Associate People Operations

1 week ago


Doha, Qatar Talabat Full time

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

**Role Summary**
Responsible for all administration work and tasks in the HR department

**What’s On Your Plate?**:

- Provide support to employees by addressing employee issues, queries and grievances.
- Assist in implementing employee engagement initiatives
- Maintain employees’ record.
- Maintain employees’ biometric data by registering employee code, name and department, and scanning the finger for new joiners and deleting resigned employees.
- Maintain and update the record of leave balance, vacation and absenteeism.
- Handle couriers by dispatching and receiving the packet.
- Provide support in arranging business trips.
- Purchase and monitor the inventory of general office supplies and consumables for adequate stock.
- Administer and process petty cash transactions for all purchases.
- Assist in general administration HR tasks as per need.
- Work as directed by Corporate HR
- Communicate all employee issues or any other issues to Corporate HR
- Administer HR-related documentation, such as contracts of employment and personal documents.
- Ensure the relevant HR database is up to date, accurate and complies with documents.
- Track terminated/resigned employee’s residency and EOS payments.
- Assist in onboarding process
- Initiate, monitor and track probation period review of new joiners and their paperwork.
- Design and coordinate the employee engagement activities as per the event planned.
- IT Support
- Track ISPs services
- Keeping track of resigned employees’ insurance and social security cancellations.
- Handle all social security matters

**What Did We Order?**:

- Bachelor’s Degree within HR or any other related field
- 1-2 year(s) of full time professional experience in time office management, general HR and administration
- Knowledge of different job roles, industries and employers
- Organizing Skills
- Ability to form and maintain good relationships with employees
- Ability to create and maintain daily, weekly, monthly follow-ups and Schedules
- Fluent in both languages Arabic and English
- Communication skills (Written and Verbal)
- Excel Skills



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