Customer Service Representative
5 months ago
**Job Overview**:
**Responsibilities**:
- Listen to customer inquiries, complaints, and feedback attentively and empathetically.
- Provide accurate information about products, services, and company policies.
- Assist customers with placing orders, processing payments, and resolving issues or concerns.
- Troubleshoot technical issues and escalate complex problems to appropriate departments.
- Document customer interactions and maintain accurate records in the CRM system.
- Follow up with customers to ensure resolution and satisfaction.
- Meet or exceed performance targets for customer satisfaction, response times, and quality metrics.
**Requirements**:
- High school diploma or equivalent.
- 1-2 years of experience in customer service or a related field.
- Excellent communication skills, both verbal and written.
- Strong active listening and problem-solving skills.
- Ability to remain calm and professional under pressure.
- Proficiency in using computers and familiarity with CRM software.
**Preferred Qualifications**:
- Associate’s or Bachelor’s degree in Business Administration or related field.
- Experience in a call center or contact center environment.
- Bilingual proficiency in English and [additional language].
- Knowledge of basic technical troubleshooting.
-
Customer Service Representative
5 months ago
Doha, Qatar Vistas Global Full timeWe are looking to hire a qualified Customer Service Representative to join our dynamic team. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our...
-
Customer Service Representative
2 months ago
Doha, Qatar Rota Intl Full time**Qualifications**: - **At least 2 years of experience as a Customer Service Representative.**: - **Excellent interpersonal and communication skills.**: - **Can provide NOC.**: - **Willing to stay in company accommodation**: - **Can start immediately.** **Job Types**: Full-time, Contract Contract length: 24 months Pay: QAR2,000.00 per...
-
Customer Service Representative
5 months ago
Doha, Qatar Leading Shopping Mall - Qatar Full timeHiring “**Customer Service Representative (Operations)”** for our reputed Shopping Mall in Qatar. **Salary Offered: 1700 QAR per month + Company Accommodation & Transportation (Salary will be based on your interview performance)** **Vertical: Shopping Mall** **Qualifications, Mandatory to have the below**: 1. Should possess atleast 1+ year of...
-
Customer Service Representative
7 days ago
Doha, Qatar Oneztech Full timeWe are hiring a Customer Service Representative to handle customer inquiries and provide excellent service across all interactions. **Responsibilities**: - Resolve issues and escalate complex cases as necessary. - Maintain records of customer interactions. - Ensure customer satisfaction and build relationships. **Qualifications**: - High school diploma...
-
Customer Service Representative
1 month ago
Doha, Qatar Ajwan Group Full time**Job Summary**: We are seeking a motivated and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound customer calls, providing product and service information, resolving customer complaints, and ensuring customer...
-
Customer Service Representative
1 week ago
Doha, Qatar Target Trading & Contracting W.L.L Full time**Role Purpose** To provide excellent customer service and support to customers at a company's branch, including responding to inquiries, processing transactions, and resolving customer issues. **Main Responsibility** - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through...
-
Customer Service Representative
1 month ago
Doha, Qatar Thabt Gulf Digital Soulution Full time**Job Description: Customer Service Representative - Automotive Accessories Shop** **Position Title**: Customer Service Representative **Location**: Al Rayyan Al Ateek St, Doha **Employment Type**: Full-Time Thabt is an automotive accessories brand based in Qatar since 2009. Our products are European-made and manufactured by globally recognized brands,...
-
Customer Service Representative
3 weeks ago
Doha, Qatar BE POSITIVE GROUP Full time**Job Title**: Customer Service Representative (CSR) - Group Position **Vacancy**:1 **Location**:Be Positive Group (Group Position) - Provide prompt and efficient customer service support. - Handle customer inquiries, complaints, and feedback professionally. - Collaborate with sales and operations to resolve customer issues. **Requirements**: - Previous...
-
Customer Service Representative
2 weeks ago
Doha, Qatar Vistas Global Full time**We are looking for a Customer Service Representative to join our team with Banking Experience.** - **Job Title**: Customer Service Representative - Banking Experience - **Location**: Qatar - **Employment Type**: Full-Time - **Nationality**: Any Arab National - **Gender**: Male **Qualifications**: - **Education**: High school diploma or GED required;...
-
“customer Service Representative
5 months ago
Doha, Qatar Leading Shopping Mall - Qatar Full timeHiring “**Customer Service Representative - (Arabic Speaker)”** for our reputed Shopping Mall in Qatar. **Salary Offered: 3500 QAR - 5000 QAR per month (Salary will be based on your interview performance)** **Vertical: Shopping Mall** **Work Schedule: Rotational Shifts** **Qualifications, Mandatory to have the below**: 1. Should possess atleast 2+...
-
Customer Service Representative
6 months ago
Doha, Qatar One Imperium Full timeCustomer Service Representative Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...
-
Sales Executives/customer Service Representatives
2 months ago
Doha, Qatar Joyful Sweets Bakery & Flowers Full timeThe Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or...
-
Sales Executives/customer Service Representatives
5 months ago
Doha, Qatar Joyful Sweets Bakery & Flowers Full timeThe Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or...
-
Sales Executives/customer Service Representatives
5 months ago
Doha, Qatar Joyful Sweets Bakery & Flowers Full timeThe Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or...
-
Arabic Customer Service Representative
6 months ago
Doha, Qatar CT Full timeFemale - Proven customer support experience or experience as a Customer Service Representative - Min. 2 years' experience - Strong phone contact handling skills and active listening - Customer orientation and ability to adapt/respond to different types of people. - Excellent communication and presentation skills - Ability to multi-task, prioritize, and...
-
HR Assistant/customer Service Representative
3 weeks ago
Doha, Qatar BE POSITIVE GROUP Full time**Job Title**: HR Assistant/Customer Service Representative (Junior Level) **Job Type**: Full-time, Permanent We’re seeking a proactive HR Assistant/Customer Service Representative with 10+ years of experience, preferably male, who possesses expertise in ERP systems to enhance our HR operations. This dual role supports recruitment, onboarding, record...
-
Customer Service Representative
5 months ago
Doha, Qatar Leading Shopping Mall - Qatar Full timeHiring “**Customer Service Representative (Food & Beverage)”** for our reputed Shopping Mall in Qatar. **Salary Offered: 1700 QAR per month + Company Accommodation & Transportation (Salary will be based on your interview performance)** **Vertical: Shopping Mall** **Qualifications, Mandatory to have the below**: 1. Should possess atleast 1+ year of...
-
Female Customer Service Representative
5 months ago
Doha, Qatar Leading Shopping Mall - Qatar Full timeHiring “**Female Customer Service Representative (Birthday Parties)”** for our reputed Shopping Mall in Qatar. **Salary Offered: 1700 QAR per month + Company Accommodation & Transportation (Salary will be based on your interview performance)** **Vertical: Shopping Mall** **Qualifications, Mandatory to have the below**: 1. Should possess atleast 1+...
-
Customer Service Representative
5 months ago
Doha, Qatar Al-hattab Group of Companies Full timeManage large amounts of incoming phone calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication - Maintaining a positive, empathetic, and professional attitude toward customers always. - Provide accurate,...
-
Female Customer Service Representative
6 months ago
Doha, Qatar Today’s Fashion Full timeToday’s Fashion is a fashion and lifestyle store located in Doha, offering a variety of premium and exclusive brands in the fashion and lifestyle categories. As we grow, we are always searching for amazing individuals to join our team to ensure our future and continued success. We share a passion with our team for creating a work-life balance, truly...