Lounge Attendant Front of House

1 week ago

Doha, Qatar Qatar Airways Full time

**About the role**

Assists Front of House Duty Supervisor in HIA Lounge to organise resources effectively and co-ordinate necessary activities efficiently, create a productive and risk free operation on shift basis. To provide effective leadership and promote positive teamwork within the department which they are assigned to.

**Key accountabilities include**:

- Participate in daily operations as per Standard Operating Procedures [SOP] relevant to unit in which the employee is assigned.
- Communicate effectively with all areas of the operations, ensuring that customer receive 5-star QR services as promised.
- Conduct and be actively involved in daily team briefings and updates.
- Ensure visual appearance of the operational is of the highest standard by regular monitoring areas they are responsible for.
- Liaise and build positive relationships with other internal departments and external agencies where applicable.
- Manage conflict resolution and facilitate service recovery situations with guest.
- Ensure adequate staffing levels are maintained per shift.
- Actively promote positive teamwork within colleagues.

**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**Qualifications**:
**About you**
- Minimum of High School Graduation
- Minimum 2 years of relevant experience
- Excellent communication skills with fluency in English language.
- High level of versatility and to be able to adapt many varied needs of the operations/people.
- Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
- Ability to delegate work, set clear direction and manage workflow.
- High level of interpersonal skills with the ability to motivate and promote positive team working environment
- Excellent customer focus and service delivery.

**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

  • Lounge Supervisor

    5 days ago

    Doha, Qatar Qatar Airways Full time

    About the Role As a Lounge Supervisor you will be responsible for organizing resources effectively and coordinating necessary activities to ensure efficient, productive and risk free operation are carried out on shift basis. You will support the line manager to ensure exemplary service is provided to all Qatar Airways customers. You will supervise daily...

  • Front of House Team Lead

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    lxbfYeaa is seeking a Front of House Team Lead to join our team. As a Front of House Team Lead, you will be responsible for leading and supervising a team of front-of-house staff to deliver exceptional customer service and create a welcoming atmosphere.About the RoleThe successful candidate will have a proven track record in leading and motivating a team of...

  • Customer Experience

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **Begin your journey with us.** **Join our award-winning Customer Experience team.** As the market conditions are improving and our network is growing, we are looking to grow our Customer Experience team based in the state-of-the-art global hub, Hamad International Airport (HIA). We are in search of highly motivated individuals with hospitality/customer...

  • Customer Experience

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **Begin your journey with us.** **Join our award-winning Customer Experience team.** As the market conditions are improving and our network is growing, we are looking to grow our Customer Experience team based in the state-of-the-art global hub, Hamad International Airport (HIA). We are in search of highly motivated individuals with hospitality/customer...

  • Customer Experience

    3 days ago

    Doha, Qatar Qatar Airways Full time

    **Begin your journey with us.** **Join our award-winning Customer Experience team.** As the market conditions are improving and our network is growing, we are looking to grow our Customer Experience team based in the state-of-the-art global hub, Hamad International Airport (HIA) in Doha Qatar. We are in search of highly motivated individuals with...

  • Front of House Butler

    1 week ago

    Doha, Qatar The Right Company Full time

    FRONT OF HOUSE BUTLER - DOHA, QATAR - R8750 Live in **URGENTLY REQUIRED** The Right Company are urgently looking for a Front of House Butler for a Royal Palace just outside of Doha in Qatar. Must have valid Passport and be able to travel as soon as possible Responsibilities and Requirements: - 5* Boutique Hotel experience - Knowledge of High Tea...

  • Front Desk Supervisor

    2 days ago

    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Front Office- Job Type- Full-time Permanent**WHO ARE WE?** **About Rosewood Doha** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury...

  • Housing Attendant

    2 weeks ago

    Doha, Qatar Emprego QA Full time

    **About Us** **Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Housing Attendant with luxury and lifestyle brand hotel...

