Reservation Supervisor

2 weeks ago


Doha, Qatar The Royal Riviera Hotel Full time

**Job Purpose**:
**Responsibilities**:

- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
- Any nationality with five star hotel experience.
- Gulf Experience would be an advantage
- Minimum Three (3) years’ experience as Reservation Agent in a Full Service Hotel.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Doha: Reliably commute or willing to relocate with an employer-provided relocation package (required)



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