Ts Controller
7 months ago
**About Your Job**:
In this role, you will be managing the day-to-day operation and administration of unified collaboration platform. You will be technically responsible for management of collaboration systems for the Qatar Airways Group. The collaboration platform includes Exchange, Microsoft Skype for Business On-Prem, Microsoft Teams in a hybrid environment, Viva Engage and Cisco WebEx.
**Responsibilities**:
- Implementation and administration of unified collaboration platforms such as Microsoft Exchange, Microsoft Teams, SharePoint Online, OneDrive, Power Platform and Microsoft 365 stack in native and hybrid environment
- 24x7 based L2/L3 Technical & functional support to unified collaboration technology and its related systems, including incident handling, request management, customer queries and problem management.
- Maintain a highly secure system through proper system configuration and monitoring.
- Ensuring the operational health of the On-Prem and Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability
- Automation of various tasks for the better management and availability of the systems
- Ensure to maintain data protection, Disaster Recovery procedures, and its up-to-date documentation.
- Perform Capacity Management with continuous monitoring to plan Hardware and Software upgrades.
- Life Cycle management of the system, including timely hardware and software upgrade and replacement.
- Maintaining technical documentation for Unified Communication Systems including SOP, Administration and configuration documents.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
**About You**:
You must hold a Bachelor's Degree or Diploma in Computer Sciences or equivalent qualification with minimum 10 years of IT experience with at least recent 7 years of hands-on experience with Microsoft Exchange, Microsoft Teams and SharePoint and Power Platform in native and hybrid environment. We are looking for a mature and self-motivated professional with good communication skills, problem-solving skills and ready to work 24x7 in a fast-paced dynamic environment.
**Knowledge and skills (Technical)**:
- Strong knowledge and hands-on work experience in Exchange, Microsoft Teams, SharePoint Online, OneDrive, Power Platform and Microsoft 365 stack in native and hybrid environment
- Should have experience in administrating Exchange, SharePoint Online, Microsoft Teams, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and with other Microsoft apps, third-party apps, and custom apps
- Strong knowledge and experience in Active Directory, Azure Active Directory, PowerShell and MS Graph API
- Experience in the design, migrate and management of the solutions based on Microsoft 365 stack including Teams, SharePoint, Viva Suite, and etc.
- Knowledge on Power Platform services like Power Automate, Power BI and Power Apps. Experience in Power BI administration, Premium capacity, Data connections, Gateways, Power Platform Environment management
- Strong understanding of Microsoft Core Infrastructure like Microsoft Active Directory 2016/2019, Azure Active Directory, Active Directory Federation Systems (ADFS) and Group Policy, Microsoft 365 Groups, Certificates Management and network concepts including TCP/IP sub netting, voice policies, routing, SMTP, DNS, DHCP, load balancers, etc.
- Knowledge on configuration and implementation of monitoring solutions like Microsoft SCOM.
- Strong experience in OS and Virtualization technologies is desirable.
- Strong knowledge on ITIL processes like Incident, Problem, Change, Service Continuity Management and documentation
- Strong analytical and creative problem-solving skills.
- Strong troubleshooting skills
- Knowledge of IT documentation
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly globa
-
Ts Controller
7 months ago
Doha, Qatar Qatar Airways Full time**About Your Job**: In this role, you will be part of End User Services (EUS) team and will be responsible primarily for web domain management. You will be the lead point of contact for online brand enforcement management. The TS Controller will also ensure seamless delivery of IT services by providing an effective and efficient solutions. In this role, you...
-
Ts Controller
7 months ago
Doha, Qatar Qatar Airways Full time**About Your Job**: In this role, you will be part of IT Service Support Team that provides remote support to Doha and Outstation users. You will be primary escalation contact for the team. You will ensure that all Incidents are responded efficiently in timely manner within defined SLAs. You will ensure that all processes followed by the team are thoroughly...
-
Ts Controller
2 weeks ago
Doha, Qatar Qatar Airways Full time**About your Job**: We are looking for a TS Controller responsible for the operation and maintenance of Storage Systems, Storage Area Network and Data backup/restoration of Qatar Airways and its subsidiaries. Responsibility of the role includes Storage and Backup infrastructure design, capacity planning, availability planning and supplier coordination of...
-
Ts Controller
7 months ago
Doha, Qatar Qatar Airways Full time**About the role** The Technology Service Controller shall be responsible for analysis, design, implementation, administration, security, maintenance and support of various End User Technologies deployed in Qatar Airways group. Windows OS imaging & customization, L3 expert support; Design, Support & Administration of Software Centre Configuration Manager,...
-
Ts Controller
7 months ago
Doha, Qatar Qatar Airways Full time**About your Job**: **Responsibilities**: - Develop, implement and maintain voice/telecom solutions in a high-availability environment. - Work with telecom and solution providers for integration of services, testing, and production rollout. - Design, develop, and implement automated solutions leveraging existing and future technologies for disaster...
-
Senior Ts Technician
1 week ago
Doha, Qatar Qatar Airways Full time**About the role** You will be assisting TS Controller and the team in fulfilling ITSRs / Standard IT Requests and resolving straight forward IT Incidents requiring swapping of End User IT Equipment. Assist in carrying out planned office moves outside office hours. - Day to Day Support of User-end Devices to meet the business objectives of the business...
