Dispatch Supervisor

1 week ago


Doha, Qatar Calo Full time

**About **Calo**

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

**Role overview**

**Main Responsibilities**
- Supervise the portioning and dispatch team during portioning, shopping, and bagging
- Make sure teams and team leaders are following the company's guidelines, standards, and procedures
- Making sure all portioning teams are following guidelines accurately and upon given specifications
- Make sure stocks are available for the day
- Make sure components are adequate to use and upon standards
- Matching measuring cups with quantities required by scaling each component prior portioning of the meal
- Making sure all meals are following the correct procedures (stickers in place, lids well closed, and containers neat and in well condition, etc)
- Processing and monitoring all printables needed for the day (Stickers, Meal Labels, Invoices, trackers, etc..)
- Prepare amendments list for each shift (meal change, cancellations, special requests)
- Making sure employees are following hygiene standards and policies.
- Assuring cleanliness of all sections
- Making sure work related processes are upon standards and procedures
- Making sure all meals required for the delivery shift are available and segregated according to each driver’s orders
- Handling and supervising meals assigned to drivers accordingly and recording time and temperatures
- Checking and logging chillers temperature
- Updating checklists and trackers assigned by management

**Qualifications & Requirements**
- Must have a minimum of 2 years of experience in supervisory role
- Must be a proficient communicator in English
- Maintain a positive and professional approach with coworkers
- Ability in dividing responsibilities and monitoring progress
- Outstanding communication and leadership skills
- Experience in large fast food chains is highly desirable
- Ability to arrange and organize employees’ shifts is a plus
- Food safety certification with managerial experience is a major advantage
- Able to communicate in multiple languages is a plus
- Must be currently present in Qatar
- Working knowledge of Office softwares such as Excel

**Personality**
- Strong communicator
- Pleasant personality and able to lead with empathy and patience.

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