Bookstore and Retail Services Assistant

7 months ago

Doha, Qatar Georgetown University in Qatar Full time

Georgetown University in Qatar (GU-Q) is dedicated to fulfilling Georgetown University’s mission of promoting intellectual, ethical and spiritual understanding through serious and sustained discourse among people of different faiths, cultures, and beliefs. Embodying this spirit of the University, Georgetown’s Qatar campus undertakes education, research, and service in order to advance knowledge and provide students and the community with a holistic educational experience that produces global citizens committed to the service of humankind. We demonstrate the values of Georgetown University; seek to build upon the world-class reputation of the Edmund A. Walsh School of Foreign Service; and work with our partner, Qatar Foundation, in its endeavors to achieve the Qatar National Vision 2030.

**Requirements**:
GU-Q is seeking a Bookstore and Retail Services Assistant that supports the bookstore operations, handles sales, inventory, and student employees supervision. Responsibilities include managing transactions, restocking, coordinating textbook orders, and designing promotional items.
- **Salary will be commensurate with experience**_

**Key Accountabilities**
- Contribute to all activities of the bookstore operations.
- Hire, train, supervise and mentor student employees at the bookstore.
- Assist in maintaining relationships with the Georgetown University DC campus bookstore and their mail services.
- Design and procure GU-Q branded promotional items and custom branded merchandise for the university departments and customers.

**Key activities**
- Accurately handle and process daily sales, cash and card transactions, deposits and daily reporting.
- Accurately maintain stock levels and assist in processing new orders for merchandise.
- Assist in managing inventory, inventory audits.
- Assist in textbook ordering by coordinating with faculty, Academic Affairs, DC campus bookstore and regional publishers each semester.
- Assist with textbook distribution for students in fall, spring, and summer semesters.
- Anticipate customer requirements by directly handling inventory and fostering strong relationships, enabling proactive planning and execution of customer-related needs.
- Research, source, and negotiate orders with vendors, adhering to ethics and compliance guidelines in purchasing and in hiring suppliers.
- Perform activities such as receiving, pricing, shelving merchandise to ensure accuracy within the department.
- Work with communications department to design and source unique GU-Q branded merchandise and promotional items for all university departments from local and international vendors.
- Assist with conceptualizing, designing and building creative and visually appealing window displays to promote GU-Q, faculty achievements and publications, student programs and the GU-Q brand to external and internal audiences.
- Assist with developing content to promote the Bookstore and GU-Q brand.
- Generate and analyze sales reports & inventory valuation to determine appropriate inventory level on a monthly basis.
- Manage customer and vendor expectations, problem-solve, and provide alternative solutions without compromising service levels.
- Assist with book launches and other events that take place in the bookstore.
- Other similar duties, as required.

**Requirements**:

- Bachelor’s degree, or an equivalent combination of educational qualifications and relevant work experience.
- 2+ years of work experience in retail services, preferably at a campus bookstore.
- Experience in graphic design and tools such as Adobe InDesign, Photoshop, Illustrator, Canva.
- Experience in using Point of Sale; preferably Sage Evolution.
- Strong written and verbal communication skills.
- Ability to demonstrate strong attention to detail and financial accuracy.
- Positive attitude and desire to be in a customer service-oriented environment.
- Ability to recommend relevant materials for the area of study or research.
- Financial acumen to identify cost-saving opportunities.
- Capability to draft proposals for new projects or services developed by the bookstore.
- Familiarity with international and multicultural environments is preferred.
- Knowledge of Georgetown University's mission, values, and programs is preferred.
- Ability to work flexible hours, evenings, and weekends during events that require bookstore presence.

**Submission Guidelines**:
Please note that in order to be considered an applicant for any position at Georgetown University in Qatar, you must submit a resume/CV for each position of interest. Documents are not kept on file for future positions.

**Need Assistance**:
**EEO Statement**:
**Benefits**:
**Salary**: From QAR1.00 per year

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