Manager Warranty

1 week ago

Doha, Qatar Qatar Airways Full time

About your role

We are recruiting for Manager Warranty and Repair Cycle to join our Team in Technical Supply Chain Department.

In this role, you will manage Warranty and Guarantee functions of Qatar Airways Technical. You will plan and manage the warranty repair of all Components, in-house and at overseas agencies. You will recover maximum benefits from various contracts and agreements executed with OEM’s, aircraft manufacturers, Engine manufacturers, approved vendors, authorized repair stations and maintenance repair agencies. You will control their costs and enhance their availability in order to reduce airline’s unit cost of operation.

Specific responsibilities of the role includes the following:

- Develops strategic planning for warranty related activities and manages the Warranties and Guarantees for all the fleet with Qatar Airways or its customers under ownership or leased basis.
- Develop and set-up systems and procedures for coordination, liaison and collaboration within business unit and other sections.
- Establishes parameters and framework for planning, budgeting and performance management of the business unit.
- Develops warranty awareness program to educate and familiarize all affected personnel of certain policies and procedures and warranty limits.
- Monitors, manages, implements and enforces the warranty conditions of Product Support Agreements, Purchase Agreement and General Terms and Conditions for remedies, recovery, warranty adjudication and all warranty factors to the benefit of the organization.
- Manages the performance of the business unit and directs remedial action for any deviation/ shortfalls/ deficiencies.
- Ensures effective implementation of warranties on components to recover maximum warranty repair benefits from the various contracts and agreements.
- Investigates cases reported to warranty such as Technical Occurrence, Incidents or Accidents Reports and recommend corrective/ closing action to management.
- Manages the warranty Department within its operational budget parameters.
- Participates with Technical Supply chain in the contracts and tender negotiations and selection of the best service provider for Qatar Airways components warranty repairs and services.
- Manages the team in their work planning and organization, establishes monitoring and control systems to meet business requirements.
- Develops team members in their skills in work and motivation in line with corporate objectives.
- Establishes the team’s objectives, plans, procedure and practices and makes appropriate changes if required.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
About you
- Completed Bachelor’s Degree or Equivalent
- With minimum of 8 years of job related experience.
- Experience in Warranty, Engineering, Planning, and Maintenance departments in an airline/ MRO.
- Experience with various support contracts eg. Product Support Agreements, Supplier Support Conditions.
- Able to identify potentially critical issues and define mitigation plans.
- Excellent in contract interpretation, has good judgement and a skilled negotiator.
- Preferably has completed courses in Airline Technical Warranty Administration.
- Excellent organizational and planning skills
- Good knowledge in Aircraft, Engines and other maintenance support contracts/ agreements.
- Strong leadership skills and good attention to details.
- Has strong drive and enthusiasm to be able to deliver change and improvement.
- Strong analytical, comparative, innovative and creative skills.
- Advanced knowledge of MS - Office suite
- Excellent communication skills. Strong command of English language.
- Able to delegate work, set clear direction and manage workflow. Strong leadership skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

  • Service Excellence Manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co. Full time

    Ensuring exceptional service delivery is at the core of this role. As a Service Excellence Manager, you will be responsible for guaranteeing that our Service Advisors possess the necessary skills to build outstanding relationships with our customers.You will assign and monitor service revenue targets to your Service Advisor team members, while also...

  • Hiring - SAP - Dbm Support Analyst

    5 days ago

    Doha, Qatar Daisy Consultants Full time

    We are Hiring a Support Analyst of **SAP Dealer Business Management **for a leading Automotive Dealership Company in Qatar as per the following Job Description. Support **SAP DBM (Dealer Business Management) system** and manage E2E vehicle service/maintenance process includes Service order processing, Service appointments, Vehicle Reception, Work shop...

  • Operational Efficiency Lead

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co. Full time

    We are seeking an Operational Efficiency Lead to join our workshop team. This role requires a high level of expertise in driving operational excellence and improving customer satisfaction.As an Operational Efficiency Lead, you will be responsible for ensuring that Service Advisors possess the necessary skills to deliver exceptional customer service.You will...

  • Workshop Performance Coordinator

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co. Full time

    This Workshop Performance Coordinator role requires a detail-oriented individual who can drive operational excellence and improve customer satisfaction.As a Workshop Performance Coordinator, you will be responsible for ensuring that Service Advisors possess the necessary skills to deliver exceptional customer service.You will assign and monitor service...

  • Contracts Manager

    12 hours ago

    Doha, Qatar Mace Full time

    The opportunity We need a full-time contracts manager to join our established and growing team in Qatar. Your responsibilities will include: - Developing contract administration flow chart based on client’s requirement to identify all required notices, time bars and etc. - Administering all contracts and purchase orders related to construction...

  • Sales Director

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Al Abdulghani Motors Co. Full time

    Job SummaryWe are seeking a highly motivated Sales Executive to oversee and manage individual and group sales targets in Qatar, with a focus on achieving maximum profitability and growth for Batteries.Key ResponsibilitiesPromote sales through all internal and external customers by managing existing sales relationships.Ensure sales comply with cash and credit...

