Assistant Reservations

3 days ago


Doha, Qatar Souq Al Baladi Group Full time

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
**Revenue Management**
- Participate actively in the budget process for the top line room revenue numbers and work together with Sales and Marketing Manager on the pricing and contracting strategy.
- Drive market share and revenue performance through proper pricing, inventory controls and mix management.
- Ensure a consistent hotel pricing/yield strategy across all segments and channels.
- Develop overall pricing strategy to include all market segments and distribution channels.
- Effectively manage inventory and pricing strategy on all distribution channels including Brand Website, 3rd Party Sites (OTAs), Global Distribution Systems (GDS) and Call Reservations, etc.
- Monitor competitive pricing and understand impact of relative pricing decisions on property performance actively.
- Consult with the Sales Manager on rate/inventory suitability of all potential group business and oversee the management of group block activity.
- Identify and analyse peak days and shoulder days talking into consideration past performance as well as new industry trends actively.
- Complete understanding and effective execution of revenue management tools where applicable.
- Ensure best rate guarantee compliance and maintain rate parity agreements with third party partners.
- Produce accurate forecast on weekly and monthly basis.
- Identify soft spot/need periods and collaborate proactively with Sales and Marketing.
- Perform any other duties that may be assigned from time to time.

**Reservations**
- Manage the reservations process and operations to deliver excellent guest experience and meet the financial targets for the Hotel.
- Ensure the communication and dissemination of information to the various operations and support departments is timely, accurate and well-orchestrated.
- Work closely with both Sales and Marketing Manager, developing and implementing sound pricing strategies to achieve revenue target.
- Build platforms of communication between Front Office and Reservations with the objective of better information sharing and improving the arrival experience.
- Enforce pre-check and check control procedures.
- Promote internal sales and upselling all facilities.
- Ensure all related systems are correctly configured, validated and working to full capacity.
- Be responsible for practices to reach optimal profitability and occupancy of rooms
- Drive and create excellent guest experience through their booking experience.
- Perform any other duties and responsibilities that may be assigned.

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)


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