and organizational policies and procedures.
- Skilled in organizational management.
- Experience in annual planning and reporting in a range of formats.
- Project management skills and report and proposal writing and personnel management.
- Good experience in liaison with Ground Handlers, third party suppliers, Airport authorities and government ministries, local authorities, etc.
- Previous experience with negotiation and management of formal partnerships agreements and service contracts.
- Ability to actively identify and address issues with creativity and ef

  • Project Controls Manager

    2 weeks ago

    Doha, Qatar Parsons Full time

    **Minimum Clearance Required to Start**: Not Applicable/None Ready to take your engineering and management experience to the next level to work on complex construction problems that will have a huge impact on the local community? Parsons is now hiring a Project Control Manager who can lead a team of professionals overseeing every phase of mission critical...

  • Project Control Manager

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Bounty Hunter World Full time

    Overview:The Project Control Manager is responsible for the planning, scheduling, cost control, and overall project control activities to ensure successful project execution.This role involves overseeing project performance, identifying risks, and implementing corrective measures to maintain project timelines and budgets.The Project Control Manager will work...

  • Performance Manager

    3 weeks ago

    Doha, Qatar Linum Consult Full time

    The Role CLIENT Linum Consult’s client is a major consultancy operating in the Middle East. Due to continued growth, they are currently seeking a Performance Manager specialising in transport operations to join their team in Qatar. RESPONSIBILITIES - Leading the performance regime activities for the light rail networks, customer service centre, and bus...

  • Quality and Performance Manager

    12 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Drive organizational excellence by leading and developing policies and procedures.Main ObjectivesDevelop and implement policies to ensure compliance with regulatory standards.Direct performance improvement initiatives to achieve overall success.Lead Quality Management, Strategic Planning, Infection Prevention and Control, and Patient Relations, focusing on...

  • Procurement Performance Manager- Arabic

    6 days ago

    Doha, Qatar Metazyber Technologies Full time

    **Job Purpose Summary**: The incumbent will manage the calculation of procurement KPIs by analysing various system-generated reports and support functional requests for IT tools. This includes: (1) enabling procurement performance monitoring, and (2) centralizing KPIs, consolidating qualitative feedback from teams and sharing the appropriate tools & reports...

  • Project Controls Manager

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Client of Brunel Full time

    Job DescriptionThe Project Controls Manager will lead the implementation of planning, review, control, start-up execution and closeout processes. This individual will engage and drive project controls process improvement activities.Key Responsibilities:Liaise with project teams to manage the business planning and prioritization process.Manage contracts...

  • Manager, Plan to Perform

    2 weeks ago

    Doha, Qatar Ooredoo Group of Companies Full time

    Role Overview Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates. The Group's ESS transformation programme must therefore ensure the successful...

  • Manager, Plan to Perform

    3 weeks ago

    Doha, Qatar Ooredoo Group of Companies Full time

    Background Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates. The Group’s ESS transformation programme must therefore ensure the successful...

  • Control Systems Manager

    12 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Expats Direct Limited Full time

    About the Role:As a Control Systems Manager, you will play a pivotal role in shaping the future of industrial control systems at Expats Direct Limited. Your mission is to spearhead the planning, development, and maintenance of control systems that keep our plant facilities running smoothly.Main Responsibilities:System Design and Development: Oversee the...

  • Performance Manager

    6 days ago

    Doha, Qatar Qatar Airways Full time

    In this role, you will be responsible for developing and managing a team of cabin crew to meet and exceed company set standards. In addition, you will work closely with the training and inflight teams to identify opportunities, create and implement strategies and be responsible for coaching and developing individual team members to improve their...

  • Performance Management Specialist

    2 weeks ago

    Doha, Qatar International Medical Company Full time

    **Job Overview**: The Performance Management Specialist is responsible for overseeing the performance evaluation process, ensuring alignment with organizational goals, and supporting employee development. This role involves managing performance reviews, providing coaching, and analyzing performance data to drive continuous improvement. **Key...

  • Project Control Manager

    1 week ago

    Doha, Qatar Technip Energies Full time

    **Company Summary** Technip Energies is a global oil and gas leader, specialized in subsea, onshore, offshore, and surface technologies. Our mission: to enhance the performance of the world’s energy industry. How we do it: by constantly challenging conventions and investing in our 15000+ employees, across 34 countries. At Technip Energies, we aim to offer...

  • Performance Management Officer

    3 weeks ago

    Doha, Qatar International Medical Company Full time

    Excellent industry awareness and understanding of the performance management evaluation needs of the organization. - In-depth knowledge of performance management concepts, theories, related practices and tools with substantial experience of incorporating these into business-focused solutions, including workable implementation plans e.g., design of...

  • Document Controller

    2 weeks ago

    Doha, Qatar DGC Full time

    Ø Managing parts of construction projects. Ø Collect and maintain files of the latest revision level documentation necessary to define product configuration and control manufacturing processes. Ø Timely distribution of latest revision level documentation to all appropriate users and ensure that obsolete documentation is removed from distribution. Ø...

  • Document Controller

    2 weeks ago

    Doha, Qatar DGC Full time

    Ø Managing parts of construction projects. Ø Collect and maintain files of the latest revision level documentation necessary to define product configuration and control manufacturing processes. Ø Timely distribution of latest revision level documentation to all appropriate users and ensure that obsolete documentation is removed from distribution. Ø...

  • Document Controller

    2 weeks ago

    Doha, Qatar DGC Full time

    Ø Managing parts of construction projects. Ø Collect and maintain files of the latest revision level documentation necessary to define product configuration and control manufacturing processes. Ø Timely distribution of latest revision level documentation to all appropriate users and ensure that obsolete documentation is removed from distribution. Ø...

  • Quality and Performance Coordinator

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar International SOS Government Medical Services Full time

    As a Quality and Performance Coordinator at International SOS Government Medical Services, you will play a crucial role in developing and implementing strategies focused on quality improvement goals. Working under the direction of project managers, you will assist with the management of quality measures, ensuring compliance with regulatory requirements and...

  • Performance and Compliance Manager

    1 week ago

    Doha, Qatar PROZ TECHNOLOGIES Full time

    Role Overview: As a Performance and Compliance Manager, you will play a crucial role in ensuring that our organization meets all regulatory requirements while optimizing performance across all operations. This position offers a unique opportunity to drive compliance initiatives and enhance operational efficiency. Key Responsibilities: Develop and implement...

  • Performance Management Analyst

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Other operational duties would include: - Understand the business priorities, requirements and outcomes concerning performance and talent management activities from HR and business stakeholders to support the ongoing performance and talent activities - Support in gathering requirements from business units and translating the requirements...

  • Manager Centralised Load Control

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role: Overall responsibility for the development of strategies and concepts associated with the Centralised Load Control (Doha Hub and Outstation). To deliver a consistently high standard of operations in line with respective Customer Airline Standard, Ground Handling Agreements and Service Level Agreements. Continuously seek productivity...