Service Desk Technician
7 days ago
**Nationality Requirement: Arab nationals from Egypt and Jordan nationality only**
**About the Role**:
**Responsibilities**:
- Diagnose and resolve hardware and software issues
- Escalate complex technical issues to the appropriate teams
- Document all support interactions and resolutions in the ticketing system
- Assist with user account management and access permissions
**Requirements**:
- 2-3 years of experience in a similar role
- Strong knowledge of IT hardware and software systems
- Excellent communication and customer service skills
- Ability to work well under pressure and prioritize tasks
- Arab nationals from Egypt and Jordanian nationality only
**Salary**: Up to QAR7,000.00 per month
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