Ts Controller

3 weeks ago

Doha, Qatar Qatar Airways Full time

**About Your Job**:
In this role, you will be managing the day-to-day operation and administration of unified collaboration platform. You will be technically responsible for management of collaboration systems for the Qatar Airways Group. The collaboration platform includes Exchange, Microsoft Skype for Business On-Prem, Microsoft Teams in a hybrid environment, Viva Engage and Cisco WebEx.

**Responsibilities**:

- Implementation and administration of unified collaboration platforms such as Microsoft Exchange, Microsoft Teams, SharePoint Online, OneDrive, Power Platform and Microsoft 365 stack in native and hybrid environment
- 24x7 based L2/L3 Technical & functional support to unified collaboration technology and its related systems, including incident handling, request management, customer queries and problem management.
- Maintain a highly secure system through proper system configuration and monitoring.
- Ensuring the operational health of the On-Prem and Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability
- Automation of various tasks for the better management and availability of the systems
- Ensure to maintain data protection, Disaster Recovery procedures, and its up-to-date documentation.
- Perform Capacity Management with continuous monitoring to plan Hardware and Software upgrades.
- Life Cycle management of the system, including timely hardware and software upgrade and replacement.
- Maintaining technical documentation for Unified Communication Systems including SOP, Administration and configuration documents.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**About You**:
You must hold a Bachelor's Degree or Diploma in Computer Sciences or equivalent qualification with minimum 10 years of IT experience with at least recent 7 years of hands-on experience with Microsoft Exchange, Microsoft Teams and SharePoint and Power Platform in native and hybrid environment. We are looking for a mature and self-motivated professional with good communication skills, problem-solving skills and ready to work 24x7 in a fast-paced dynamic environment.

**Knowledge and skills (Technical)**:

- Strong knowledge and hands-on work experience in Exchange, Microsoft Teams, SharePoint Online, OneDrive, Power Platform and Microsoft 365 stack in native and hybrid environment
- Should have experience in administrating Exchange, SharePoint Online, Microsoft Teams, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and with other Microsoft apps, third-party apps, and custom apps
- Strong knowledge and experience in Active Directory, Azure Active Directory, PowerShell and MS Graph API
- Experience in the design, migrate and management of the solutions based on Microsoft 365 stack including Teams, SharePoint, Viva Suite, and etc.
- Knowledge on Power Platform services like Power Automate, Power BI and Power Apps. Experience in Power BI administration, Premium capacity, Data connections, Gateways, Power Platform Environment management
- Strong understanding of Microsoft Core Infrastructure like Microsoft Active Directory 2016/2019, Azure Active Directory, Active Directory Federation Systems (ADFS) and Group Policy, Microsoft 365 Groups, Certificates Management and network concepts including TCP/IP sub netting, voice policies, routing, SMTP, DNS, DHCP, load balancers, etc.
- Knowledge on configuration and implementation of monitoring solutions like Microsoft SCOM.
- Strong experience in OS and Virtualization technologies is desirable.
- Strong knowledge on ITIL processes like Incident, Problem, Change, Service Continuity Management and documentation
- Strong analytical and creative problem-solving skills.
- Strong troubleshooting skills
- Knowledge of IT documentation

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly globa

  • Ts Controller

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Technology Services (TS) Controller Server OperationsDomain Expertise: LinuxAbout Your Job:The Controller shall be performing a Technical lead role in Server Operations domain - Supporting 24*7 worldwide business operations, primarily for Linux Server Operating System and Virtualisation technologies.Key Responsibilities Include: Strong experience in...

  • Ts Controller

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About Your Job**: In this role, you will be part of End User Services (EUS) team and will be responsible primarily for web domain management. You will be the lead point of contact for online brand enforcement management. The TS Controller will also ensure seamless delivery of IT services by providing an effective and efficient solutions. In this role, you...

  • Ts Controller

    4 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About Your Job**: In this role, you will be part of IT Service Support Team that provides remote support to Doha and Outstation users. You will be primary escalation contact for the team. You will ensure that all Incidents are responded efficiently in timely manner within defined SLAs. You will ensure that all processes followed by the team are thoroughly...

  • Ts Controller

    4 weeks ago

    Doha, Qatar Qatar Airways Full time

    Technology Services (TS) Controller Server Operations Domain Expertise: Linux About Your Job: The Controller shall be performing a Technical lead role in Server Operations domain - Supporting 24*7 worldwide business operations, primarily for Linux Server Operating System and Virtualisation technologies. Key Responsibilities Include: - Strong experience...

