IT Support Associate
7 months ago
We are looking for an IT Support Associate to start immediately (Local Hire Only).
Desired Skills & Experience
I. Have a good knowledge in IT Hardware, Software & Network support.
II. Have at least a basic knowledge in Network Cabling, CCTV, Access Control, Phone Systems.
III. Ability to diagnose and resolve technical issues independently.
IV. Ability to multi-tasks.
Key Accountabilities
- Provide technical support to organization's employees and provide the necessary support for the POS systems including any issues during the POS daily operational hours.
- Initiate systems and network troubleshooting and monitoring, and replace defective components as needed.
- Provide data entry support across various software programs.
- Prepare relevant reports as needed.
- Perform system backups and recovery on timely basis.
- Ability to work in all possible shifts (24/7/365)
Other Accountabilities
- Ensures technical equipment is running and being maintained properly
- Perform routine checks and maintenance tasks on servers and network equipment.
- Log all the incidents and requests in the service desk.
- Perform tasks like ordering office supplies and filing documents.
- Organize records & files, and maintain office supplies stock /IT assets.
**Job Types**: Full-time, Permanent
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