-
Rp Ts Qc Superintendent
7 months ago
Doha, Qatar Orion Full timeJob description We have a current opportunity for a Ruya Batch 1 RP TS QC Superintendent on a contract basis. The position will be based in Doha. For further information about this position please apply. Activities - To promote & comply with applicable safety instructions and other COMPANY HSE procedures in all activities. - To carry out work in compliance...
-
Ts Controller
7 months ago
Doha, Qatar Qatar Airways Full time**Roles and Responsibilities** - Develop and maintain observability strategies, including the selection and configuration of observability tools and platforms. - Create dashboards, alerts, and reports to provide real-time and historical insights into system behavior. - Support real-time log collection and aggregation to efficiently handle errors and problem...
-
Ts Controller
7 months ago
Doha, Qatar Qatar Airways Full time**About your Job**: **Key accountabilities include**: - Cloud Networking (Azure and Google) design, validation and implementation. - Azure Networking solution implementations, VNET, NSG, Hub and Spoke, Express route VPN’s and UDR. - Ability to perform advanced level of troubleshooting on issues related to on-prem and Cloud Networking infrastructure. -...
-
Ts Controller
7 months ago
Doha, Qatar Qatar Airways Full time**Responsibilities**: - Plan, Design, build with the focus of time delivery and management of the Linux servers for the Qatar Airways Group. - Supporting large enterprise deployments of RHEL 7/8 in a mission critical environment with the focus of professional and efficient system administration. - Proactively monitor, plan and work on life cycle management...
-
Ts Controller
2 days ago
Doha, Qatar Qatar Airways Full time**About Your Job**: You will organize all Database Systems Administration activities for QR systems on a regular basis to ensure they are up to date. You will be responsible for supporting the line management in the IT Strategy development, its implementation and compatibility with operational and business objectives and also assist in the budgetary...
-
Ts Controller
7 months ago
Doha, Qatar Qatar Airways Full timeAbout Your Job: You will be responsible to organize all Database Systems Administration activities for QR systems on a regular basis to ensure they are up to date. You will also be responsible for supporting the line management in the IT Strategy development, its implementation and compatibility with operational and business objectives and also assist in the...
-
Rp Ts Onshore Hse Superintendent
7 months ago
Doha, Qatar Orion Full timeJob description We have a current opportunity for a Ruya Batch 1 RP TS Onshore HSE Superintendent on a contract basis. The position will be based in Doha. For further information about this position please apply. Activities - HSE Supervision of the Construction activities: ensure that the work is carried out in compliance with Company values and policies,...
-
Ruya Batch 1 Rp Ts Construction Coordinator
2 months ago
Doha, Qatar MPH Global Services Full timeIndustry: Oil & Gas City/Country: Doha, Qatar Location: Doha We are looking for a** Ruya Batch 1 RP TS Construction Coordinator **for one of our clients with the following details: **Mob Date: 01-Jan-2025** **Demob Date: 31-Dec-2026** **Location: Doha/Oman** **Doha Logistic Allowances: SINGLE status** Qualifications & Experience Required - Bachelor's...
-
Systems Controller
7 months ago
Doha, Qatar Qatar Airways Full timeIn this role as a TS Controller, you will be responsible as a team member for administration, performance tuning, integrity, availability and security of SQL Server databases. Responsible for delivering technology solutions that add strategic business value and will be involved in all stages of our projects from the architecture, technical solutions and...
-
Site Manager
1 week ago
Doha, Qatar VISTA Technology Services Full timeVISTA Technology Services (VISTA) is seeking a Site Manager to support our client in Qatar. **Position Responsibilities**: The Site Manager will be the primary liaison with customers at work site. The Site Manager shall be responsible for on-site projects and supervision in the following areas: - Transportation - Supply acquisition and distribution -...
-
Ts Controller
1 week ago
Doha, Qatar Qatar Airways Full time**About the Role** **Role & Responsibilities**- Implement the product's lifecycle: Design, development, testing, quality, deployment and maintenance.- Deploy and maintain CI/CD pipelines across multiple environments with tools line Jenkins, Azure DevOps.- Work closely with the product owner and enterprise architects to influence and prioritize technical...
-
Ts Controller
1 week ago
Doha, Qatar Qatar Airways Full time**About the Role** **Role & Responsibilities** - Implement the product's lifecycle: Design, development, testing, quality, deployment and maintenance. - Deploy and maintain CI/CD pipelines across multiple environments with tools line Jenkins, Azure DevOps. - Work closely with the product owner and enterprise architects to influence and prioritize technical...
-
Ts Controller
21 hours ago
Doha, Qatar Qatar Airways Full timeAbout your Job: Key accountabilities include: - Expert level knowledge & experience on enterprise secure web gateway solutions (Broadcom ASG & Zscaler).- Ability to perform advanced level troubleshooting on issues related to secure web gateway and endpoint security solutions.- Manage and fine tune secure web gateway rules and policies- Well-versed to use...
-
Ts Manager
1 month ago
Doha, Qatar Qatar Airways Full time**About your Job** We are seeking a highly skilled and experienced Voice Technology Manager to lead our voice communication systems In this role, you will be responsible for planning, implementing, maintaining and managing Voice Technology for production and development environments, including Infrastructure Design, Capacity Planning, Availability Planning,...