  • Customer Experience

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **Begin your journey with us.** **Join our award-winning Customer Experience team.** As the market conditions are improving and our network is growing, we are looking to grow our Customer Experience team based in the state-of-the-art global hub, Hamad International Airport (HIA) in Doha, Qatar. We are in search of highly motivated individuals with...

  • Lounge Attendant

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar MARRIOTT International Full time

    Club Lounge AgentPreferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience is required.License or Certification: None

  • Front House Staff

    6 days ago

    Doha, Qatar Vistas Global Full time

    We are looking for trusty, well-presented **front house staff (Waiters and Hosts)** to supplement our existing team. Contingent on their placement, front of house staff may be responsible for **receiving guests, escorting them to their tables, and conveying their requests to kitchen staff**. You should also provide customers with a check upon completion of...

  • Lounge Associate

    5 days ago

    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Front Office- Job Type- Full-time Permanent**Job Summary** Reporting to the Manor Club Team Leader, the Manor Club/Apartment Lounge Attendant is responsible for all aspects of guest service in the daily operation of the Manor Club/Apartment...

  • Club Lounge Manager

    1 day ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23035577 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management JOB SUMMARY Responsible for the operation of the club lounge, ensuring...

  • Lounge Staff

    1 week ago

    Doha, Qatar Nathan & Nathan HR Full time

    Our client is part of Airport Dimensions with deep roots in aviation. We are looking for a **Lounge Staff t**o ensure guests have a great experience for guests through attentiveness and excellent customer service. They provide detailed information and multi-task with various front-of-the-house duties, including collecting payment. **Responsibilities**: -...

  • F&b Front of House

    10 hours ago

    Doha, Qatar Recruit for Africa Full time

    **F&B Front of House | Qatar | Luxury Yacht Club**: Are you passionate about creating unforgettable dining experiences and exceeding guest expectations? Do you thrive in a fast-paced environment and possess the skills to deliver impeccable service in a luxurious setting? If so, we invite you to join the team as **F&B FRONT OF HOUSE** staff at the prestigious...

  • Front-of-House Operations Supervisor

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full time

    About the JobThis role requires a strong leader who can oversee front-of-house operations, supervise a team of waitstaff, and provide exceptional customer service. The successful candidate will have a minimum of 5 years of working experience, with 3 years relevant experience in the hospitality industry.Minimum 5 years working experience, 3 years relevant...

  • Lobby Lounge Waiter

    2 days ago

    Doha, Qatar Crew Life at Sea Full time

    ***:**As a Lobby Lounge Waiter, you will be responsible for providing outstanding service to guests in the lobby lounge area. You will be the face of the company and the first point of contact for guests as they enter the lounge. Your main responsibility will be to ensure that our guests have a pleasant and memorable experience.** *** Key...

  • Food and Beverage Attendant

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Coordinate and liaise between the respective Food and Beverage Supervisor by delivering a high quality of standard food and beverage service within assigned area of service. The role will also be required to ensure that a high level of customer service is provided to customers with attention to detail with emphasis on increasing brand...

  • Club Lounge Staff

    2 weeks ago

    Doha, Qatar Recruit for Africa Full time

    **Club Lounge Staff | Qatar | Luxury Hotel**: We are looking for experienced **CLUB LOUNGE STAFF** to join the team of a well-known 5 star hotel located in Qatar. **We have the following positions available**: - Assistant Manager (QAR 6000) - Supervisor (QAR 3100) - Executive (2800) - F&B Service Attendants (QAR 1800) **Experience and other...

  • Hia Lounges Manager

    2 days ago

    Doha, Qatar Qatar Airways Full time

    **About the Role** Responsible for all commercial elements of lounges, including customer experience, lounge opportunity evaluation, membership pricing/strategy, access policies, product strategy and food and beverage strategy. Also, responsible for overseeing daily operations in all HIA QR lounges, ensuring standards and procedures are followed, a safe...