Customer Relationship Specialist
1 day ago
This role is ideal for a Customer Relationship Specialist who can drive operational efficiency and excellence in our workshop. Your key responsibility will be to ensure that Service Advisors possess the necessary skills to build strong relationships with our customers.
You will assign and monitor service revenue targets to your team members, while also developing and identifying training requirements for Customer Advisors.
A critical aspect of this role is ensuring that customer concerns are clearly defined by all customer-facing staff, and coordinating with the parts department to keep customers informed about parts status.
You will work closely with workshop managers and team leaders to ensure that all customer instructions are being followed, and conduct periodic checks to verify that customer requests are being met.
As a Service Excellence Manager, you will also be responsible for ensuring that invoicing and paperwork are done correctly and to the highest standards, maintaining staff coverage, and keeping reception and filing areas organized.
Key performance indicators include maximizing staff efficiency through on-the-job training, identifying operational weaknesses through weekly meetings with Reception staff, and addressing customer concerns through regular meetings with Workshop Team leaders.
You will work closely with the Warranty Manager to maximize warranty benefits for our customers, monitor Work In Progress, and take corrective action with the Service Senior Management team to continually develop CSI.
-
Customer Relationship Expert
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Starworks Recruitment Consultancy LLC Full timeDo you have a passion for sales and customer relationship-building?We are seeking a talented International Property Specialist to join our team at Starworks Recruitment Consultancy LLC.As an International Property Specialist, you will be responsible for identifying and pursuing new business opportunities in the international property market.Your tasks will...
-
Financial Relationship Specialist
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Arab Bank Full timeJob Description:As a Financial Relationship Specialist at Arab Bank, you will play a crucial role in developing and maintaining strong relationships with clients to drive business growth. Your primary responsibility will be to identify new business opportunities, assess client needs, and provide tailored financial solutions to meet those needs.In this role,...
-
Customer Relationship Manager Associate
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full timeJob DescriptionThe Senior Associate Customer Relationship Management QNB First role is a key position within the QNB Group, responsible for supporting Customer Relationship Managers in managing and servicing QNB First account holders.The incumbent will be primarily responsible for providing excellent banking services, ensuring all transactions instructed by...
-
Customer Relationship Manager Associate
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full timeJob Description:As a key member of the QNB Group team, the incumbent will be responsible for supporting Customer Relationship Managers in managing and servicing QNB First account holders. This includes providing excellent banking services, ensuring timely transactions, and handling customer queries professionally.Key Responsibilities:Supporting Customer...
-
Client Relationship Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeJob SummaryWe are seeking a Client Relationship Specialist to join our team at Minor International. In this role, you will be responsible for developing and maintaining strong relationships with key clients, identifying opportunities for growth and driving business results.About the Role:You will be responsible for forging strong relationships with key...
-
Customer Service Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Weights & Biases Full timeJob DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing top-notch customer support to our clients.Manage inbound calls, emails, or live chats to identify and assess customers' needs.Build sustainable relationships of trust through effective...
-
Global Customer Liaison Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Servier Full timeAt Servier, we value quality and great service. Our goal is to improve the life of our customers through exceptional experiences.If you're passionate about connecting people worldwide, join us in becoming a part of the world's most international company.We've been pioneers in cross-border express delivery since 1969, with a presence in over 220 countries and...
-
Customer Experience Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are looking for a highly skilled and motivated Customer Experience Specialist to join our team at lxbfYeaa. As a key member of our support operations, you will play a crucial role in delivering exceptional customer service and driving business growth.Job Description:The Main Purpose Of Your Role Is ToManage a large number of incoming calls and...
-
Customer Relationship Management CRM
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Aman Hospital Full timeRoles and responsibilities Position Overview: We are seeking an experienced RCM (Revenue Cycle Management) Manager to oversee and optimize the revenue cycle operations within our hospital setting. The ideal candidate will have at least 5 years of experience in RCM, with a strong understanding of healthcare billing, coding, insurance verification, and...
-
Customer Experience Specialist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full timeJob OverviewThe Customer Experience Specialist role at Talent Leaders Inc. requires an individual to deliver exceptional customer service, coordinate service teams efficiently, and ensure prompt handling of customer inquiries.This position is critical in maintaining high levels of customer satisfaction, identifying areas for improvement, and implementing...
-
Relationship Builder
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeResponsibilities: As our Public and Community Relations Specialist, you will be responsible for the following key areas: Strategic Communications: Develop and execute PR campaigns to promote our brand identity and initiatives. Community Engagement: Cultivate and maintain relationships with local media, influencers, and community stakeholders. Coordinate...
-
Customer Acquisition Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatarliving Full timeKey ResponsibilitiesBuild relationships with prospective clients to create new business opportunities.Maintain an up-to-date database of potential clients.Identify and pursue new business leads through cold calls.Stay knowledgeable about our product and service offerings.Arrange meetings between senior management and potential clients.Adhere to company...
-
Customer Engagement Specialist
3 hours ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timeAt PPL Dynamics, we are seeking a skilled CUSTOMER ENGAGEMENT SPECIALIST to join our team.Job Summary:We are looking for an experienced professional to execute customer enrollment activities and operations in accordance with planned schedules and defined success criteria.Main Responsibilities:Customer Enrollment and Operations: Execute customer enrollment...
-
Custom Evening Wear Specialist
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Printemps Doha Full timeAbout the RolePrintemps Doha seeks an exceptional Custom Evening Wear Specialist to join our team. As a skilled tailor, you will be responsible for alterations and fitting of evening dresses and gowns.
-
Enterprise Customer Engagement Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Microsoft Power Platform Community Full timeKey ResponsibilitiesThe Customer Success Account Manager will be responsible for developing and maintaining strong relationships with key customer stakeholders and technical professionals to drive quality solution delivery and health. This role will involve working closely with customers to understand their business and IT objectives and identifying...
-
Customer Retention Specialist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full timeRoles and responsibilities Customer Retention Strategy:• Develop and implement retention strategies tailored to our VIP customers, ensuring a seamless and delightful experience at every interaction• Use data and insights to identify churn risks and proactively re-engage high-value customers.• Collaborate with marketing and product teams to create...
-
Client Relationship Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are looking for a Client Relationship Manager to join our team at lxbfYeaa.About the Role:This is an exciting opportunity to develop and maintain strong relationships with clients and stakeholders.Key Responsibilities:Build and maintain strong relationships with clients and stakeholders.Identify and pursue new business opportunities through effective...
-
Relationship Banking Associate
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full timeRequirementsTo be successful in the Senior Associate Customer Relationship Management QNB First role, you will need to have:Excellent Communication Skills: Strong written and verbal communication skills, with the ability to communicate complex information to customers in a clear and concise manner.Strong Analytical Skills: The ability to analyze data and...
-
Client Relationship Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeManagement Solutions International (MSI) is a leading company in Qatar that specializes in providing exceptional event management services. We are currently looking for a highly skilled Client Relationship Manager to join our team. The ideal candidate will be responsible for developing and maintaining strong relationships with clients, identifying business...
-
Relationship Manager Senior Associate
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full timeAbout the Opportunity:This exciting opportunity is designed to support the growth and development of the QNB First business unit. As a key member of the team, the incumbent will be responsible for providing exceptional customer service, driving business growth, and maintaining high standards of customer satisfaction.Main Responsibilities:Supporting Customer...