Warehouse in Charge-restaurant Background Only
2 days ago
Store In-Charge is responsible for the overall management and performance of the F&B outlet. This includes ensuring efficient operations, maintaining high customer service standards, managing inventory, training staff, and meeting sales targets. The role requires a dynamic leader with experience in the F&B industry who can drive profitability and uphold the company’s values and standards.
**Key Responsibilities**:
**1. Store Operations**:
- Oversee daily operations of the F&B store, ensuring smooth and efficient service.
- Ensure compliance with all health, safety, and food handling regulations.
- Monitor store cleanliness, hygiene, and overall appearance.
**2. Staff Management**:
- Lead, train, and motivate store staff to deliver exceptional service.
- Create and manage staff schedules to ensure adequate coverage during peak hours.
- Conduct performance reviews, provide feedback, and address any disciplinary matters.
**3. Customer Service**:
- Ensure high levels of customer satisfaction by addressing complaints and resolving issues promptly.
- Monitor and improve customer feedback metrics to enhance service delivery.
- Foster a welcoming and friendly atmosphere in the store.
**4. Inventory & Stock Management**:
- Maintain optimal inventory levels, ensuring no overstocking or understocking.
- Conduct regular stock checks and ensure accurate record-keeping.
- Coordinate with suppliers for timely procurement of raw materials and supplies.
**5. Sales & Profitability**:
- Achieve and exceed sales targets through effective store management and promotions.
- Analyze sales reports and identify opportunities for growth and improvement.
- Implement strategies to increase customer retention and foot traffic.
**6. Compliance & Reporting**:
- Ensure adherence to company policies and local regulations.
- Prepare and submit timely reports on sales, inventory, staff performance, and store operations.
- Monitor and manage cash handling procedures and prevent discrepancies.
**Qualifications & Skills**:
**Education**:
- Diploma or bachelor's degree in hospitality, Business Management, or a related field.
**Experience**:
- Minimum 3-5 years of experience in the F&B industry, with at least 2 years in a supervisory or managerial role.
- Proven track record in managing store operations, staff, and customer service.
**Skills**:
- Strong leadership and team management skills.
- Excellent customer service and interpersonal communication.
- Proficiency in MS Office and Point of Sale (POS) systems.
- Ability to multitask and work under pressure.
- Knowledge of food safety and hygiene standards.
Pay: QAR3,500.00 - QAR4,500.00 per month
Application Deadline: 15/01/2025
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