Expert Client Advisor Watches

2 weeks ago

Doha, Qatar Louis Vuitton Malletier Full time

Louis Vuitton is seeking for client focused professionals accros the Middle East zone with an expertise in Watches & Jewelry. We specifically seek management experience with a proven track record of cultivating and growing successful client relationships and business within the luxury retail segment.

With a focused and entrepreneurial mindset, you will be accountable for developing and driving the Watches & Jewelry product category, expertly identifying desired products for our clients based on their individual profiles and market trends in addition to driving business results.

**Be an Exceptional Client Advisor**
- Achieve individual and team objectives and be accountable for the sales results of your category
- Welcome every Client and enhance their experience, setting the example of the best Client experience
- Closely follow existing Clients, proactively recruit new Clients, leveraging the different clienteling tools to engage and build long term Client relationship; manage a wide portfolio of potential Clients
- Provide expertise and comprehensive advice on your product category to Clients (whether style related or technical), supporting team members when they have Clients requiring more detailed information.
- Be a strong style advisor for your Client (e.g. fashion conscious) assess the Client’s style and match with product recommendations
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Develop the highest Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
- Follow the company’s policies and procedures

**Promote and Show Ownership for the Category**
- Be the ambassador and role model for your category, demonstrating an active genuine passion and strong enthusiasm
- Master a deep knowledge of your product category and be able to deal with the most demanding Client situations
- Demonstrate leadership in terms of clienteling: know and develop Clients for the category with a focus on local Clients
- Nurture a thorough knowledge of the competition
- Act as a proactive force for the Team Manager in developing the business and be a key contributor for sales
- Interact with the Visual Merchandiser to make sure your category is well displayed

**Support the Store Team on the Category**
- Be a partner to the Team Manager in charge of your category; provide them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities ) which will then feed the Country Merchandising team
- Be a point of reference on your category in store, sharing passion for the product and inspiring others
- Be a partner to the Field Coach Trainer to develop selling skills and product knowledge in the store

**Profile**:
An Expert Client Advisor is a true ambassador of the Brand. Thanks to your excellent communication skills, you will be a sales leader in the Watches & Jewelry category, while also selling across the brand.

By leveraging your advanced sales skills to successfully drive the business and build team confidence in the category, you will be the voice of the W&J category for Clients and the team in the store. By cultivating and developing trusted relationships with existing and new clients, you will guide them to discover the brand, consequently enhancing loyalty to Louis Vuitton and achieving individual and team goals.

**Additional information**:
**Position is based in Doha.**

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment_._

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