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K2 Production Support

2 months ago

Doha, Qatar Al Adyat consultancy Full time

We are looking a person who is working on Share point K2 tool. Who is into development or into Support role. And also ready to work into K2 production support role.
- Incident management
- Technical Support
- Monitor the process/jobs and work with different Infrastructure teams to resolve. Perform Daily Health check. UAT/Prod release support.
- Excellent communication with business and vendors.
- Flexible to provide support in India and UK hours
- Problem management & Change management
- Continuous ImprovementsThis demanding role would perfectly suit a dynamic individual looking to work in a fast-paced environment to ensure the smooth running of business-critical systems.

**Requirements**:
Technical Skills

Essential Skills:

- 2+ years of overall IT experience.
- K2 Workflow with production Support experience.
- .NET and SQL Server with production support experience.
- HTML, CSS, JavaScript, JQuery experience.
- Well versed with ITIL support processes
- Sound experience in Production support work.
- Experience in understudying the existing code and write technical specifications.
- Person should be open to work in UK shift and on-call support.
- Sound analytical & debugging skills.
- Excellent written and verbal communication skills.
- Can work as part of the small team with independent role.
- Proven ability to work well under pressure and in a team environment.
- Appreciate the business principles involved in the project.

**Additional Information**

Pay: QAR10,000.00 - QAR12,000.00 per month

Application Question(s):

- Do you have a Bachelor’s degree in computer science or Information Technology?

**Experience**:

- K2 Production Support: 1 year (preferred)

**Language**:

- Arabic (preferred)
- English (preferred)

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