  • Customer Relationship Specialist

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co. Full time

    This role is ideal for a Customer Relationship Specialist who can drive operational efficiency and excellence in our workshop. Your key responsibility will be to ensure that Service Advisors possess the necessary skills to build strong relationships with our customers.You will assign and monitor service revenue targets to your team members, while also...

  • Lighting Technical Manager

    5 days ago

    Doha, Qatar Tree Light Trading Full time

    **JOB TITLE: LIGHTING TECHNICAL MANAGER** **JOB LOCATION: QATAR** **CITY: DOHA** **JOB ROLE: TECHNICAL** **COMPANY INDUSTRY: LIGHTING COMPANY** **JOB DESCRIPTION**: - Prepares technical proposals, materials submittals and compliance statement. - Attend Tender and Ongoing Inquiries. - Participates in tender meetings/sales presentation for clients. -...

  • Chartering and Claims Manager

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar NAKILAT Full time

    Job DescriptionNakilat is seeking a highly skilled Chartering and Claims Manager to join its team. As a key member of the Fleet Division, you will be responsible for managing charterer accounts, minimizing claims exposure, and ensuring compliance with charter party terms.The ideal candidate will have a strong background in shipping commercial management,...

  • Handover Manager

    12 hours ago

    Doha, Qatar Swan Global WLL Full time

    **Handover Manager** Duration : 1 year Work Location : Rayyan Joining Date : Immediately - Handover Planning: Develop and implement a comprehensive plan for the handover process, including timelines, milestones, and resource allocation. - Stakeholder Coordination: Collaborate with internal and external stakeholders including authorities (PWA, Kahramaa,...

  • Cyber Security Manager

    2 weeks ago

    Doha, Qatar Vodafone Full time

    Role purpose: The purpose of this role is to provide Cyber Security expertise and contribute to the success of the Cyber Security Function achieving Vodafone Group Cyber Security Baseline mandated requirements defined by Vodafone CTSO including but not limited to implementing and operating new Security layers and creating new powerful monitoring function...

  • Heavy Equipment Sales Executive

    3 weeks ago

    Doha, Qatar United Equipment Group Trading & Contracting Full time

    Identify and target potential customers in construction, mining, agriculture, and related industries. - Generate leads through networking, cold calling, and customer referrals. - Develop and implement sales strategies to achieve revenue targets. - Conduct market research to understand industry trends and customer needs. - Build and maintain strong...

  • Assistant Director

    5 days ago

    Doha, Qatar Ooredoo Group of Companies Full time

    Background The Group M&A team is charged with leading transactions for the Group. This role will be a key member of the M&A team, engaging with key stakeholders (Group and OpCos) to deliver M&A projects related to the approved strategy. Critical requirement is for a Core Team to drive the Planning activities centrally and to begin essential necessary...

  • Multi - Technician / Mep Technician

    2 weeks ago

    Doha, Qatar Al Asmakh A To Z Services Group Full time

    **Responsibilities**: - Installing, maintaining, and repairing MEP equipment. - Identifying maintenance risks on equipment. - Diagnosing electrical and mechanical faults for MEP equipment. - Cleaning, adjusting, and repairing systems, and performing warranty services. - Performing emergency repairs promptly and efficiently. - Maintenance & repair,...

  • Hvac Technician

    2 weeks ago

    Doha, Qatar Al Asmakh A To Z Services Group Full time

    **Responsibilities**: - Installing, maintaining, and repairing ventilation and air conditioning systems and equipment. - Identifying maintenance risks on equipment. - Diagnosing electrical and mechanical faults for HVAC systems. - Cleaning, adjusting, and repairing systems, and performing warranty services. - Performing emergency repairs promptly and...

  • Sales Executive

    1 day ago

    Doha, Qatar People Dynamics Full time

    Position : Sales Executive - Tyres Reporting to : Product Head Summary : To oversee and manage sales team to achieve maximum profitability and growth and manage all the sales related activities in order to achieve the targets for Tyers. Job Responsibilities: - Identify business opportunities and improve sales of designated product lines. - Leads the...

  • Transportation & Installation Execution Manager

    12 hours ago

    Doha, Qatar Brunel Full time

    “One Team” project organization accountable and responsible for effective and efficient delivery of the various scopes in NFPS Compression development. - While position is dedicated for Compression Project COMP2 and report directly to the COMP2 Project Manager, Shared Services Transportation and Installation Division will provide functional support,...

  • Logistic Technician

    5 days ago

    Doha, Qatar Microsoft Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...

  • Hvac Technician

    1 week ago

    Doha, Qatar Al Asmakh A to Z Services Group Full time

    Installing, maintaining and repairing ventilation and air conditioning systems and equipment. - Identifying maintenance risks on equipment. - Diagnosing electrical and mechanical faults for HVAC systems. - Cleaning, adjusting and repairing systems, and performing warranty services. - Performing emergency repairs promptly and efficiently. - Providing...

  • Security Systems Manager

    2 weeks ago

    Doha, Qatar Emprego QA Full time

    **The opportunity** **Project**:Secondment of staff and on-call professional services for the airport expansion project. We are hiring an ambitious and forward-thinking security systems manager to join our established and growing team in Qatar. Performing comprehensive design review functions to ensure quality design and best practices are implemented. To...