Call Center Intern
2 weeks ago
**We are looking to hire a qualified Call Center Agent to join our dynamic team.**
**Job Description**:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
**Job Types**: Full-time, Internship
**Salary**: QAR1,000.00 per month
**Education**:
- High school or equivalent (required)
**Language**:
- Arabic (required)
- English (required)
-
Call Center Supervisor
7 months ago
Doha, Qatar Ajwan Group Full time**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...
-
Call Center Manager
7 months ago
Doha, Qatar Ajwan Group Full time**Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...
-
Call Center Customer Service Provider
23 hours ago
Doha, Qatar Elite Medical Center Full timeMale Call Center/Customer Service Provider for a VIP Medical Center in Doha Must have experience in a call center Must have excellent customer service skills Must be proactive with sales and customer service MUST speak Arabic and English Preferred Arabic Nationality What's app ONLY 30771895 NO CALLS **Job Types**: Full-time, Permanent,...
-
Call Center Agent
5 months ago
Doha, Qatar Iyanli Full timeWe are looking for an enthusiastic Call Center Agent to handle customer inquiries and provide support over the phone. The Call Center Agent will answer questions, resolve issues, and ensure customer satisfaction. **Responsibilities**: - Handle inbound and outbound calls professionally. - Respond to customer inquiries and provide accurate information. -...
-
Call Center Supervisor
9 months ago
Doha, Qatar Ajwan Group Full time**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...
-
Call Center Executive
23 hours ago
Doha, Qatar Tadmur Holding WLL Full timeAttending calls from customers/ Tenants professionally and responding to inquiries and complaints. - Receiving calls and registering service request. - Handling and resolving customer complaints. - Monitoring open jobs and updating clients regarding open jobs. - Assisting and guiding technicians regarding their assigned schedule for the day. - Identifying,...
-
Call Center Agent
1 week ago
Doha, Qatar B Holding Full timeHiring Call Center Agent - experience in electronics field is a benefit - experience as a Call Center Agent min 3 years - ability to work with multiple tasks - transferable (with NOC) - valid QID - available in Qatar **Job Type**: Contract **Experience**: - call center agent: 3 years (required)
-
Call Center Agent
4 days ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...
-
Call Center Manager
2 days ago
Doha, Qatar ECCO Gulf Full timeWe are looking for Call Center Managers with following requirements: - Must have at least 1 year of experience handling projects. - Must have at least 1 year of experience working as a Call Center Manager. - Must be able to communicate in fluent English and Arabic. - Must have valid Qatar ID. - Must be able to join immediately. **Experience**: - Project...
-
Call Center Agent
1 week ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...
-
Call Center Supervisor
7 months ago
Doha, Qatar Healthcare Services Group Full time**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...
-
Call Center Supervisor
7 months ago
Doha, Qatar Healthcare Services Group Full time**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...
-
Call Center Agent
7 days ago
Doha, Qatar Vistas Global Full timeWe are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...
-
Call Center Representative
3 days ago
Doha, Qatar Vistas Global Full timeWe are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...
-
Call Center Agent
1 week ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** - Management and resolve customer complaints - Sell products and place customer orders in the computer system - Identify and escalate issues to supervisors - Provide product and service information to customers - Research required information using available resources -...
-
Call Center Agent
1 week ago
Doha, Qatar Al Ghattas Services Full timeSalary offered is QAR 2,500 and free accommodation, food and transport from and to the workplace, or a full package of QAR 4,500 - Job involves working in different shifts. - For both Males and Females **Skills Requirements**: - Previous experience in a call center is preffered - Intermediate command of English language and any extra language ( Arabic,...
-
Call Center Agent
1 week ago
Doha, Qatar Vistas Global Full time**We are looking to hire qualified Call Center Agents in our dynamic team.** - Management and resolve customer complaints. - Sell products and place customer orders in the computer system - Identify and escalate issues to supervisors. - Provide product and service information to customers. - Research required information using available resources. -...
-
Call Center Representative
1 week ago
Doha, Qatar Al Baladi Group Full time**Call Center Representative Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with...
-
Call Center Agent
7 months ago
Doha, Qatar Softje Full time**Job Overview**: **Responsibilities**: - Handle inbound and outbound customer calls in a professional manner. - Resolve customer inquiries, complaints, and issues promptly. - Provide accurate information about products and services. - Document customer interactions and maintain detailed records. - Escalate complex issues to the appropriate department or...
-
Call Center Agent
1 week ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...