  • TS Controller

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About Hamad International Airport:Hamad International Airport is a major player in the aviation industry, recognized as the top airport worldwide by Skytrax in 2024. With continuous passenger growth, facilitated by recent expansion projects, the airport is set to drive significant business development in the coming years.About the role:This position is a key...

  • Ts Controller

    4 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The Technology Service Controller shall be responsible for analysis, design, implementation, administration, security, maintenance and support of various End User Technologies deployed in Qatar Airways group. Windows OS imaging & customization, L3 expert support; Design, Support & Administration of Software Centre Configuration Manager,...

  • Ts Controller

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About your Job**: **Responsibilities**: - Develop, implement and maintain voice/telecom solutions in a high-availability environment. - Work with telecom and solution providers for integration of services, testing, and production rollout. - Design, develop, and implement automated solutions leveraging existing and future technologies for disaster...

  • Ts Controller

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About your Job:Responsibilities: Develop, implement and maintain voice/telecom solutions in a highavailability environment. Work with telecom and solution providers for integration of services, testing, and production rollout. Design, develop, and implement automated solutions leveraging existing and future technologies for disaster recovery, backup,...

  • Rp Ts Qc Superintendent

    1 month ago

    Doha, Qatar Orion Full time

    Job description We have a current opportunity for a Ruya Batch 1 RP TS QC Superintendent on a contract basis. The position will be based in Doha. For further information about this position please apply. Activities - To promote & comply with applicable safety instructions and other COMPANY HSE procedures in all activities. - To carry out work in compliance...

  • Ts Controller

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About Hamad International Airport**: Hamad International Airport enjoys a dominant position in the aviation industry. It has been voted the best airport in the world by Skytrax in 2024. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth...

  • Ts Controller

    4 weeks ago

    Doha, Qatar Qatar Airways Full time

    **Roles and Responsibilities** - Develop and maintain observability strategies, including the selection and configuration of observability tools and platforms. - Create dashboards, alerts, and reports to provide real-time and historical insights into system behavior. - Support real-time log collection and aggregation to efficiently handle errors and problem...

  • Ts Controller

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About your Job**: **Key accountabilities include**: - Cloud Networking (Azure and Google) design, validation and implementation. - Azure Networking solution implementations, VNET, NSG, Hub and Spoke, Express route VPN’s and UDR. - Ability to perform advanced level of troubleshooting on issues related to on-prem and Cloud Networking infrastructure. -...

  • TS Controller

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About Your Job:You will be responsible to organize all Database Systems Administration activities for QR systems on a regular basis to ensure they are up to date. You will also be responsible for supporting the line management in the IT Strategy development, its implementation and compatibility with operational and business objectives and also assist in the...

  • Ts Controller

    1 week ago

    Doha, Qatar Qatar Airways Full time

    About Your Job: You will be responsible to organize all Database Systems Administration activities for QR systems on a regular basis to ensure they are up to date. You will also be responsible for supporting the line management in the IT Strategy development, its implementation and compatibility with operational and business objectives and also assist in the...

  • Ts Controller

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **Responsibilities**: - Plan, Design, build with the focus of time delivery and management of the Linux servers for the Qatar Airways Group. - Supporting large enterprise deployments of RHEL 7/8 in a mission critical environment with the focus of professional and efficient system administration. - Proactively monitor, plan and work on life cycle management...

  • Ts Controller

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleQatar Airways is looking for an experienced Cloud Automation Engineer with a strong background in DevOps to join our team. As a Cloud Automation Engineer, you will be working closely with software development and IT operations teams to ensure that the software and infrastructure are aligned to support business goals. Your expertise in cloud...

  • Ts Controller

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Roles and Responsibilities Develop and maintain observability strategies, including the selection and configuration of observability tools and platforms. Create dashboards, alerts, and reports to provide realtime and historical insights into system behavior. Support realtime log collection and aggregation to efficiently handle errors and problem areas....

  • TS Controller

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About Your Job:You will be responsible to organize all Database Systems Administration activities for QR systems on a regular basis to ensure they are up to date. You will also be responsible for supporting the line management in the IT Strategy development, its implementation and compatibility with operational and business objectives and also assist in the...

  • Ts Controller

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About Your Job:You will be responsible to organize all Database Systems Administration activities for QR systems on a regular basis to ensure they are up to date. You will also be responsible for supporting the line management in the IT Strategy development, its implementation and compatibility with operational and business objectives and also assist in the...

  • RP TS QC Superintendent

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Orion Group Full time

    We have a current opportunity for a Ruya Batch 1 RP TS QC Superintendent on a contract basis. The position will be based in Doha. For further information about this position please apply.ActivitiesTo promote & comply with applicable safety instructions and other COMPANY HSE procedures in all activities.To carry out work in compliance with COMPANY values and...