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Ticket Reservation Agent
3 weeks ago
We are looking for a Ticket Reservation Agent who will be responsible for promoting and booking travel arrangements for clients (individuals or businesses). You will be required to interact with our clients and guide them towards picking the best holiday package to suit all their requirements. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
**Responsibilities**:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
**Requirements**:
- Minimum 2 years of work experience in the same Domain**.**:
- Associate or bachelor’s degree in hospitality, Travel and Tourism,or similar field
- Great sales and marketing ability.
- Superior knowledge of tourism-industry trends.
- Excellent knowledge of travel software.
- The ability to speak multiple languages is a plus.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
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